Remove Cancellation Remove Operations Remove OTA
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Hotel Chargebacks Explained: Fight Disputes & Save Revenue

Hotelogix

Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. For hoteliers, this doesn’t just mean lost revenue—it also leads to operational inefficiencies and added pressure on staff.

Revenue 40
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What is a bed bank? List of bed bank examples for hotels

SiteMinder

A bed bank is a business-to-business (B2B) travel provider that connects hotels with travel distributors, such as online travel agencies (OTAs) and tour operators. Bed banks operate by purchasing large room allotments from hotels at a discounted bulk rate. What is a bed bank? How does the concept of a bed bank work?

OTA 96
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How decision intelligence unlocks hotel data for better insights

Cloudbeds

While better than operating without data, this approach is reactive and inefficient, resulting in missed opportunities. In this article, we explore what decision intelligence is and the transformative effect it’s bound to have across demand optimization, segmentation, operations, and training and enablement.

Upsell 105
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Direct Booking Strategies: How to Promote Your Booking Engine Effectively

STAAH

If they see better rates on online travel agencies (OTAs) , they’ll lose trust and likely bounce. Flexible Cancellation Policies : In an unpredictable world, flexibility matters. Integration with PMS & Channel Manager : A seamless backend makes daily operations smoother and more accurate. How is it useful?

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How to Attract More Bookings with Irresistible Hotel Packages

STAAH

According to Expedia Group, packages often increase booking lead time, reduce cancellation rates, and boost total spend per guest by up to 30%. STAAH users benefit from tools that make showcasing and managing packages easy across OTAs and direct channels—ensuring consistency and visibility without manual hassle.

OTA 83
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What is hotel rate parity and why does it matter?

Little Hotelier

As you might expect, rate parity is highly beneficial to online travel agents (OTAs) that have access to a vast number of travellers and charge commission rates to property owners/operators. Wide rate parity With wide rate parity, a hotel or B&B agrees not to undercut the room prices that an OTA charges for their hotel.

OTA 52
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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity.