Hotel Business

MARCH 20, 2025

IRIS , a provider of mobile F&B and guest experience platforms for the hospitality sector, has partnered with hospitality management company Coury Hospitality to extend F&B mobile ordering across its portfolio following a 44% year-on-year increase in in-room dining sales.

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Hotel News Resource

AUGUST 20, 2024

Upselling isnÕt just a strategy - itÕs an art. Whether you manage a boutique hotel, a bustling restaurant, or a unique venue, finding the perfect balance between enhancing guest experiences and increasing revenue is key to long-term success.

Upsell 40

Upsell Dining Events Revenue 40

Intelity

APRIL 25, 2023

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 98

Revenue Upsell Dining Hotels 98

Hotelogix

FEBRUARY 13, 2025

Upselling in hotels often gets a bad reputation, but when done thoughtfully, it’s a powerful way to enhance the guest experience while boosting revenue. Upselling should feel like a helpful suggestion rather than a sales tactic. Upselling should feel like a helpful suggestion rather than a sales tactic.

Upsell 40

Upsell Revenue Services Hotels 40

Social Hospitality

MAY 8, 2025

Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget. AI-powered personal assistants : Voice-activated systems that control room settings and offer personalized suggestions for activities, dining, and events.

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Amadeus Hospitality

DECEMBER 3, 2024

The 5 most popular answers were: Specific room attributes (43%) Upselling of room types and value-add amenities (40%) Personalized onsite experiences (39%) Personalized offers for returning guests (34%) Last-minute promotions on rooms (34%) Hoteliers are considering adding car hire services and travel insurance to the booking process.

Ancillary Revenue 52

Ancillary Revenue Upsell Revenue Shopping 52

Hotel Speak

OCTOBER 31, 2024

This enables your team to provide more relevant and valuable upsells. AI can play a significant role in enhancing personalisation. By analysing guest data, AI can predict preferences and tailor offerings accordingly.

Hospitality 101

Hospitality Revenue Yield Management Dining 101

Hospitality Tech

JUNE 12, 2024

New Features deliver a more frictionless and personalized dining experience for guests that also deliver more orders and revenue for operators.

Upsell 52

Upsell Dining Revenue Operations 52

Intelity

MARCH 16, 2023

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.

Upsell 98

Upsell Events Hotels Revenue 98

Intelity

AUGUST 29, 2023

Deploying a staff operations hub that not only lets hotel staff streamline operations and increase guest satisfaction but also tracks guest behaviors and data is key for when it comes to upselling and maximizing revenue. Take in-room dining , for example. Want to learn how to increase hotel revenue at your property by using guest data?

Revenue 98

Revenue Upsell Operations Hotels 98

Little Hotelier

MAY 21, 2025

They are a great option in dining areas, bars and event spaces. Upselling opportunities Front desk POS systems can prompt you and your staff to suggest relevant add-ons and upgrades to guests during the ordering process. Theyre ideal for quick, on-the-go transactions, such as for staff working poolside or for in-room spa treatments.

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Intelity

JUNE 22, 2023

Optimize Dining Expenses By deploying a guest management operations platform that analyzes hotel guest data , managers can determine which guests prefer which food items during which periods of time throughout a day or week. Here are four ways hotel technology can offer a profitable return on investment, while maximizing revenue.

ROI 98

ROI Revenue Dining Hotels 98

eZee Absolute

JANUARY 27, 2025

Be it luxurious accommodations, exclusive dining, or wellness experiences, Songkran visitors crave it all. Upsell with Mobile Solutions Leverage YCSs Mobile App for easy upselling and guest engagement. During Songkran, travelers dont just stay longer; they spend more. Tips to Boost Songkran Bookings and Delight Guests 1.

Upsell 52

Upsell Hotels OTA Revenue Management 52

Xotels

MARCH 3, 2025

Hotels can leverage CRM data to drive repeat bookings, upsell experiences, and build stronger guest relationships. Automated Upselling & Ancillary Revenue Tools Have no clue on how to make extra revenue for your hotel? What Are Revenue Management Tools? And not just from your hotel rooms?

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Social Hospitality

JULY 25, 2022

Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Chatbots can take orders, upsell, provide suggestions, make reservations, offer promotions, collect feedback, and even process payments. POS Systems & Integration Across Platforms.

Upsell 147

Upsell Business Sales B2B 147

SiteMinder

JANUARY 16, 2025

Efficient upselling opportunities A GDS grants your hotel the opportunity to upsell without needing to put much effort in at all. You can offer travel agents (and their clients) value-added options like premium rooms, spa packages or in-house dining, to both personalise the experiences you deliver and boost your revenue.

Global Distribution System 52

Global Distribution System Hotels Upsell Travel 52

Hotelogix

NOVEMBER 7, 2024

Upselling and Cross-Selling: Upsell Room Upgrades: Train your staff to offer room upgrades or premium amenities at check-in. Cross-Sell Other Services: Offer guests extra services like spa treatments, dining experiences, or local tours. The more personalized the experience, the more likely they are to come back.

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

Intelity

APRIL 18, 2023

Ask your staff to recommend your best bottle during their next dining interaction. Use this opportunity to personalize their stay while upselling to drive a little additional revenue to your property. This will make their workday run more smoothly while providing an upsell for the property.

Upsell 98

Upsell Hotels Services Revenue 98

STAAH

APRIL 23, 2024

From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams. Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.

Revenue Management 109

Revenue Management Revenue Ancillary Revenue Management 109

Hotel Speak

FEBRUARY 11, 2025

Hoteliers can unlock this potential by diversifying their revenue streams and leveraging guest data to create targeted upsell opportunities. For example, automated systems can suggest dining packages, spa treatments, or exclusive experiences based on previous guest behaviour.

Hospitality 66

Hospitality Average Daily Rate Revenue Services 66

SiteMinder

SEPTEMBER 6, 2023

Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue. Encouraging word-of-mouth: A guest who has a positive experience due to a special offer is more likely to recommend your hotel to others.

Hotels 105

Hotels Events Upsell Occupancy 105

Little Hotelier

MARCH 30, 2025

Inside pages: Devote sections to rooms, amenities, dining and services. Room types & features: Highlight the different room categories and features, with an emphasis on upselling guests to higher priced rooms. Nearby attractions: List popular things to do in your area, and key amenities like shopping, dining and entertainment.

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Hotel Business

MARCH 5, 2024

Beyond enhancing the customer experience, travel sellers are able to upsell additional services and personalize their offerings with room preferences, flexible dining, spa and fitness options, additional activities and experiences to maximize returns.

Travel 72

Travel Upsell Revenue Revenue Management 72

Hotelogix

APRIL 11, 2025

Multiple Folios per Guest: When systems aren’t connected, separate folios are created for services like dining, spa, or bar. 71% of hotels plan to implement AI-powered analytics in their POS systems by the end of 2025 to enhance personalization and upselling.

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Hotelogix

MARCH 27, 2025

Targeted Upselling The PMS identifies guest preferences, helping staff upsell upgrades or services like spa treatments and dining packages. Increase Hotel Revenue Dynamic Pricing AI-driven pricing tools within your hotel software analyze market trends and adjust rates to maximize yield.

Online Marketing 40

Online Marketing 40

Intelity

MAY 27, 2025

Real Results from Real Hotels Hotels using the INTELITY platform are seeing tangible benefits: Up to 35% more in-room dining revenue with digital ordering 92% guest engagement via in-app messaging and notifications Over 45 hours saved monthly on manual staff tasks 34% higher average check sizes at Luxe Sunset Blvd.

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Intelity

JULY 11, 2023

An app can track the most common types of guest requests, dining metrics and which menu items are the most popular, and how often they’re using the app to communicate with hotel staff. These digital compendiums can also be used to create upselling opportunities and promote upgrades and other special offers targeted to a guest’s preferences.

Upsell 75

Upsell Hotels Shopping Services 75

Catala Consulting

MAY 17, 2024

Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades. Training reception staff in upselling techniques is crucial for maximizing these opportunities.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

Amadeus Hospitality

APRIL 23, 2024

2. Upsell opportunities are limited Similarly to guest personalization strategies, hoteliers could be leaving money on the table if they don’t embrace creative ways to upsell guests on aspects of their stay that are most important to them. Multi-views, filters, and data exports allow for further analysis and customized reporting.

Upsell 52

Upsell Global Distribution System Hotels Shopping 52

Hotelogix

OCTOBER 17, 2024

Upselling An online booking system helps with upselling by presenting guests with additional services or upgrades during the reservation process. It allows hotels to offer room upgrades, dining packages, spa treatments, or early check-in options in real time, encouraging guests to enhance their stay.

Upsell 52

Upsell Revenue Hotels Overbooking 52

Catala Consulting

JANUARY 21, 2025

Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business. Personalized upselling and cross-selling opportunities help maximize guest spend.

Hospitality 52

Hospitality Services Operations Business 52

Hotelogix

AUGUST 6, 2024

Train your staff to identify and capitalize on upselling opportunities. Creating attractive packages: Bundle services such as dining, spa treatments, and local tours into attractive packages. Enhancing Average Booking Value Increasing the average booking value requires effective upselling and promoting longer stays.

Revenue 52

Revenue Management Upsell Target Marketing 52

Hotel Speak

MAY 30, 2024

These include: Increased number of kiosks and grab-and-go venues Reduced menu choices and operating hours of remaining F&B venues A drop in in-room dining and mini-bar usage Such is the change in guest expectation that the hotel industry’s cookie-cutter approach to F&B no longer cuts it.

Consumer 105

Consumer Forecasting Revenue ROI 105

StayNTouch

JULY 30, 2024

Five: Upselling Capabilities Upselling is a powerful tool for increasing revenue and enhancing the guest experience. A sophisticated PMS with built-in upselling capabilities can suggest upgrades and additional services to guests during the booking process or their stay.

Management 40

Management Upsell Operations Hotels 40

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Ancillary Revenue 59

Ancillary Revenue Revenue Services Events 59

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.

Operations 98

Operations Revenue Hotels OTA 98

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Upselling and Cross-Selling: The Art of Turning Guests into Big Spenders Alright, let’s talk about the real money-makers in the hotel game – upselling and cross-selling.

Yield Management 59

Yield Management Upsell Hotels Ancillary Revenue 59