article thumbnail

An Independent Hotelier’s Guide to Cancellation Policies

Webrezpro

Every interaction between a guest and your property counts, and this extends to your cancellation policy. While cancellations are undesirable for hotels, they provide an opportunity to cultivate a positive relationship with your clientele and encourage them to rebook.

article thumbnail

Hotel Cancellation Policy: Best practices & process

SiteMinder

What is a hotel cancellation policy? A hotel cancellation policy outlines the terms under which a guest can cancel their booking without incurring a penalty, as well as those scenarios where there will be a fee associated with a cancellation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Understanding California’s new hotel industry legislation and its impact

Hospitality Net

California’s hotel industry is gearing up for significant changes with the introduction of two pivotal laws: California Senate Bill 644 and California Assembly Bill 537. While the former focuses on cancelation policies, the latter emphasizes pricing display transparency.

article thumbnail

Expedia cancellation policy: Guide for hosts

Little Hotelier

What is the Expedia cancellation policy? Expedia provides a cancellation policy that allows users to cancel or modify their reservations without any charges or penalties within the first 24 hours. Knowledge of Expedia’s refund policy is a crucial aspect of managing a small hotel business effectively.

article thumbnail

5 ways to reduce no shows and cancellations at your hotel

Hotelogix

You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels. A no show hotel reservation is probably a Hotelier’s worst, yet frequent nightmare. Here are 5 ways to ensure lesser cancellations and no-shows: 1. It’s a win-win for you both ways.

article thumbnail

The Evelyn Hotel recovers lost bookings with this cancelation recovery campaign

Revinate

Inspiration The Evelyn Hotel recovers lost bookings with this cancelation recovery campaign Subject line: We're sorry you couldn't make it! Sent: Recurring Brand: The Evelyn Hotel Category: Inspiration Hotel location: New York City, New York (NAM) Our thoughts: The Evelyn Hotel won back more than 350 room nights [.]

article thumbnail

Six in 10 Americans Would Cancel or Avoid Trips by Air in the Event of a Government Shutdown

Hotel News Resource

Article - Six in 10 Americans Would Cancel or Avoid Trips by Air in the Event of a Government Shutdown - Federal Government Shutdown Would Cost U.S. Travel Economy $140 Million Per Day