AskSuite

JULY 22, 2025

In this article, you’ll discover: How the Expedia integration works Key operational benefits for hotels How to activate the feature at no extra cost What’s the Expedia + Asksuite integration all about? Fewer cancellations due to delayed replies OTAs like Expedia value fast response times — and so do travelers.

Services

STAAH

AUGUST 12, 2025

BEO – Banquet Event Order : A document outlining the details of an event for the operations team. C CM – Channel Manager : A tool to update room rates and availability across multiple OTAs simultaneously. Extranet – The back-end portal provided by OTAs for hotels to manage listings. corporate travel).

Average Length of Stay

Little Hotelier

JULY 15, 2025

As you might expect, rate parity is highly beneficial to online travel agents (OTAs) that have access to a vast number of travellers and charge commission rates to property owners/operators. Wide rate parity With wide rate parity, a hotel or B&B agrees not to undercut the room prices that an OTA charges for their hotel.

OTA

STAAH

APRIL 16, 2025

Reporting is like the front desk of your propertys performance – its where everything is tracked, logged, and managed to ensure smooth operations behind the scenes. are performing across OTAs and booking sources. Access to accurate, timely data is not just helpful in any domain; its essential. What Can You Track?

Cancellation

AskSuite

JUNE 27, 2025

For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity.

Services

Cloudbeds

NOVEMBER 24, 2024

With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.

Upsell

Little Hotelier

JULY 15, 2025

By formally confirming each booking, independent hotels provide guests with clarity, build trust with their customers, and can reduce instances of no-shows, because guests know it is their responsibility to show up (or face late cancellation/no-show fees). Small hotels only have a few rooms and a handful of staff.

Cancellation

Hotel Speak

JULY 1, 2025

The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. Initially, reviews were just something you responded to, then we learned to take advantage of review insights for operations, and now they even have the potential to be a revenue management tool. It depends.

KPI

SiteMinder

AUGUST 5, 2025

In this blog, we’ll show you how to make the most of being an Agoda Partner and effectively syncing it with SiteMinder for smooth operations. Open architecture means you can plug the Agoda Partner Central into a channel manager like SiteMinder and push real-time updates to every OTA, your brand site and your PMS, all in one go.

OTA

SiteMinder

JULY 20, 2025

Hotel bidding sites allow you to fill slow periods in your operations. Bidding platforms give you a quiet back door to move those vacant rooms, protecting the rates guests see on OTAs while topping up revenue that would otherwise slip away. Why should hotels use hotel bidding sites?

OTA

Little Hotelier

AUGUST 3, 2025

We spoke with Frank Catchpole , owner and general manager , about how the property has transformed its operations and relied on Little Hotelier’s platform for 9+ years. “Before Little Hotelier, we had to use the OTAs to manage our sales and availability, which was extremely tedious and difficult,” Frank recalled. .

Motels

STAAH

JULY 31, 2025

You can now link cancellation policies to specific payment types or gateways for greater flexibility when offering multiple payment options. Key Highlights: Link applicable payment gateways directly to cancellation policies. This ensures more flexibility and a smoother user experience during checkout. Find out more on their website.

Cancellation

AskSuite

JULY 16, 2025

For hotel operators, this presents a clear opportunity and challenge: how to deliver efficient, personalized service around the clock without overloading staff. Beyond a tech upgrade, AI is a strategic driver for enhancing guest satisfaction, boosting operational efficiency, and increasing direct booking conversions. AI agents (a.k.a.

Hospitality

SiteMinder

JULY 17, 2025

By listing your property on Tryp.com, you appear where these younger travellers are already researching trips, without relying solely on the usual OTAs. Because the platform curates packaged itineraries, cancellation volumes stay lower than on bargain-only flash-sale sites. Key takeaways Trustpilot’s 4.7

Average Daily Rate

Hotel Speak

MAY 14, 2025

By utilizing the power of data, hotels can anticipate demand surges, optimize maintenance operations and enhance the guest experience. Algorithm Development: Build pricing models that factor in both occupancy and operational costs (including maintenance readiness). Customized Offers : Align promotions with past behaviors.

Management

SiteMinder

JANUARY 22, 2025

higher than the prior year and more than 60% above the value-per-booking via OTAs (US$320); more than 35% above global distribution systems (US$380); and more than 15% above wholesalers, DMCs and tour operators combined (US$446). This figure was 8.5% The longest stays were in Portugal and the shortest stays were in Taiwan.

Revenue

SiteMinder

JULY 13, 2025

For operators managing furnished apartments, aparthotels, or extended-stay inventory, this shift represents a significant revenue opportunity. Lower operational costs: Longer stays mean fewer room turnovers, reducing housekeeping, laundry, and maintenance expenses. This improved margin directly impacts your hotel’s profitability.

Revenue

Xotels

AUGUST 6, 2025

However, with trends ever evolving and Covid-19 impacting booking behaviour, it is important to take factors such as booking windows, cancellations trends, increasing room rates, and inflation into account. Hotels in vacation markets for many have been influenced (indoctrinated) by tour operators on how to manage their property.

Revenue

Hospitality Tech

JUNE 9, 2025

announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.

Operations

eHotelier

JULY 2, 2025

riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. Rodica echoed that view, emphasising that reviews reveal invaluable insights about operations, guest preferences, and even staff performance.

Accommodation

Hospitality Tech

JUNE 5, 2025

AI will make hotel operations more efficient by removing the friction of traditional workflows. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. These issues are not just operational annoyances; they have measurable business impact.

Consumer

AskSuite

MAY 22, 2025

The future of AI in hospitality is no longer a distant realityit’s starting now, transforming how hotels communicate with travelers, drive direct bookings, and streamline key functions in daily operations. This surge reflects growing investments in technologies that improve traveler experiences and operational agility.

Hospitality

Little Hotelier

JULY 2, 2025

Hotel compliance is a framework followed by hotels to ensure that they meet all legal, safety and operational standards required by relevant authorities and industry bodies. Outdated cancellation policies: Failing to update policies to align with changing local consumer protection laws. What is hotel compliance?

Hotels

Hospitality Tech

JUNE 5, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. These issues are not just operational annoyances; they have measurable business impact. AI will make hotel operations more efficient by removing the friction of traditional workflows.

Travel

Cloudbeds

MARCH 27, 2025

As labor shortages persist and travelers become increasingly price-sensitive, 2025 is emerging as the year of optimizing performance with hostel operators under pressure to improve efficiency and profitability. Online travel agencies (OTAs) captured 74% of hostel bookings globally a 1% increase compared to 2023.

Average Daily Rate

Hospitality Tech

JUNE 5, 2025

We’ll continue to collaborate with our customers to understand their needs for success and deliver the technology to make that possible.” Enseo has always placed emphasis on improving and simplifying operations while enhancing user experiences. These issues are not just operational annoyances; they have measurable business impact.

Consumer

Hospitality Tech

JUNE 9, 2025

Streamlines operations via self-onboarding Being listed in the OpenTable Integrations Marketplace allows hotel tech teams to activate the functionality quickly, reducing the time and cost of deployment. Her focus will center on increasing AUV for existing operators while strategically expanding the brands presence into new communities.

Consumer

Hospitality Today

JULY 20, 2025

Rapid growth and scale : Scams are fueled by rising card data breaches, mobile booking apps, and self check-in tools, making it easier to operate undetected. Strong ‘customer service’ : Fraud operators rebook trips or offer alternatives if a fraudulent payment is blocked—aiming to maintain a good underground reputation.

Travel

Hotel Speak

JANUARY 25, 2024

The battle for direct bookings has entered a new phase as online travel agents (OTAs) ramp up efforts to establish ownership of hotel guests and their booking journeys, a new report from hospitality technology specialist SHR Group reveals. A knock-on effect of this is that the revenues associated with organic search have fallen 15.3%

OTA

Little Hotelier

MAY 31, 2023

What is the Booking.com cancellation policy? The Booking.com cancellation policy outlines the terms and conditions that apply when a guest cancels a reservation at your hotel. It includes specifics about refund procedures, penalties, and fees associated with cancellations.

Cancellation

Hotelogix

OCTOBER 24, 2024

But when integrated, they help a hotel in reducing costs, increasing operational efficiency, improving staff competence, and in serving guests better. It is a software application that helps you manage your daily operations. It automates and streamlines hotel operations across all the departments.

OTA

Cloudbeds

AUGUST 21, 2023

Additionally, you may distribute your hotel rooms across multiple third-party channels such as OTAs , GDS providers , or meta-search providers. An overbooking strategy is when a property purposefully books its inventory beyond capacity in anticipation that a certain amount of guests will cancel or not show up.

Overbooking

Hotel Business

FEBRUARY 22, 2023

SiteMinder’s new Hotel Booking Trends report, a hotel commerce data analysis of more than 36,000 hotels and 450+ connected booking integrations, has revealed travelers booked their trips on average eight days earlier, and canceled their bookings 17% less year-on-year in 2022, despite a 24% increase in the average daily hotel room rate.

Average Length of Stay

STAAH

JUNE 6, 2023

It plays a key role in the overall success of a hotel’s operations. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. Result – increased retention and bookings.

Cancellation

STAAH

MAY 30, 2023

By incentivizing forward bookings with flexible cancellation policies, hotels can secure revenue and manage visibility effectively with the help of a comprehensive tech stack, including a channel manager and property management system (PMS). that individual operators can only dream of.

OTA

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations

Cloudbeds

FEBRUARY 28, 2024

We’ll also show you how to harness this powerful technology to capture more reservations, streamline booking processes, save time and costs, and increase guest satisfaction – whether you operate a hotel, hostel, motel, B&B, or vacation rental company. Most OTAs don’t share guest contact details when forwarding a booking.

Revenue Management