Fri.Aug 02, 2024

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Booking.com on Its ‘Subpar’ U.S. Short-Term Rentals Biz: ‘We’re Not There Yet’

Skift Blog

Skift Take: Booking.com has been working on building up its U.S. supply of short-term rentals for several years, relying on relationships with property managers. Perhaps it needs to take on the more labor-intensive task of focusing on individual hosts. It won't be easy.

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Taking Stock in Technology: Assessing the Digital Infrastructure of Your Hotels

Lodging

In 2023, U.S. hotels saw their operating efficiency decline as operating expenses increased at a pace greater than revenue growth, resulting in a decline in profit margins. With forecasts of moderate revenue gains for the next few years, hotel owners and operators are very focused on controlling costs. Proper use of technology can enhance the productivity of employees, replace rudimentary manual functions, and improve the guest experience.

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Over 300 Companies Already Attending Skift Global Forum

Skift Blog

Skift Take: Skift Global Forum is just seven weeks away - take a look at who is planning to attend and make sure to add your company to the list.

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TownePlace Suites by Marriott Memphis Germantown Opens

Lodging

GERMANTOWN, Tennessee—McNeill Hotel Company announced the opening of the TownePlace Suites by Marriott Memphis Germantown, a new addition to the Thornwood mixed-use development. McNeill Hotel Company President Travis Murray made the announcement. The grand opening celebration is scheduled for early Fall. The five-story, 111-room TownePlace Suites Memphis Germantown’s amenities include a restaurant and rooftop bar which will open soon, a fitness center, an indoor pool, and 6,000 square feet of gr

Retail 147
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Atlantis Resorts Names New President for its Dubai Properties

Skift Blog

Paul Baker will be the new president of Atlantis Resorts in Dubai, according to an internal memo obtained by Skift.

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Knowland Platform Launches User-Focused Navigation Infrastructure

Lodging

ARLINGTON, Virginia—Knowland announced the launch of a user-friendly navigation infrastructure within its platform. This update gives customers an intuitive way to access features and functionality. The horizontal navigation bar, with clear icons and descriptions, lets users access actionable insights and drive sales performance. The enhancements to the navigation infrastructure represent a step forward in Knowland’s ongoing commitment to provide user experiences.

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Frontier and BIG Acquire and Convert Downtown Washington, D.C., Hotel

Lodging

Washington, D.C.—Frontier Development & Hospitality Group LLC and its joint venture partner Basis Investment Group (BIG) announced the acquisition of the Cambria Washington DC, Downtown/Convention Center, a 182-key hotel. The hotel has joined Hyatt’s portfolio as Hyatt Washington DC/Convention Center and participates in Hyatt’s loyalty program, World of Hyatt.

Hotels 147
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From Leaders to Laggards: What Went Wrong With the Ultra Low-Cost Carriers?

Skift Blog

Skift Take: High unit costs, reduced operational efficiencies, and increased competition from network carriers have combined to create a significant challenge for ultra low-cost carriers in the U.S.

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Sonesta Adds 23 Franchised Hotels to Its Global Portfolio

Lodging

NEWTON, Massachusettes—Sonesta International Hotels Corporation announced that it added 23 franchised hotels to the company’s global portfolio during the first six months of 2024. The new hotels, with a total of more than 2,000 rooms, include (in order of opening): “The successful addition of 23 new franchised hotels in just six months is a testament to our commitment to growth and excellence across our diverse brand portfolio,” said Keith Pierce, Sonesta’s executive vice presi

Hotels 147
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The Genesis of AI in Hospitality: A Prelude to Personalization

Are Morch

This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ In an era where the line between technology and human experience increasingly blurs, the hospitality industry stands at the cusp of a revolutionary transformation, driven […] The post The Genesis of AI in Hospitality: A Prelude to Personalization appeared first on Are Morch, Digital Tra

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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CoStar: U.S. Hotel Industry Lowers Performance From Previous Week

Lodging

WASHINGTON—The U.S. hotel industry reported lower performance results than the previous week and mixed comparisons year over year, according to CoStar’s latest data through July 27, 2024. U.S. Hotel PerformanceJuly 21-27, 2024 Percentage change from comparable week in 2023:Occupancy: 72.0 percent (down 0.4 percent)ADR: $164.45 (up 1.3 percent)RevPAR: $118.37 (up 0.9 percent) Among the Top 25 Markets, New Orleans saw the highest year-over-year occupancy increase (up 16.9 percent to 66.7 percent).

Occupancy 147
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VIP arrivals: hottest hotels opening in August 2024

Hotel Designs

Hotel Designs VIP arrivals: hottest hotels opening in August 2024 VIP arrivals: hottest hotels opening in August 2024 As we journey across the globe, we take a small detour to discover some of the most anticipated hotel debuts of August… This month’s hotel openings take us from the quiet sophistication in Osaka, to the vibrant and cool in London.

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Tip Top Motel

Webrezpro

Visit Tip Top Motel in Lihue, Hawaii for affordable prices and good food. They have a cafe up and running with both breakfast basics and local specialties–try the oxtail soup! Rooms come with free Wi-Fi, free parking, and cable TV.

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Discover the versatility and sustainability of cork flooring from Flooring by Nature

Hotel Designs

Hotel Designs Discover the versatility and sustainability of cork flooring from Flooring by Nature Discover the versatility and sustainability of cork flooring from Flooring by Nature In the ever-evolving world of hotel and hospitality design, flooring choices play a pivotal role in defining the aesthetic, comfort, and functionality of a space. One innovative and increasingly popular option that ticks all these boxes is cork flooring… Known for its unique blend of sustainability, durabilit

Dining 102
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Local SEO for Hotels 2024 – The Ultimate Guide for Success

MediaBoom

It’s difficult to overstate the importance of local SEO for hotels, especially with the success of modern hospitality businesses tied directly to online visibility. With more than 75% of consumers never scrolling past the first page of Google , it’s clear that a bulletproof local SEO strategy can help. But why focus on a local strategy compared to a traditional one?

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McNeill opens TownePlace Suites Memphis Germantown

Hotel Business

McNeill Hotel Company has opened the TownePlace Suites by Marriott Memphis Germantown, a new addition to the Thornwood mixed-use development. The grand opening celebration is scheduled for early fall. The five-story, 111-room hotel’s amenities include a restaurant and rooftop bar, which will open soon, as well as a fitness center, indoor pool and 6,000 sq. ft. of ground-floor retail.

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The Future of Attribute-Based Selling(ABS) in Hospitality: Stayntouch Invites Experts to Weigh In

Hospitality Tech

Control over the booking process, upselling, and increased transparency to drive personalization are seen as key benefits for hoteliers.

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RLJ Lodging Trust acquires Denver’s Hotel Teatro for $35.5M

Hotel Business

RLJ Lodging Trust has acquired the fee-simple interest in the 110-room Hotel Teatro in Denver for a purchase price of $35.5 million. The hotel was redeveloped into an independent boutique lifestyle hotel following the conversion of the historic Denver Tramway Company office building, built circa 1911. The hotel is expected to generate over a 10% stabilized yield.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Botanist Restaurant Welcomes Two Michelin-Starred Birdsong and Chef Chris Bleidorn

Hotelier Magazine

VANCOUVER — On August 21, San Francisco’s Birdsong restaurant team helmed by award-winning chef Chris Bleidorn will visit Vancouver’s Botanist restaurant, located inside Fairmont Pacific Rim, for a multi-course collaboration dinner experience with chef Hector Laguna. For one night only, the chefs will join forces on a tasting menu that fuses Birdsong’s cuisine — which emphasizes seasonality and the use of whole ingredients — with Laguna’s innovative and creative approach to the botany of t

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Sonesta executes 19 franchise agreements in Q2

Hotel Business

Sonesta International Hotels Corporation executed 19 franchise agreements during the second quarter spanning six of the company’s 13 brands. “These signed franchise agreements executed in Q2 bolster our presence in certain key markets and represent the introduction of several new owners to Sonesta,” said Keith Pierce, Sonesta’s EVP/president, franchise & development.

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Checking in to IZZA – at the crossroads of creativity

Hotel Designs

Hotel Designs Checking in to IZZA – at the crossroads of creativity Checking in to IZZA – at the crossroads of creativity Made up of several renovated properties and taking inspiration from the original home of Moroccan interior design trailblazer Bill Willis, writer Pauline Brettell escaped to IZZA Marrakech to soak up its creativity and discover a design that has achieved a delicate balance between nostalgia and vision … Stepping through the discreet doorway that leads you in to IZZA, all the

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U.S. hotel results for week ending July 27

Hotel Business

The U.S. hotel industry reported lower performance results than the previous week and mixed comparisons year-over-year (YOY), according to CoStar’s latest data through July 27. July 21-27 (percentage change from comparable week in 2023): Occupancy: 72.0% (-0.4%) ADR: $164.45 (+1.3%) RevPAR: $118.37 (+0.9%) Among the top 25 markets, New Orleans saw the highest YOY occupancy increase (+16.9% to 66.7%).

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Ramnee Hotel in Scotland Upgrades to Hotelogix Cloud for Efficient Property Management

Hotel News Resource

Hotelogix said that Ramnee Hotel in Scotland has adopted its Hotel Property Management System (Hotel PMS) to automate and streamline daily operations efficiently.

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Trump vs. Harris on International Travel and Visas

Skift Blog

Skift Take: Whoever sits in the White House is going to influence the flow of travel into the U.S.

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Marriott International Signs Agreement to Bring W Hotels Brand to Hangzhou

Hotel News Resource

Article - Marriott International Signs Agreement to Bring W Hotels Brand to Hangzhou - Anticipated to open in 2031, W Hangzhou will be located at the northwest intersection of Minhe Road and Liyi Road in Qianjiang Century City.

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Four Key Questions to Achieve Skills Success for U.K. Hospitality

Hotel News Resource

Following two big skills-related announcements from the Government, UKHospitality skills director Sandra Kelly wrote for Propel about what this means for hospitality and how it can be a success.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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InterContinental San Antonio Riverwalk Hotel Opens

Hotel News Resource

Article - InterContinental San Antonio Riverwalk Hotel Opens - The 390-room hotel features more than 18,000 square feet of meeting space, four new restaurants and bars.

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Andaz Jakarta Sudirman Hotel to Open 2028 in Indonesia

Hotel News Resource

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