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Skift Take: The travel industry is making a global shift to capture India’s booming outbound tourism. From hotels and airlines to credit cards and digital platforms, everyone’s racing to cater to this surging wave of Indian travelers. As the market soars, the India opportunity is simply too big to ignore.
LODGING brings you the second installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. For this installment, Amit Patel, managing partner for Rama Papermill Hotels, discusses his experience as a franchisor and his company’s conversion and renovation of the Extended Stay America Suites in Bristol, Virginia.
WASHINGTON—The U.S. hotel industry reported slightly positive comparisons year over year, according to CoStar’s latest data through August 3, 2024. U.S. Hotel PerformanceJuly 28- August 3, 2024Percentage change from comparable week in 2023:Occupancy: 69.4 percent (up 0.8 percent)ADR: $159.63 (up 0.6 percent)RevPAR: $110.84 ( up 1.3 percent) Among the Top 25 Markets, Houston saw the highest year-over-year increases in occupancy (up 28.1 percent to 75.8 percent) and RevPAR (up 45.7 percent to $93.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
EVT is set to take over management of the 74-room Alex Hotel in Perth with the property joining the Independent Collection by EVT in mid-August. Located at 50 James St, Alex Hotel includes the renowned Shadow Wine Bar and Dining Room located next door, behind a classical 1950’s façade on William Street. “We are excited to partner with Alex Hotel and Shadow Wine Bar, two iconic names in Perth’s hospitality landscape, and welcome them to the Independent Collection by EVT,” said EVT Director
Skift Take: As Global Hotel Alliance celebrates its 20th anniversary, CEO Chris Hartley reflects on the journey of becoming the world’s largest collection of independent hotel brands, what makes the GHA model different, and how independent hotels can stay ahead in a competitive market.
Skift Take: As Global Hotel Alliance celebrates its 20th anniversary, CEO Chris Hartley reflects on the journey of becoming the world’s largest collection of independent hotel brands, what makes the GHA model different, and how independent hotels can stay ahead in a competitive market.
ATLANTA—Davidson Hospitality Group has been selected to operate the two interconnected resorts situated in Frenchman’s Reef on St. Thomas, U.S. Virgin Islands: The Westin Beach Resort & Spa at Frenchman’s Reef and Morningstar Buoy Haus Beach at Frenchman’s Reef, Autograph Collection. The properties, which reopened in 2023 following a multi-year renovation, feature 486 guestrooms and suites; 85,000 square feet of meeting space; 10 restaurants and bars; a Heavenly Spa by Westin, and more.
Skift Take: Could international expansion help offset sluggish growth in the U.S.? "Global" was the word executives said the most on earnings calls we reviewed.
Grand Hyatt Atlanta in Buckhead announced the completion of its guestroom and suite renovation, including the addition of the Grand Peach Suite and Pure Rooms. With a total renovation of 439 guestrooms including 21 suites, this milestone marks a step in a multi-phase renovation. “We are proud to introduce our newly renovated guestrooms, offering enhanced luxury, sleek amenities, and ample space for gatherings.
Skift Take: Today’s consumers are increasingly inspired by their favorite TV shows and movies. By aligning ads with this engaging content, travel brands can reach consumers at pivotal moments in their planning journey and enhance conversion rates.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. reported its second quarter 2024 results. Highlights include: “Choice Hotels generated another quarter of record financial performance amid a normalizing domestic RevPAR environment, demonstrating the strength of our versatile business model and proven growth strategy,” said Patrick Pacious, president and CEO. “We increased our global pipeline to new levels propelled by robust demand for our brands, accelerated the velo
Skift Take: Indian celebrities enjoy a significant following in the country and can influence the decisions of their fans. Hilton's partnership with Sidharth Malhotra comes months after it collaborated with actor Deepika Padukone.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
A strong, loyal seasonal hotel workforce is not an impossibility, even in the current hiring climate. By shifting management’s attitudes toward the seasonal workforce — and by introducing more agile processes into HR — hotels should find it easier to manage staffing swings during their on- and off-seasons.
Hotel Designs Roundtable: Is there a place for premium and luxury retail brands in hospitality? Roundtable: Is there a place for premium and luxury retail brands in hospitality? In collaboration with Danish furniture brand BoConcept , Hotel Designs Editor Sophie Harper co-hosted a discerning conversation alongside Michael Effenberger, Head of Business Development at BoConcept on the successful transition of high-end retail brands into the hospitality arena… At the beginning of July, our roundtab
With rising costs, labor shortages, and evolving customer expectations, restaurants are reassessing their tech stacks. A recent survey highlights the challenges and opportunities that come with adapting digital strategies in a fast-changing environment.
Aperture Hotels , a hospitality management provider specializing in premium lifestyle, compact full-service and select-service hotels, has appointed Patrick Short COO. In his new role, Short provides cross-disciplinary leadership and direct operational execution and commercial strategy for Aperture’s portfolio of 27 managed hotels. “With more than 30 years of hospitality operations experience, Patrick is the perfect fit for Aperture’s growing portfolio to continue improving operations perf
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hostels are popular around the world for a couple of big reasons. They offer budget-friendly accommodation and the opportunity to meet other intrepid travelers. They attract adventurous souls looking to connect with people from all walks of life.
Hotel Designs Sofa.com gets cosy in the hotel bedroom Sofa.com gets cosy in the hotel bedroom Sofa.com explores a selection of details from lighting to linen, that will make a designer difference to the guests experience… Whilst hotel bedrooms are a luxurious escape for many, it is becoming increasingly important for guests to feel like they are completely at home on their stays.
Robert Cole , president/CEO, HVMG , has a saying at his company: “We are in the talent and relationship business; we just happen to manage hotels.” Hospitality is a people business. Hiring and cultivating the right people at your properties can make all the difference between success and failure. When you ask a guest about their stay at a hotel, sure, the comfort of the bed or the amenities offered are what they might talk about, but when they think back on their trip, it is often the conn
Hotel Designs Designing Borneta – in conversation with James Thurstan Waterworth Designing Borneta – in conversation with James Thurstan Waterworth With its design fresh off the Thurstan drawing board, the recently opened Borneta Barcelona offers an harmonious balance of light-filled spaces, natural materials and bold accents. We caught up with Studio Founder, James Thurstan Waterworth, to find out a little more about the creative process behind its effortlessly cool ambiance… Borneta Barc
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The hospitality industry has a reputation for lagging behind in its tech adoption journey. However, in the past few years, there has been a rapid acceleration of solutions as travelers become more sophisticated, with higher expectations , and hotels are expected to do more with less. But what technology trends are fads, and which ones are here to stay?
Casa de Campo Resort & Villas, the premier 7,000-acre resort in the Dominican Republic, proudly announces an exciting new partnership with Tradewind Aviation, a leading private aviation service throughout North America and the Caribbean.
What is hotel efficiency? Hotel efficiency is the concept of doing more with less, to minimise costs and maximise profit in your hotel business. This hotel efficiency definition is perhaps a little too basic though, so let’s dig a little deeper into the question “what is efficiency in a hotel?” Efficient hotels use systems and procedures to streamline operations.
Now thatÕs a big statement to put out there, but IÕm very confident that IÕm pretty close to 100% correct with my observations. The reason why IÕm so sure is that I know most hoteliers are not financial people and they are oblivious to the issue I am going to explain. On top of that - I see this all the time.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
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Experience is everything in hotels today. And a Customer Relationship Management (CRM) system designed for hospitality has the power to make hotels stand out from the crowd.
Davidson Hospitality Group has been selected to operate two distinctive, yet interconnected resorts situated in Frenchman’s Reef on St. Thomas, U.S. Virgin Islands: The Westin Beach Resort & Spa at Frenchman’s Reef and Morningstar Buoy Haus Beach at Frenchman’s Reef, Autograph Collection. The properties, which reopened in 2023 following a multi-year, transformational renovation, feature 486 guestrooms and suites, 85,000 sq. ft. of meeting space, 10 restaurants and bars, a Heavenly Spa by Wes
HT caught up with Lori Bolin, president and chief strategy officer of BrewLogix, to talk about her background and the technology company that landed on Fast Company’s The World's Most Innovative Companies of 2024.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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