Hospitality Tech

JULY 31, 2025

Key capabilities include the ability to create and modify recurring meal plans, adjust company subsidies, request new restaurant options, schedule one-off meals for special events, and manage cancellations for holidays or other closures. According to ezCater, these enhancements cater to the evolving needs of modern, often hybrid, workplaces.

Hotels

AskSuite

JULY 16, 2025

In a hotel setting, AI agents typically: Respond instantly to FAQs like check-in times, amenities, or cancellation policies. AI handles it all automatically, freeing up your team’s time for: Lead qualification Upselling Complex booking negotiations This impact is measurable. check-in instructions, upsells, loyalty offers).

Hospitality

AskSuite

JUNE 9, 2025

This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Reduction of Operational Waste Data analytics helps pinpoint inefficiencies across departments — from low-converting distribution channels to unused inventory in upselling offers. Talk to one of our specialists today!

Operations

AskSuite

JUNE 9, 2025

This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Reduction of Operational Waste Data analytics helps pinpoint inefficiencies across departments — from low-converting distribution channels to unused inventory in upselling offers. Talk to one of our specialists today!

Operations

SiteMinder

JULY 17, 2025

Because the platform curates packaged itineraries, cancellation volumes stay lower than on bargain-only flash-sale sites. Offer free date changes within a set window and clear cancellation terms. Packages display higher on Tryp.com’s search results and entice guests to book longer stays while protecting your average daily rate.

Average Daily Rate

BCV

MAY 16, 2025

How to Fix It Before You’re Cancelled (Quietly) You don’t need to build an in-house tech team or hire a Gen Z whisperer. Make it fluent in upsell. Gen Z isn’t cancelling hotels out of boredom. They’re cancelling the ones that fail to meet them with energy, immediacy, and intention. Messaging is the new front desk.

Cancellation

AskSuite

MAY 22, 2025

An AI agent powered by large language models (LLMs) can respond instantly, confirm availability, upsell a suite with pet amenities, and share relevant reviewsall within the same conversation. Example : A traveler browsing a hotel’s website might ask, Do you have pet-friendly rooms available next weekend?

Hospitality

Hospitality Tech

JUNE 10, 2025

This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). “Travel is an $11 trillion market,” Bidner said.

Events

Hospitality Tech

JUNE 10, 2025

This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). “Travel is an $11 trillion market,” Bidner said.

Events

Hospitality Tech

JUNE 10, 2025

This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). “Travel is an $11 trillion market,” Bidner said.

Hiring

Hospitality Tech

JUNE 10, 2025

This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). “Travel is an $11 trillion market,” Bidner said.

Hotels

STAAH

FEBRUARY 6, 2024

By deploying this strategy a hotel is insuring itself against possible cancellations by having secured guests who can fill cancelled bookings. Data must be used to inform how many no-shows or cancellations to expect so you can overbook by that much. 2) Use multiple data sources.

Overbooking

STAAH

DECEMBER 12, 2023

This not only adds value for guests but also allows hotels to upsell services and capture diverse customer preferences. Flexible Cancellation Policies While maintaining revenue is crucial, offering flexible cancellation policies during the holiday season can be a winning strategy.

Target Marketing

STAAH

MAY 16, 2023

4) Flexible Cancellation Policy Guests are looking for flexibility , now more than ever. People are even ready to pay a better price in order to have the flexibility to cancel. You’ve captured the client; upselling helps grow the revenue from them. It is one of the most important strategies for hotels.

Revenue Management

STAAH

JUNE 6, 2023

Furthermore, a booking engine can enable upselling and cross-selling opportunities by showcasing additional services, such as spa treatments or restaurant reservations, during the booking process. You can easily set up your booking cancellation policy on STAAH Booking Engine. Result – increased retention and bookings.

Cancellation

STAAH

NOVEMBER 15, 2022

In related trends, booking windows are much shorter and cancellation policies continue to be very flexible across the industry. Upselling & cross-selling is a great ways to drive up incremental revenue is also on the rise by smart hoteliers. Insights are critical. Up-selling and cross-selling.

Hospitality

eZee Absolute

SEPTEMBER 26, 2024

It’s when a guest books a room but simply doesn’t turn up without canceling. You’ve got the solo traveler who forgets about the booking, the big group that cancels last minute, and then there’s the mysterious disappearance act – no clue why they didn’t show up. There are a few different types of no-shows.

Cancellation

STAAH

JUNE 3, 2025

STAAHs three-step journey to book seamlessly allows you to upsell extras or highlight your best packages, improving direct revenue. Offer small perks like free breakfast, a room upgrade, or flexible cancellation. Ensure you make the Book Now buttons clear and easy to find. Fixing this is simple.

OTA

Little Hotelier

NOVEMBER 6, 2023

Upselling and cross-selling Grab upselling and cross-selling opportunities with both hands. Manage no-shows and cancellations No-shows and late cancellations can be damaging to your revenue optimisation efforts, so you need to craft a fair policy, ensure all guests understand it, then enforce it to the letter.

Revenue

Little Hotelier

AUGUST 17, 2023

Loss leader rooms can also become profitable through upselling and cross-selling. Bookings must be made directly through the hotel , which means they don’t pay the 15%-25% commission fees charged by OTAs, and the reservations are non-cancellable and non-changeable, so the revenue is locked in as soon as the booking is made!

Hotels

Social Tables

SEPTEMBER 22, 2017

A perfectly timed mobile marketing campaign directed at travelers looking for a place to stay after a flight cancellation is just one small example of the power of big data for hotels. Email marketing, hotel productivity, and upselling are some of many ways to use this data.

Cancellation

Little Hotelier

APRIL 19, 2023

They form a record that can be accessed by both you and your guests, which can bring clarity to reservation changes, cancellations or modifications. Booking Cancellation – A notification to let the guest know their booking has been cancelled. Confirmation emails can also help in a managerial sense.

Cancellation

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. When travelers book through your website, they can make changes or cancel directly with your property, giving them peace of mind. Generate more revenue.

Revenue Management

Clock Software Hospitality

NOVEMBER 24, 2020

The same goes with the reverse, late cancellations are automatically relisted, allowing the hotel to optimise its revenue potential. An Independent Hotel’s PMS Increases Upsell Potential All hoteliers are looking for ways to increase the lifetime value of their guests, but an upsell is a fickle thing.

Upsell

SiteMinder

JUNE 12, 2024

This can involve overbooking strategies to account for last-minute cancellations or no-shows. Overbooking Strategy : Intentionally accepting more reservations than available rooms, anticipating that a certain percentage of guests will cancel or not show up. This helps in tailoring specific offers or rates to different guest segments.

Yield Management

Inn Quest

MAY 11, 2023

This strategy works especially well for lodging facilities that encounter seasonal fluctuations in demand or a high rate of cancellations. Hotels can increase bookings and lower the chance of cancellations by providing discounts to customers who make reservations in advance.

Revenue

Clock Software Hospitality

DECEMBER 8, 2020

Read more: Upselling as a Way of Improving Guest Loyalty Casting a wide net is one way to ensure full occupancy but it is hardly a profitable marketing approach in the long run. The new guest acquisition can cost the hotel owner a pretty penny, and there can be no surefire way of establishing how much a guest is going to spend until they do.

Cancellation

Amadeus Hospitality

NOVEMBER 28, 2023

Even highlighting “free cancellation” or other flexible policies can work to enhance the hotel’s sales and revenue strategies. As a hotelier this is a valuable upsell opportunity if you can be creative in how you advertise your property to appeal to both the business and leisure side of the guest experience.

Sales

Travelboom Marketing

SEPTEMBER 1, 2023

Alternatively, less expensive room rates can be redeemed through more aggressive upselling. Considering offering an early check-in, and / or free cancellation to guests that book direct. A hotel loyalty program would amplify these opportunities to upsell. Higher rates can mean more on-site rewards for guests.

Hotels

Fuel Travel

JULY 11, 2024

A secure, seamless connection ensures that this data is shared in real time, preventing overbooking and cancellations. Enhanced guest experiences An online booking engine is a convenient way to book 24/7, while promoting relevant upsells and promotional offerings. Why it matters: Data-driven decisions lead to better performance.

Upsell

Q4Launch

FEBRUARY 3, 2022

For example, overly strict cancellation policies can deter some potential guests. This is also prime time for upselling potential guests from their original reservation. Guests will be more receptive to any cross-selling and upsell offers while on the property. Arrival First impressions are everything.

Marketing Strategy

SiteMinder

OCTOBER 15, 2023

The advantage of metasearch is that you own the guest relationship, rather than the OTA, meaning you can better upsell and also communicate with guests to grow loyalty. Monitor metrics and performance Use your hotel software to access performance data.

Global Distribution System

Hotel Business

SEPTEMBER 14, 2023

Dynamic upsell: Hotels can engage guests in advance of their stay, offering enhancements like early check-in, late checkout and room upgrades. In doing so, hotel owners can now easily unlock new opportunities to boost revenue and their bottom line. Wyndham also debuted its new OTA reconciliation tool.

Average Length of Stay

Cloudbeds

JULY 15, 2023

The same happens with a cancellation. It then pushes ARI updates to that channel and, for two-way sync, it imports reservations/cancellations into your Channel Manager, PMS, and/or CRS dashboard. In the case of one-way sync, reservations or cancellations will not be imported. What’s allotment ?

Management

Cloudbeds

DECEMBER 4, 2024

Revenue optimization Hotel spa software optimizes your spa’s revenue through upselling tactics, special promotions, and targeting of guests and non-guests alike. It also identifies valuable upselling and add-on opportunities. Communication Reduce no-shows and last-minute cancellations with software that offers communication solutions.

Revenue

Hotelogix

MAY 1, 2025

From a business perspective, Expedia also supports upselling opportunities, offers visibility to mobile travelers, and provides you with market data that can shape your hotel revenue strategy. Can I cancel a booking made via Expedia? A: Yes, cancellation policies depend on your hotel’s rate plan setup.

Travel

Xotels

APRIL 3, 2024

Key factors considered in market segmentation include length of stay , day-of-week stays, total revenue per room , total revenue per client, booking lead time, cancellation percentage, and no-show ratio. The graph considers cancellations and identifies peak or slow booking days.

Revenue Management