This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Skift Take: If you thought Etihad’s recent growth was running out of steam, think again. Speaking exclusively to Skift, the airline’s CCO revealed that further big changes are coming in 2025.
CHICAGO—Hyatt Hotels Corporation continued the expansion of luxury and lifestyle hotels with a development pipeline of more than 20 recent and planned openings across the United States, Canada, Mexico, Latin America, and the Caribbean through 2025. This planned growth will expand Hyatt’s brand footprint in several new regional markets. Since 2017, Hyatt has doubled its number of luxury rooms, tripled its number of resort rooms, and quintupled its number of lifestyle rooms globally.
Skift Take: San Francisco is still far from seeing a full recovery in its conferences and meetings business. Hiring a permanent CEO for its destination marketing organization is an important step.
FLORENCE, South Carolina—Raines partnered with the City of York, South Carolina, to accelerate the economic expansion of York’s downtown. The agreed-upon economic development project will introduce a lodging market to the area. This will boost future economic growth and job creation and increase tourism in the region. “The City of York is excited about this substantial investment downtown, which aligns with the community’s continued progress, optimism, and opportunities,” said Dalton
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Take: The Motel 6 acquisition marks a huge step forward for Oyo. With an IPO on the horizon, the big question is: Will it be the blockbuster Oyo’s aiming for?
NEW DELHI and DALLAS—Oravel Stays, the parent company of the global travel technology company OYO, announced that it has agreed to acquire G6 Hospitality, the parent company of the Motel 6 and Studio 6 brands, from Blackstone Real Estate for $525 million, in an all-cash transaction. OYO has expanded its footprint in the United States since its launch in the region in 2019 and currently operates over 320 hotels across 35 states.
Skift Take: Despite exceeding its hiring goals for the 2024 fiscal year, the Federal Aviation Administration is still dealing with an air-traffic controller shortage that airline executives are expecting will last for years.
Skift Take: Despite exceeding its hiring goals for the 2024 fiscal year, the Federal Aviation Administration is still dealing with an air-traffic controller shortage that airline executives are expecting will last for years.
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. opened 17 MainStay Suites and Suburban Studios between January 1 and September 17, 2024. Breaking into the markets of Las Vegas, Nevada (with a second hotel opening later this month); Moreno Valley, California; and Orlando and Tampa, Florida; 16 of the 17 hotels opened across the two brands are conversions, with the average length of time between contract signing and doors opening around 120 days.
Hyatt Hotels Corporation is set to bring its luxury lifestyle brand Andaz to Australia in a collaboration with one of Australia’s largest integrated multi-tower resorts, The Star Gold Coast. Under an agreement with Destination Gold Coast Consortium – a joint venture between parent company, The Star Entertainment Group, and its two partners, Far East Consortium and Chow Tai Fook Enterprises – Andaz Gold Coast will form part of the exclusive mixed-use development.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Accor is bolstering its presence in Singapore with the signing of two new-build properties, featuring three of its major brands. Under an agreement with its long-standing partners, Fragrance Group Limited and Global Premium Hotels Limited, both owned by Koh Wee Meng, Accor will introduce the largest Mövenpick hotel in Asia Pacific, the first Mövenpick Living in Singapore, and a Handwritten Collection hotel.
Skift Take: Airbnb’s total price display policy has pushed some hosts to reconsider how they use cleaning fees. Experts say it’s better to determine what makes a fair fee than it is to eliminate it entirely.
NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the opening of Sonesta Hotel Houston IAH Airport. The 335-room, upscale property is located near the Houston Zoo, the Toyota Center, and the George Bush Intercontinental Airport. “Sonesta now has more than 50 properties in the greater Houston area,” said Keith Pierce, Sonesta’s EVP and president, franchise and development.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
STAAH, New Zealand’s leading hospitality solutions provider renowned for transforming hotel operations in India and around the globe, has successfully concluded another remarkable edition of its flagship event, ‘The Big Connect,’ in Mumbai. In collaboration with Booking.com and WebBeds , this premier hospi-tech networking event attracted over 400 industry experts and innovators to the iconic Sahara Star Hotel.
Skift Take: Travel, as a discretionary item, will never be fully immune to the impacts of a recession. But in today's environment, travel could be more recession resistant, if not fully recession proof.
Hotel Designs VIP arrivals: hottest hotel openings in September 2024 VIP arrivals: hottest hotel openings in September 2024 With a new season comes a wave of hotel openings, and an air of sophisticated chic within the walls of some very exciting new properties… I think it’s fair to say we’re well and truly out of the summer season and looking ahead to one of the busiest periods in the design calendar: autumn.
Guest data is more important than ever in hospitality today. For personalisation, efficient interactions, smooth operations… and pretty much for every area of your hospitality business.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Designs Rocco Forte House opens its Milanese doors Rocco Forte House opens its Milanese doors Following the success of Rocco Forte House Rome, eleven apartments, designed by Olga Polizzi and Paolo Moschino, have been unveiled as Rocco Forte House Milan on the prestigious Via Manzoni… Located in the heart of Milan, the eleven exclusive apartments making up Rocco Forte House Milan offer guests an extraordinary combination of luxury, privacy and personalised service.
Any hotelier will tell you that the hotel economy has been faced with constricting profitability potential for years. Hotel rates are as high as hoteliers feel they can charge, and they have to find different ways to lower costs. Hoteliers have turned to various technologies to streamline their operations, which is helping them make more money and free up time to create a better on-site experience—which ultimately leads to higher guest satisfaction.
Casona Roma Norte - the latest addition to Mexico’s distinguished Hamak Hotels collection, known for its dedication to a strong sense of place - is set to open its doors on October 1, 2024.
In today’s complex and competitive hospitality environment, complacency is not an option. Data-driven decision-making is essential for the success of your business. In most organizations commercial analytics are the domain of sales, marketing and particularly revenue management. Financial data is leveraged by Accounting and Finance teams focusing on costs, profitability and overall financial health.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
This story follows the divergent paths of two revenue managers, Emily and Alex, whose contrasting approaches illuminate a critical lesson for today's hotel owners, CEOs, and general managers. Overwhelmed by manual processes, Emily traps herself in endless tasks that drain her energy and stifle her potential. In stark contrast, Alex leverages automation and strategic thinking to excel in his role and drive significant organizational growth and satisfaction.
In the latest Hotel Business Hot Topics session, “Smart Technology: Solutions for Higher Profitability and GS Scores,” in partnership with Procell InSite , Glenn Haussman , founder/host, No Vacancy Live podcast, joins a panel of industry leaders to discuss how the right technology can improve hospitality operations, help the bottom line and improve guest satisfaction scores.
In the fast-paced landscape of digital marketing, staying ahead of the curve is crucial, especially for businesses in the travel industry. One powerful tool that has transformed the way hotels and resorts attract guests is hotel metasearch. In this blog post, we will focus on the key aspects of metasearch and its pivotal role in shaping effective travel marketing strategies.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Article - Are OTAs Like Priceline Suitable Channel Partners for Independent Hotels? - Let's examine three of the biggest players in the OTA market to help you make informed decisions about your distribution strategy.
In the digital age, where online reviews can make or break a hotel’s reputation, guest experience has never been more critical. According to Zuberance , a single unfavorable review can result in a staggering loss of 30 bookings, translating to a financial impact of $22,800. This stark reality underscores the importance of meticulously addressing every facet of the guest journey, especially when it comes to handling unexpected incidents and emergencies.
As many restaurants are feeling the impact of rising inflation, increasing labor costs, and other supply chain challenges, reducing energy costs can immensely helpful.
Peachtree Group has launched its fifth hotel structured as a Delaware Statutory Trust (DST) following the completed acquisition of the 128-key Residence Inn Tampa Wesley Chapel in the greater Tampa area. This follows the company’s successful closing of its Home2 Suites by Hilton Atlanta Sugarloaf DST in August. Peachtree’s DST acquisitions present an opportunity for 1031 exchange investors seeking to reinvest proceeds from the sale of appreciated real estate while enjoying tax deferral ben
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content