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The European Commissions Digital Markets Act (DMA) has made many headlines since it came into force. And its impact on hotel marketing is being discussed in all corners of the world. But how is it affecting hotels in reality? And what do hotels need to do to protect their visibility and revenue? The European Commissions Digital Markets Act (DMA) is aimed at breaking the dominance of digital giants in multiple fields by enforcing new rules designed to promote fair competition and foster innovatio
Pan Pacific Hotels Group (PPHG) has become the first hospitality group in the Oceania region to achieve multi-site certification from the Global Sustainable Tourism Council (GSTC) across its entire Australian portfolio. All six of PPHGs Australian properties Pan Pacific Melbourne; Pan Pacific Perth; Parkroyal Darling Harbour Sydney; Parkroyal Melbourne Airport; Parkroyal Parramatta Sydney and Parkroyal Monash Melbourne have been awarded GSTCs Industry Criteria for Hotels certification.
Hotel Designs Hospitality Design Trends 2025 from Wimberly Interiors Hospitality Design Trends 2025 from Wimberly Interiors As the world of hospitality continues to evolve, so too do the spaces that define it. The team at Wimberly Interiors believes in shaping the guest journey through environments that inspire, delight, and connect. As we approach 2025, we find out what Wimberly Interiors’ creative leaders predict to be the leading trends shaping hospitality interior design for the year a
The Federal Trade Commission has issued a final Junk Fees Rule to prohibit bait-and-switch pricing and other tactics used to hide total prices and bury junk fees in the live-event ticketing and short-term lodging industries. In addition, Congress proposed a continuing resolution (CR) that would protect consumers from hidden lodging fees. People deserve to know up-front what theyre being asked to paywithout worrying that theyll later be saddled with mysterious fees that they havent budgeted for a
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Geelongs largest hotel, a $120 million Crowne Plaza, has marked a milestone in construction with the topping out ceremony held on Wednesday. Victorian Minister for Regional Development Gayle Tierney joined executives from IHG Hotels and Resorts, hotel developer Plenary Group, and other project partners on the rooftop to mark the occasion. Fully funded by Plenary Group and operated by IHG under the Crowne Plaza brand, the 200-room hotel is slated to be completed and operational in early-2026.
Hospitality America has added Kellie Hanselman as its new VP, sales. With 19 years of expertise in sales, marketing and leadership, Hanselman brings a wealth of experience to the third-party hotel management company. Before joining Hospitality America, she held multiple leadership roles in the hospitality industry, including director, sales & marketing, Waldorf Astoria in Park City, Utah, where she led a large team in room and catering sales.
Hotel executives in South East Asia, the Pacific region and beyond will be marking their calendar for the first AHICE conference of 2025 with the return of AHICE South East Asia on 24-26 February. The Asian Hotel Industry Conference & Exhibition (AHICE), hosted by HM Magazine, returns to Singapore with a two-day conference program and stellar networking events at Pan Pacific Singapore.
Hotel executives in South East Asia, the Pacific region and beyond will be marking their calendar for the first AHICE conference of 2025 with the return of AHICE South East Asia on 24-26 February. The Asian Hotel Industry Conference & Exhibition (AHICE), hosted by HM Magazine, returns to Singapore with a two-day conference program and stellar networking events at Pan Pacific Singapore.
Interior design has a big impact on the guest experience. From colors and furniture to layout and lighting, even the smallest design elements influence the way your guests interact with your property.
NASHVILLE, TennesseeCaption by Hyatt Downtown Nashville – The Gulch is now open in the bustling Gulch neighborhood of downtown Nashville, nestled between downtown Nashville and the West End and steps from famed Broadway Street, offering easy access to the citys best retail shops, restaurants, bars and live entertainment. Developed through a partnership between New Orleans-based real estate firm HRI Hospitality and Nashville-based C.
Hotel Equities (HE) has been selected to operate Postcard Cabins , an outdoor hospitality brand recently acquired by Marriott International. HE will manage Postcards collection of cabins across the U.S. We are thrilled to partner with Postcard Cabins and play a key role in assisting Marriott in offering its guests more choice in accommodations under this reimagined brand, said Al Smith, president, hotel operations, HE.
ATLANTA, GeorgiaHotel Equities (HE) is proud to announce its been selected to operatePostcard Cabins, a leader in the outdoor hospitality sector and a newly acquired brand under Marriott International. Hotel Equities will manage Postcards collection of cabins across the U.S., helping Marriott expand its footprint in the rapid growing outdoor hospitality market.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
SIOUX FALLS, South DakotaHilton announces the opening of Canopy by Hilton Sioux Falls Downtown, marking the Canopy by Hilton brand’s debut in South Dakota and Hiltons first lifestyle hotel in Sioux Falls. Offering a riverfront location along Big Sioux River in the heart of the vibrant Steel District, a dynamic and emerging cultural hub in downtown Sioux Falls, the property features 216 guestrooms and suites, two bespoke culinary outlets, a fitness center, nearly 20,000 square […] The
Skift Take: Theres no one-size-fits-all approach to luxury hospitality, but Accor believes its up to major brands in the space to push the envelope. After a major rebranding, Sofitel has taken up the mantle of redefining luxury by investing heavily in team training, taking a stand for sustainability, and more.
NORWALK, ConnecticutThe Renaissance Meadowlands was acquired by a joint venture between HEI and Westport Capital Partners. It marks HEIs first partnership with Westport. The Renaissance Meadowlands has 167 guestrooms, Finchs Restaurant and Lounge, whichfeatures farm-to-fork taste of the times with modern American cuisine, a fitness center and approximately 5,700 sq. ft. of meeting space.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Skift Take: The weeks surrounding Christmas and New Year's are historically peak travel periods, but three dates in particular are set to see extra volume this year, according to the TSA.
In a world where apprehension about quantitative methods is widespread, the good news is that mastery of a small number of basic techniques can quickly propel you to the top of the heap and give you a competitive advantage.
Skift Take: As traditionally popular destinations buckle under the pressure of overtourism, Abu Dhabi is cleverly positioning itself as the smarter alternative for discerning travellers who value meaningful engagement.
AI is enabling one of employees most sought-after benefits: schedule flexibility. It is is more than just an attractive perk its a competitive requirement.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Take: Ground transportation stands to gain significantly from AI adoption as a means to free itself from legacy tech constraints. AI enhances efficiency by optimizing routes, managing fleets, and reducing fuel consumption, while also boosting customer satisfaction.
In 2025, that's all about to change. Enough is enough! This year, revenue managers everywhere have determined to reclaim their status and sanity. To do that, they've set three key resolutions that promise a brighter future: balancing the workload, finally getting rewarded, and securing the right tools so they can spend their time on high-level strategy instead of being slaves to spreadsheets.
Skift Take: Our first Skift India Summit was the best travel industry event the region had ever seen, and we can't wait to raise the bar as we return this March.
As we bid farewell to 2024, were reflecting on a year filled with innovation and leadership in the travel and hospitality industry a year in which we’ve kept our partners and customers ahead of the curve with the latest trends and technologies. Let’s dive into some of the highlights that have made 2024 truly special! Discovering and sharing the latest industry trends In 2024, our research revealed key themes that highlight the industry’s commitment to innovation and emerging t
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: While luxury hotels in India are catering to increasing number of Indian travelers, the surge in demand for hostels indicates growth in all areas of travel.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
The latest "Winter Edition" of MMGY's Portrait of American Travelers study indicates a strong increase in travel demand among US adults. Around 80% plan to vacation in the next 12 months, a 7% rise from winter 2023.
The Junk Fees Rule is expected to save consumers significant time and money by requiring businesses to disclose the total price upfront, including all mandatory fees.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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