Tue.Aug 06, 2024

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Airbnb CEO: We’ll Relaunch Experiences in 2025

Skift Blog

Skift Take: Can Airbnb be successful in Experiences when it avoids mass market tours and activities? Don't look to find that Taj Mahal tour on Airbnb.

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Five Questions Hoteliers Should Ask About In-Room Entertainment

Lodging

Strive to offer guests the same entertainment experience they enjoy at home. Fill out the form below to see how. By clicking “Submit,” I acknowledge and agree to the use of my contact information to receive messages about offerings from LODGING Media, its brands, affiliates and/or third-party partners, consistent with LODGING Media’s Privacy Policy.

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Intrepid’s New ‘Impact Officer’ Promises Enhanced Focus on Diversity and Inclusion

Skift Blog

Skift Take: The adventure travel company's appointment of Payton Iheme as an impact officer is a bet that responsible tourism will resonate among its customers.

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3 Ways Key Control Keeps Hotel Housekeeping Departments Running Efficiently

Lodging

Hotel housekeeping managers need to deliver exceptional turnkey service for guests who expect fresh and thoroughly cleaned rooms when they arrive to take well-deserved rests after long journeys. Hotel housekeeping departments have many daily tasks to accomplish, which need organized, efficient, and dedicated staff so rooms turn over quickly for occupancy by the next guests day in and day out.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Wynn Resorts Buys 70 Acres of Land in UAE For ‘Future Development’

Skift Blog

Skift Take: Wynn Resorts' joint partnership in the UAE now owns a quarter of all of Marjan Island.

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Tuan Sing Holdings readies to launch first Australian hospitality venture at former Hyatt Regency Perth

Hotel Management

Grand Hotel Group (GHG), a subsidiary of Tuan Sing Holdings, is set to introduce its first Australian-based hospitality venture on September 1 with the launch of Residence on Langley Park at the former Hyatt Regency Perth. Operated by Residence on Langley Park Pty Ltd, the new hospitality offering will feature a lively retail precinct, hospitality offerings and public spaces and represents the first stage of the site redevelopment work at 99 Adelaide Terrace.

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Don’t miss Industry Summit with Qld Premier, Opposition August 29

Hotel Management

The Queensland Premier, Opposition Leader and senior colleagues will make their election pitch to the tourism industry on August 29 at the Tourism & Transport Forum’s Leadership QLD Summit in Brisbane. Register now ! The Queensland Premier, Opposition Leader and frontbench colleagues will detail their vision for the tourism and transport sectors this month at Leadership QLD 2024: Tourism, Aviation and Transport Summit, ahead of the state election.

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The Airbnb Growth Juggernaut Just Slowed

Skift Blog

Skift Take: The moderation in Airbnb's growth in the second quarter, which ended June 30, is obviously not because stock markets have nosedived in the past week. It's tough to keep a company growing at a rapid clip at scale.

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Exclusive: James Goodwin named CEO of Accommodation Australia

Hotel Management

Accommodation Australia (AA) has appointed former boss of the Australian Airports Association, James Goodwin, as its new CEO. Goodwin, who commences the role on September 1, becomes the association’s second leader, following the amalgamation of Tourism Accommodation Australia and the Australian Accommodation Association in July 2023, and succeeds Michael Johnson, who retired in June.

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Tripadvisor’s Flagship Brand Saw Revenue Decline Accelerate With Google Search Changes a Factor

Skift Blog

Skift Take: Tripadvisor's flagship brand is declining, so that's why it's focusing on the next iteration of the company.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Mercure Sydney named official hotel partner for Sydney Fringe

Hotel Management

Mercure Sydney has been named the Official Accommodation and Hotel Partner for the 2024 Sydney Fringe Festival, which runs throughout the month of September. The 30-day multi-genre arts and performance festival, held across Sydney’s Central, Eastern, Inner West, and Greater Sydney precincts, features a variety of genres, including stand-up comedy, music, theatre, cabaret, visual arts and burlesque.

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‘This Is Not a PR Campaign for Boeing’: NTSB Chair Rips Into Boeing During Hearing Over 737 Max

Skift Blog

Skift Take: NTSB Chair Jennifer Homendy’s comments come as the agency is hosting a two-day long series of hearings over what happened in the lead-up to the Alaska Airlines January 5 accident.

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QT Singapore enlists chef Sean Connolly to deliver ‘must-visit’ F&B experiences

Hotel Management

QT Singapore has enlisted award-winning chef and restaurateur, Sean Connolly, as its Creative Director of Food and Beverage, and peeled back the curtain on a number of signature dining experiences ahead of its September opening. Connolly, who is responsible for delivering multi-award-winning experiences at Gowings, QT Sydney and Esther, QT Auckland, brings his expertise to the historic Singapore property at 35 Robinson Road, formally known as Hotel Telegraph.

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Booking.com’s Insights on Catering to The New Indian Traveler

Skift Blog

Skift Take: Booking.com is intensifying its efforts in India, recognizing the market's critical importance to its global strategy.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Better buildings with Building X

Hotel Management

Siemens Building X is a digital building platform that digitalizes, manages, and optimizes building operations, improving sustainability and operational performance. Hotel guests seek personalized experiences, which can be realized through smart and autonomous technology. Buildings can play a crucial role in meeting their demands, and open digital platforms will be key – for guests as well as operators.

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Hyatt Rides Business Travel Wave but Trims Hotel Outlook

Skift Blog

Skift Take: Hyatt claimed success in capitalizing on a business travel recovery. But as it considers acquisitions and development deals, it must balance ambition with potential economic headwinds.

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Roomzzz Quadruples Automated Payments After Switching to RMS Cloud

Hotel Management

UK-based aparthotel operator Roomzzz revealed that it has increased its automated payments by 300% while decentralizing a number of operational processes, considerably improving employee satisfaction. Established in Leeds in 2006, the serviced apartment brand has quickly grown to 11 properties across eight locations, and offers the quality and reliability of a hotel with the comfort of a home to guests predominantly looking for longer stays.

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IHG CEO Defies Slowdown Fears, Sees No Hotel Weakness Outside China

Skift Blog

Skift Take: In a Skift interview, IHG CEO Elie Maalouf said he's seen no pullbacks in travel demand outside of China. He touted the company's geographic diversification and how the hotel group is doubling down on tech upgrades this year.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Mastering Hotel PPC Campaigns: Strategies for Success in 2024

Are Morch

In the highly competitive hospitality industry, Pay-Per-Click (PPC) advertising is a powerful tool for hotels seeking to enhance their visibility, drive bookings, and maximize revenue. As we approach 2024, the PPC landscape is evolving rapidly with new technologies, trends, and strategies that hotels need to understand and leverage. With the advent of sophisticated AI-driven platforms, […] The post Mastering Hotel PPC Campaigns: Strategies for Success in 2024 appeared first on Are Morch, D

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India Allows Visa-on-Arrival for 3 Countries – India Report

Skift Blog

Skift Take: India's move to allow visa-on-arrival to Japan, South Korea, and the UAE nationals can significantly boost international tourism, given the close ties and proximity of the three countries to India. But is it enough?

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Understanding GDS: A Comprehensive Guide for Hoteliers

STAAH

Have you ever wondered how travel agents can instantly find the perfect hotel for a last-minute business trip or secure the best rates for a corporate client? The answer lies in the use by over 600,000 Travel Agents of one of the 4 Global Distribution Systems (GDS) – Sabre, Galileo, Amadeus or Worldspan. What is Global Distribution Systems (GDS)?

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Recession Fears: What the Skift Travel 200 Is Telling us Now

Skift Blog

Skift Take: To hear most travel executives tell it, there is reason for optimism across the travel industry. But travel stock prices are flashing warning signs. Who will be proven right?

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Understanding the Power of Tracking Technologies for Your Hotel

Hotel Speak

Imagine you’re a hotel marketer ready to launch your next big campaign. You have a budget to allocate across various channels, but without tracking technologies, you’re essentially watering your marketing garden blindly, hoping for growth. Tracking technologies transform this guesswork into a strategic masterpiece, allowing you to understand customer behaviour, evaluate campaign effectiveness, and maximise direct bookings.

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Microsoft Says Outdated Tech Most Likely Caused Delta’s Meltdown

Skift Blog

Skift Take: The letter is the latest in a contentious back-and-forth between Delta, CrowdStrike and Microsoft.

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Hot off the press – Harlequin x Henry Holland

Hotel Designs

Hotel Designs Hot off the press – Harlequin x Henry Holland Hot off the press – Harlequin x Henry Holland Launching today, Harlequin x Henry Holland is a collaboration that combines Harlequin’s mastery of colour with Henry Holland’s signature style in clay work to create a cool, effortlessly curated collection of fabric and wallpaper that sits at the intersection of ceramics and interiors… This collaborative collection reveals Hollands’s work , combined with Harlequin’s vision for empowere

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Recession Tourism Impact, CrowdStrike’s Defense and AI Vs. Travel Agents

Skift Blog

Skift Take: Today's podcast looks at the stock market slide, CrowdStrike’s push back, and travel agents and artificial intelligence.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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First Impressions Matter: Transforming Guest Arrival with Smart Tech

Hospitality Tech

Discover how automated systems can transform a guest's arrival into a memorable moment of luxury and sophistication.

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Hotel Branding – 14 Strategies to Boost Your Brand Identity

MediaBoom

A strong hotel brand is the cornerstone of enduring success. Just as personal relationships thrive on authenticity and engagement, so too does a hotel’s connection with its guests. In fact, a strong brand can increase revenue by up to 23%. Investing in hotel branding is a strategic decision that can yield substantial returns. A well-defined hotel brand is more than a mere logo or slogan; it’s a carefully constructed identity that encapsulates the hotel’s values, personality, and aspiration

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Hilton Kathmandu – blending Nepal’s rich heritage with contemporary design

Hotel Designs

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Strategic Focus for All Hoteliers: 80% Revenue, 20% Flow-Through

Demand Calendar

Many hoteliers have the business in their veins, intuitively understanding the nuances of hospitality. Yet, harnessing the power of data and analytics can transform these instincts into informed decisions that significantly impact the bottom line. By leveraging advanced tools and insights, hoteliers can identify opportunities for growth and efficiency that might be overlooked.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!