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Skift Take: Booking.com has been working on building up its U.S. supply of short-term rentals for several years, relying on relationships with property managers. Perhaps it needs to take on the more labor-intensive task of focusing on individual hosts. It won't be easy.
In 2023, U.S. hotels saw their operating efficiency decline as operating expenses increased at a pace greater than revenue growth, resulting in a decline in profit margins. With forecasts of moderate revenue gains for the next few years, hotel owners and operators are very focused on controlling costs. Proper use of technology can enhance the productivity of employees, replace rudimentary manual functions, and improve the guest experience.
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Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
ARLINGTON, Virginia—Knowland announced the launch of a user-friendly navigation infrastructure within its platform. This update gives customers an intuitive way to access features and functionality. The horizontal navigation bar, with clear icons and descriptions, lets users access actionable insights and drive sales performance. The enhancements to the navigation infrastructure represent a step forward in Knowland’s ongoing commitment to provide user experiences.
Skift Take: The Olympics provide host cities enormous exposure worldwide, but that doesn't mean they'll see a long-term tourism boost. We discuss how host cities can leverage the immense popularity of the Olympics in this week's episode of the Skift Travel Podcast.
Skift Take: The Olympics provide host cities enormous exposure worldwide, but that doesn't mean they'll see a long-term tourism boost. We discuss how host cities can leverage the immense popularity of the Olympics in this week's episode of the Skift Travel Podcast.
Washington, D.C.—Frontier Development & Hospitality Group LLC and its joint venture partner Basis Investment Group (BIG) announced the acquisition of the Cambria Washington DC, Downtown/Convention Center, a 182-key hotel. The hotel has joined Hyatt’s portfolio as Hyatt Washington DC/Convention Center and participates in Hyatt’s loyalty program, World of Hyatt.
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NEWTON, Massachusettes—Sonesta International Hotels Corporation announced that it added 23 franchised hotels to the company’s global portfolio during the first six months of 2024. The new hotels, with a total of more than 2,000 rooms, include (in order of opening): “The successful addition of 23 new franchised hotels in just six months is a testament to our commitment to growth and excellence across our diverse brand portfolio,” said Keith Pierce, Sonesta’s executive vice presi
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ In an era where the line between technology and human experience increasingly blurs, the hospitality industry stands at the cusp of a revolutionary transformation, driven […] The post The Genesis of AI in Hospitality: A Prelude to Personalization appeared first on Are Morch, Digital Tra
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
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Visit Tip Top Motel in Lihue, Hawaii for affordable prices and good food. They have a cafe up and running with both breakfast basics and local specialties–try the oxtail soup! Rooms come with free Wi-Fi, free parking, and cable TV.
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When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
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McNeill Hotel Company has opened the TownePlace Suites by Marriott Memphis Germantown, a new addition to the Thornwood mixed-use development. The grand opening celebration is scheduled for early fall. The five-story, 111-room hotel’s amenities include a restaurant and rooftop bar, which will open soon, as well as a fitness center, indoor pool and 6,000 sq. ft. of ground-floor retail.
RLJ Lodging Trust has acquired the fee-simple interest in the 110-room Hotel Teatro in Denver for a purchase price of $35.5 million. The hotel was redeveloped into an independent boutique lifestyle hotel following the conversion of the historic Denver Tramway Company office building, built circa 1911. The hotel is expected to generate over a 10% stabilized yield.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotelogix said that Ramnee Hotel in Scotland has adopted its Hotel Property Management System (Hotel PMS) to automate and streamline daily operations efficiently.
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