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Speaking exclusively to HM , STR Regional Director Asia Pacific ex China, Matthew Burke, reported a +50% decline in occupancy across South East Queensland and Northern New South Wales. Encouragingly, Easter forward occupancy remains unaffected for now. We’re closely monitoring booking trends.
This standardized language streamlines daily operations, from front desk check-ins to revenue management, ensuring clear communication across all hotel departments and with industry partners. Get real-time ADR, RevPAR, and occupancy data that automatically updates across all channels. Learn more What abbreviations should you know?
The City of Busselton has worked hard with operators to develop the foreshore precinct around our iconic jetty, and we now have a globally recognised hotel brand right here for guests to stay in, in the heart of the action, making Busselton an attractive destination to visit.
Hoteliers are under mounting pressure to modernize operations and exceed increasingly sophisticated guest demands. In response, hotels are increasingly enhancing traditional hotel software systems by turning to AI agentstask-specific, autonomous systems that augment staff, streamline operations, and personalize the guest journey.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
Strong operating performance and investor confidence contributed to the sectors continued momentum, particularly in metropolitan markets. Sixty percent of all 2024 hotel trades were valued under $10 million, and 43 per cent closed for less than $5 million, reflecting investor interest in smaller markets with attractive yields.
Tailored for boutique hotels, luxury resorts, and short-term rentals, Journey provides independent operators with the tools to compete on loyalty and guest experience without sacrificing control or character. This infrastructure enables real-time personalization and automates key touchpoints throughout the guest journey.
BEO – Banquet Event Order : A document outlining the details of an event for the operations team. CTD – Closed to Departure : A restriction preventing guests from checking out on a specific date. GOI – Gross Operating Income : Revenue left after operating expenses. corporate travel).
This approach, favoured for its operational flexibility, requires that rooms always remain open to book, and availability should never be curtailed, even if it means selling out on a single night and preventing longer length-of-stay guests. network effects) and avoid any controls being missed and not deployed on time.
The chain specialises in mountain and snow tourism, with marked seasonality that requires maximum operational agility, maintaining an average rate of €110 and 57% occupancy during the season. The diverse portfolio would need a system capable of managing multiple operations without additional complexity.
By utilizing the power of data, hotels can anticipate demand surges, optimize maintenance operations and enhance the guest experience. By analyzing booking patterns, guest behavior, and local events, hotels can anticipate occupancy rates and adjust strategies accordingly. Customized Offers : Align promotions with past behaviors.
Nicole Nguyen from CBRE pointed to a key challenge: “the battle of supply versus demand,” adding with 470,000 hotel rooms and peak national occupancy hovering at 66 per cent, the industry needs to unlock new off-season demand. Despite shortened booking windows, “overall occupancy on the books is right where it should be.” this summer.
Many operators still run standalone systems that dont share guest data between properties. RMS focused on Tier 1 and Tier 2 cities like New Delhi (NCR), Mumbai, Bangalore and Pune, where the average daily rate sits between 5,000 and 20,000 and occupancy rates can reach 70%.
Often hoteliers find it challenging to move systems; because it’s so disruptive to business operations. We’re implementing things in a phased way to try and ensure seamlessness for the operations team. People are more value-driven, waiting for that last minute deal, whichever end of the market youre operating in.
These hoteliers anticipated demand, implemented dynamic pricing, and kept a close watch on competitor pricing. As a result, they ensured full occupancy at premium rates, making record-breaking profits. Every room was priced optimally, ensuring maximum profitability while maintaining high occupancy.
Inside the Agoda Partner Central, you can tweak prices, open or close inventory, answer guest messages, and map your property to a channel manager or PMS in minutes, removing double-handling. In this blog, we’ll show you how to make the most of being an Agoda Partner and effectively syncing it with SiteMinder for smooth operations.
is set to acquire Queenslands Castaways Resort and Spa Mission Beach, President and Managing Director, International Operations, Barry Robinson, announced at AHICE Asia Pacific on Thursday May 7. Travel and Leisure Co. It is also an ideal stopping point between Airlie Beach and Cairns for our club owners taking immersive road trips.
Stop-sell and close-out functionality. STAAH works beautifully with Ayuryoga’s existing systems, streamlining operations and syncing guest data automatically. And tech frustration for operational flow. No more manual syncing. No more overbookings. Smart bulk updates. You can do it in one click — not 10. You stay in control.
Marketing Sales HR Front of House Front Office Manager Rooms Director / Head of Operations Other departments: Spa, F&B, outlet managers, Golf, Housekeeping etc. Hotels in vacation markets for many have been influenced (indoctrinated) by tour operators on how to manage their property. Hold on, it gets even funnier.
As a leader in revenue management consulting , were always at the forefront of what is happening in the hotel industry and keeping a close eye on how revenue management trends keep evolving. Pricing optimisation: Setting the right prices to maximise revenue while maintaining occupancy.
What they needed wasnt just another tech platform, but a smart, scalable solution built for real hotel operations. The pooled inventory model ensures that every room is available to sell across all platforms simultaneously maximising occupancy and reducing spoilage. Thats where STAAH came in.
However, as the market grew and evolved, this model started to show its limitations: Overreliance on historical data Traditional comp sets were rarely updated and relied heavily on historical data, such as past pricing, occupancy rates, and guest reviews. However, as traveling became more accessible, the decision processes changed.
announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.
This new integration allows hotels to leverage real-time occupancy data to automate and personalize direct booking campaigns. Optimized Marketing Spend: Hotels will be able to focus on periods of lower occupancy, efficiently allocating their marketing resources.
Hotel bidding sites allow you to fill slow periods in your operations. Lift occupancy on slow dates Mid-week lulls and shoulder seasons often hurt RevPAR. Once the links are live, you gain a closed loop where bidding sites drive incremental bookings without piling extra work on your team.
Top attack methods that could impact hotel operations this summer include data breaches exposing payment details, passports, loyalty accounts or other sensitive guest personally Identifiable information(46%), phishing attacks (40%) and guest WiFi network compromise or misuse (38%).
But for you as a hotel operator, the difference is more than just a matter of semantics. Hotels are typically found in cities, near airports, or close to tourist attractions. If motels are your nearby competition, understanding how they operate can show you where to differentiate and where to double down on your strengths.
For multi-property operators, consistency is vital. Monitor your brand Set up alerts for brand mentions and review scores, then track them alongside occupancy and ADR. Do this and you’ll spot wins, close gaps, and prove return on investment. Growth here proves more travellers know you by name.
For hoteliers, hotel costs encompass everything from the cost of construction, to the cost of insurance, to the everyday operational costs of establishing, running and ultimately growing a hotel business. The three main types are construction costs, insurance costs, and operating costs. What are hotel costs?
After labor, energy is usually the highest operational cost and reducing consumption is as much about saving money as it is about saving the environment. Many smart thermostat systems deployed over the past 10+ years operate on RF networking or proprietary RF systems, which can limit flexibility and scalability.
These smarter insights have empowered Casa Palacete 1822 to operate more efficiently, ensuring pricing remains competitive and aligned with market trends. ” For Casa Palacete 1822, this capability isn’t merely convenient—it’s transformative.
The event brought together thousands of owners, operators and industry partners for nearly 100 educational sessions, a trade show to connect owners with qualified vendors and brand sessions to hear from Choice leaders about recent performance success and where the company is investing to help drive revenue and lower costs.
He champions company culture, collaborating closely on personal development and HR issues. Her ability to foster a close-knit team of consultants and contractors contributed to the smooth progress. Beyond his architectural role, Ed contributes to the practices inclusivity forum and mentors team members.
This gives operators a reliable, hands-off way to protect their properties without slowing down operations. Using its dynamic API integration, which facilitates accessibility to global markets, TH ensures real-time updates, seamless operations and scalable growth. Outsourcing to an MSSP may close urgent capability gaps.
âOur AI solutions are crafted in close partnership with customers, purpose-built for hospitality, and deeply inspired by hoteliersâ day-to-day workflows. âThis milestone reflects our teamâs continued commitment to building solutions that elevate the industry,â said SJ Sawhney, President and Co-Founder of Canary Technologies.
Mid-scale hotels âExpanding our mid-scale offering with the new R370 AP Featuring the AI-driven dual-band RUCKUS R370 solution, this option allows hotels to simplify operations and leapfrog technologies with the benefits of Wi-Fi 7. Improved single sign-on and multi-factor authentication adds layers of administrative security.
I mean, the last three years of operating performance have been incredible. I mean, absolutely lofty RevPars, ADRs, and occupancies. So the market has been performing well on an operating level, but with the increase of interest rates, and because of that operating performance, sellers have been less inclined to sell.
AIâs ability to process vast amounts of data can lead to more dynamic pricing strategies, resulting in meaningful improvements to net operating income but independent hoteliers have long struggled with black-box pricing models that leave them guessing about the logic behind rate changes.
UN Tourism reported at the close of May of this year that over 300 million tourists travelled internationally in the first three months of 2025, three percent above the same period in 2019. Torres adds that relying too heavily on room revenue, particularly when occupancy is moderate, limits a hotel’s potential. “If
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Prior to our present occupation, one of your two authors here, Larry, ran a hospitality and tourism marketing agency that proudly called Kona Village a client some two decades ago. Every aspect of the resort’s revival was guided by a responsibility to preserve the land’s history and natural beauty.
This ensures that our team possesses the expertise needed to increase net operating income and reduce marketing costs for all the hotels we represent. By closely aligning your rate-setting strategy with your overall goals, we ensure that pricing decisions effectively navigate market pressures and capture maximum revenue.
This ensures that our team possesses the expertise needed to increase net operating income and reduce marketing costs for all the hotels we represent. By closely aligning your rate-setting strategy with your overall goals, we ensure that pricing decisions effectively navigate market pressures and capture maximum revenue.
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