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While better than operating without data, this approach is reactive and inefficient, resulting in missed opportunities. In this article, we explore what decision intelligence is and the transformative effect it’s bound to have across demand optimization, segmentation, operations, and training and enablement.
Set rate fences: protect higher rates with smart length-of-stay, cancellation, and channel rules. Offer clear direct booking benefits (upgrades, breakfast, flexible cancellation). Inefficient Forecasting: Flying Blind, Making Excuses The Mistake Forecasts based on gut feel, static budgets, or last year’s numbers don’t work.
This standardized language streamlines daily operations, from front desk check-ins to revenue management, ensuring clear communication across all hotel departments and with industry partners. BOH (Back of house) Staff-only areas such as kitchens and offices where operational work happens away from guests.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
Reporting is like the front desk of your propertys performance – its where everything is tracked, logged, and managed to ensure smooth operations behind the scenes. With categorized reports and intuitive tooltips explaining each metric, it empowers teams to spot trends, correct inefficiencies, and forecast with confidence.
By utilizing the power of data, hotels can anticipate demand surges, optimize maintenance operations and enhance the guest experience. Predictive Demand Forecasting Predictive analytics utilizes historical data, market trends, and external factors to forecast future demand. Also Read: Is Your Hotel Ready for the Peak Season?
Joe Amati from Destination Canada emphasized tourism’s robust contribution to the national economy, forecasting annual growth of 5.42 Still, STR revised its 2025 RevPAR forecast downward from two per cent to just 0.7 Governors and mayors from both sides of the border are working hard to maintain co-operation,” she said.
With dynamic pricing and smarter forecasting , these properties can outperform the big chains, without a marketing army or loyalty program. When done right, it covers cancellations and no-shows without turning away actual guests. Even the best operators hit blind spots. Because a little optimisation goes a long way.
However, with trends ever evolving and Covid-19 impacting booking behaviour, it is important to take factors such as booking windows, cancellations trends, increasing room rates, and inflation into account. Hotels in vacation markets for many have been influenced (indoctrinated) by tour operators on how to manage their property.
By using predictive artificial intelligence, RaccoonRev Plus will generate daily rate recommendations up to 90 days in advance, factoring in signals like competitor rates, historical trends, pickup pace, weather forecasts, and lead-time behavior. AI will make hotel operations more efficient by removing the friction of traditional workflows.
According to Tourism Economics’ latest forecast, 2025 remains on track to achieve over 1.6 However, Ellison mentions that these fixed costs are usually the hardest things to shift, and properties who don’t evaluate these costs as they forecast demand are likely to struggle the most. “It’s
Attendees can also preview powerful updates to the Front Desk and Sales & Catering systems, designed to boost operational speed, improve data visibility, and simplify complex workflows for staff.
Invoicing is an unavoidable part of any business’s operations (not to mention the part that ensures you get paid), so you should work to make the process of invoicing as efficient and effective as possible. Why is streamlined hotel invoicing important?
55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. These issues are not just operational annoyances; they have measurable business impact. AI will make hotel operations more efficient by removing the friction of traditional workflows. âRaccoonRev Plus changes that.
Weâll continue to collaborate with our customers to understand their needs for success and deliver the technology to make that possible.â Enseo has always placed emphasis on improving and simplifying operations while enhancing user experiences. These issues are not just operational annoyances; they have measurable business impact.
6/10/2025 WorldVue to Announce WorldVue Compass at HITEC 2025 At HITEC 2025, WorldVue will unveil WorldVue Compass, a next-generation platform designed to transform the mobile guest experience through intelligent personalization, seamless integration, and operational efficiency. To learn more about Cvent IQ , visit the website here.
Bottom Line: Carnivalâs food waste playbook isnât just for cruise shipsâitâs a scalable, tech-forward model that hotel operators can adapt today. âMaestroâs impactful technology is helping independent hotel operators take greater control of their operations while enhancing both guest and staff experiences.
6/10/2025 WorldVue to Announce WorldVue Compass at HITEC 2025 At HITEC 2025, WorldVue will unveil WorldVue Compass, a next-generation platform designed to transform the mobile guest experience through intelligent personalization, seamless integration, and operational efficiency.
You may also be familiar with forecasted closing dates as “Hopeium.” Under the very best of circumstances, forecasting can still be incredibly difficult. However, some factors can help you dial in your sales forecast, moving you closer to what is true, even if you don’t like the truth your forecast reveals.
What is a hotel cancellation policy? A hotel cancellation policy outlines the terms under which a guest can cancel their booking without incurring a penalty, as well as those scenarios where there will be a fee associated with a cancellation.
As the hospitality industry evolves after the pandemic, it’s more important than ever for hotels to streamline their day-to-day operations to improve efficiency, enhance the guest experience, and increase revenue. Here are some ways to streamline operational tasks for your hotel.
What is hotel forecasting? Hotel forecasting, also known as hotel demand forecasting, is a strategy that sees a hotel analyse historical data and trends to make predictions about future demand. Hotel forecasting reports are built on a foundation of data. Small, independent hotels might form quite basic forecasts.
The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost. Why Should Hotels Have Clear Cancellation Policies?
The last few years have been a rollercoaster for the hospitality industry with the pandemic putting the kibosh on trips to Kaui and canceling Caribbean getaways. The CBRE forecast predicts an increase in demand and revenue per available room (RevPAR) in 2023. In 2023, the cost is expected to increase by another 7%.
Hotel forecasting, also known as hotel demand forecasting, is a strategic process that predicts future demand for hotel rooms and services based on historical data, market trends, and various influencing factors. What is Hotel Forecasting? Hotel financial forecasting helps hoteliers set targets by predicting fiscal outcomes.
Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled. However, when guests don’t cancel as expected, it can lead to overbooking. Operational Challenges: Managing overbookings requires staff time and resources.
From revenue management systems to channel management , booking engines and other technology stacks to automate operations, hoteliers are signing up to more technology than ever before. 6) Time to get rigid with cancellations Make packages a common offering as high cancellation rates start affecting forecasting and revenue.
One week everything seems to be going fantastically, and the next week we’re forecasting next to nothing for the following month. This short lead time makes it difficult for hoteliers to forecast demand. Good weather can lead to a sudden spike in bookings, while poor weather can result in cancellations and slower demand.
From revenue management systems to channel management , booking engines and other technology stacks to automate operations, hoteliers are signing up to more technology than ever before. 6) Time to get rigid with cancellations Make packages a common offering as high cancellation rates start affecting forecasting and revenue.
Instead, they’re exploring sophisticated indicators like GOPPAR to gain a holistic view of their operations. This data-driven approach allows hoteliers to make informed decisions about pricing, promotions, and packages based on historical data, market trends, and forecasts. But the evolution doesn’t stop there.
Following best practices and a well-thought-out strategy is the only way to unlock the full potential of revenue for your hotel , with benefits including: Claim your fair market share: with more hotels forecasted to open every year , gaining a fair market share will become more difficul t each year.
Many hospitality conferences and conventions were virtual or hybrid events , while others were forced to cancel altogether. Attendees of this hospitality conference will receive recaps of valuable data from 2021 as well as forecast reporting on key must-know hospitality trends. The Hotel Show. TTRA Annual International Conference.
The most successful hoteliers are savvy operators who continually look for ways to learn and improve the way they do things, gaining an edge over the competition. Without it, your business is essentially forfeiting the ability to boost bookings, revenue and profit, offer competitive rates and promotions, and forecast effectively.
is a slightly complicated one, because the business serves a wide range of customers, including hotels, chains, tour operators and travel agencies. But for hotels, Hotelbeds offers a way to increase the booking volumes by granting hotels access to B2B distribution channels , such as tour operators and travel agencies.
Searching for demand patterns for your property is like traveling to the past and then going to the future to forecast how to set up your hotel for success. Responding to last-minute changes Your booking performance includes last-minute cancellations, no-shows, and walk-ins, which can significantly impact hotel revenue and occupancy rates.
For an effective pricing strategy, you should look to determine your offerings, including: Variety of rates Discounts Your loyalty program offerings Upsell opportunities Slow periods are an excellent time to understand price fences such as advanced purchase, deposit or cancellation policies, as these can be flexed over time.
It’s the backbone of hotel operations, helping handle transactions, track income and expenses, maintain compliance, and analyze performance. Although it doesn’t capture financial transactions directly, it provides key metrics like revenue per available room (RevPAR), Average Daily Rate (ADR), and rate trend forecasts.
A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information. to make key business decisions.
Improved Forecasting: Resort revenue management allows establishments to make accurate demand predictions. These forecasts are instrumental in strategic planning, enabling resorts to manage their resources effectively and maintain a consistent revenue stream all year round.
But when integrated, they help a hotel in reducing costs, increasing operational efficiency, improving staff competence, and in serving guests better. It is a software application that helps you manage your daily operations. It automates and streamlines hotel operations across all the departments.
A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. Additionally, integrating a hotel PMS and revenue management system also helps drive revenue by automatically suggesting optimized room rates based on demand forecast, competition pricing, etc.
So, in this case, it is highly advisable to adopt a smart cloud-based hotel property management system that would help with hundreds of accurate reports on every aspect of your hotel operations. You can also view the number of rooms that are marked as available, occupied, complementary, cancelled, no-show, day use, etc.
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