Thu.Jan 16, 2025

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Singapore Airlines ups Brisbane flights to meet high demand for international travel

Hotel Management

Singapore Airlines (SIA) is expanding its services between Singapore and Brisbane in response to strong demand for international travel, most notably during recent peak periods. Starting June 16, 2025, Singapore Airlines will add three weekly flights, increasing frequency on the Brisbane route from 25 to 28 flights or four daily services. Travel demand has been strong as Brisbane continues to grow as a major gateway and Queensland gains significance as a global destination for business and leisu

Travel 244
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Cendyn: Secondary Markets Surpass Primary Markets for YOY Meetings Growth

Lodging

AUSTIN, TexasKnowland by Cendyn released December monthly data findings to help hoteliers gain insight into the top locations selected by todays meeting planners. The company announced St. Louis, Missouri/Illinois ranked first in the top 25 markets with year-over-year (YOY) growth at 125.8 percent. Nashville came in second with growth at 28 percent.

Marketing 275
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Plans underway for new-build hotel at Fiji’s Nadi International Airport

Hotel Management

Hotel operator selection is underway for a new-build hotel at Nadi International Airport, according to The Fiji Times , following a successful year for the nations tourism sector. In an interview published this week, Fiji Airports Ltd CEO Mesake Nawari revealed plans for a new transit hotel, a state-of-the-art commercial and retail building and expanded parking facilities as part of a 10-year strategic plan.

Retail 147
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Denver Union Station and The Crawford Hotel Complete Renovation

Lodging

DENVER, ColoradoDenver Union Station and The Crawford Hotel recently completed a refresh, including updates to the Great Hall and each of the hotels 112 guestrooms. Originally opened in 1881, the Denver Union Station first reopened in July 2014 after a $54 million renovation that included the creation of The Crawford Hotel, which is named for urban preservationist and Union Station Alliance member Dana Crawford.

Hotels 159
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Record growth for flagship luxury and lifestyle brands at Accor with 90 hotels signed last year

Hotel Management

Accors luxury and lifestyle brands Sofitel, Sofitel Legend, MGallery and Emblems achieved record growth in 2024 with close to 90 hotels signed collectively. Under the leadership of Maud Bailly as CEO for the past two years, these flagship brands have undergone a comprehensive transformation prompting renewed interest from owners and investors. 2024 has been a milestone year for our brands, marking unprecedented development momentum, said Bailly.

Branding 130
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Airbnb Cracks Down on Price Gouging During LA Fires

Skift Blog

Airbnb hosts in two California counties who raise their rates more than 10% compared to pre-LA fires' pricing will be blocked from doing so.

Travel 312

More Trending

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2024 Smashed All-Time Airline Industry Records: 4 Key Takeaways

Skift Blog

Skift Take: A global shift towards higher capacity aircraft is offering more seats onboard fewer flights but huge sustainability questions remain.

Business 306
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STAAH Weekly Hospitality Quiz: 17 January

STAAH

Welcome to STAAHs Weekly Hotel Industry Quiz! In the ever-evolving world of hospitality, staying informed is the key to success. Whether youre a seasoned hotelier or just starting out, this final quiz of the year is here to challenge your knowledge and keep you up-to-date with the latest industry trends. Each week, weve brought you new questions spanning topics like luxury hotel brands and essential hotel software.

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Airlines Call on the EU to Delay Pollution Reporting Rules

Skift Blog

Skift Take: The airline industry's push to delay pollution reporting rules could be seen as a delay tactic. But the EU should have the systems in place to support new reporting rules.

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Poor hotel tech is affecting employee retention, Cloudbeds finds

eHotelier

Cloudbeds, the premier hospitality management software platform, has revealed 38% of hotel employees say their experience with property management systems (PMS) influenced their decision to leave a job.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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European Airlines Start to Cautiously Resume Service to Israel

Skift Blog

Skift Take: Several European carriers are eyeing a return to Tel Aviv after Israel reached a ceasefire agreement with Hamas.

Services 279
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Galileo GDS: Overview for hotels

SiteMinder

What is Galileo GDS? Galileo is a travel distribution platform that utilises a global distribution system (GDS) to allow travel agents to book hotels, flights and other travel services. Galileo GDS is owned and operated by Travelport, one of the three major players in the GDS space (along with Amadeus and Sabre). Travelport also runs the Apollo and Wordspan GDS platforms.

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What Premier Inn’s Results Tell Us About Budget Travelers and Rising Costs

Skift Blog

Skift Take: Premier Inn's headline performance number wasn't great. Revenue per available room was down 2.5% year-over-year in the third quarter. But in hotels, like in life, context is everything.

Travel 278
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Greenview's 2024 Green Lodging Trends Report: A Deep Dive into Sustainable Practices in the Hospitality Industry

Hotel News Resource

The report reveals that hotels worldwide are increasingly adopting green practices, with a significant focus on energy efficiency, water conservation, and waste management.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hotelbeds’ Parent Plans to IPO in Spain at a $5.1 Billion Valuation

Skift Blog

Skift Take: One exciting thing about the IPO, if it takes place, is that we'd inevitably gain a lot more transparency about the world's largest hotel wholesaler, Hotelbeds.

Hotels 278
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Start driving more direct bookings through Google

Hospitality Today

Google allows hotels to add free booking links that display direct rates alongside OTA rates with a link to your booking page

OTA 75
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Luxury Cruise Group Ponant Acquires Aqua Expeditions

Skift Blog

Skift Take: In an era of overtourism, the model of intimate, carefully orchestrated exploration feels especially set up for growth.

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Miniview: Four Seasons Resort at Cabo Del Sol gives a modern twist on traditions

Hotel Designs

Hotel Designs Miniview: Four Seasons Resort at Cabo Del Sol gives a modern twist on traditions Miniview: Four Seasons Resort at Cabo Del Sol gives a modern twist on traditions Design studio Meyer Davis has recently completed the interior design of the newly-built Four Seasons Resort at Cabo Del Sol, paying homage to the regions rich cultural past while capturing Cabo’s charm… Inspired by the hotels setting on an old agave farm, Meyer Davis draws from the hotels locale and spirited hi

Resorts 59
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Spirit Airlines to Cut Around 200 Jobs – Report

Skift Blog

Skift Take: As bankruptcy proceedings continue, Spirit executives are under pressure to deliver a leaner and more financially robust airline.

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10 best practices for great hotel guest services

MEWS

What are hotel guest services? Hotel guest services include all the amenities your hotel offers to enhance a guest's stay. This can range from the check-in and check-out process to in-room amenities, concierge services, dining options, and facilities such as pools, spas, and fitness centers.

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Southwest’s Tardy Flights, New U.S. Transport Czar and Hotel Eco Commitments

Skift Blog

Skift Take: Today's episode looks at a lawsuit for late flights, the likely new U.S. transportation czar, and hotels and sustainability.

Hotels 246
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Now Now NoHo accepting reservations for April 2025

eHotelier

Now Now NoHo, an innovative sleeper cabin hotel located on Bowery in the heart of NoHo, New York City, is now accepting reservations for April 1, 2025, and beyond.

Hotels 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Discover Puerto Rico CEO Brad Dean Exits for St. Louis Tourism Role

Skift Blog

Skift Take: The CEO of Discover Puerto Rico, Brad Dean, is moving on from his current role, after serving 7 years with the organization.

Tourism 130
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IHG Hotels & Resorts marks 50 years since entering Greater China

eHotelier

IHG Hotels & Resorts (IHG) marks an extraordinary milestone with its 50th anniversary in Greater China.

Resorts 52
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Lodging Interactive Launches GuestCONNECT

Hospitality Tech

This all-in-one solution allows properties to build an impactful online presence with minimal upfront investment while ensuring consistent guest engagement across the travel booking journey.

Travel 52
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Tim Dick appointed Executive Vice President at Woodworth Core Group

eHotelier

Officials of Woodworth Core Group (WCG), a leading provider of customized lodging research, valuation and advisory services, announced that Timothy J. Dick, PhD, has joined the firm in their Atlanta office as executive vice president.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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PAR Technology Launches New Gift Card Solution

Hospitality Tech

PAR Gift is designed to help restaurants and retailers transform gifting into a seamless, personalized experience while unlocking new opportunities for growth.

Retail 52
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Adrian De Gortari appointed Executive Vice President of Revenue at Remington Hospitality

eHotelier

Premier hotel management companyRemington Hospitalityhas announced Adrian De Gortari as its new Executive Vice President of Revenue.

Revenue 52
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Invig Consulting to Bring PizzaForno’s 24/7 Automatic Pizza Vending Machines to West Coast Convenience Stores

Hospitality Tech

With this new partnership, PizzaForno seeks to continue to expand and spread its machines across the state, with the ultimate goal of establishing a PizzaForno inside every convenience store.

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First Hospitality assumes management of the Abbey Resort & Avani Spa, further expanding lifestyle portfolio

eHotelier

First Hospitality, a national hotel operating and development company, assumes management and operations of The Abbey Resort & Avani Spa on Lake Geneva in Wisconsin.

Resorts 52
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.