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The Impact of Crisis-Induced Changes in Refund Policy on Consumers - HK Poly Study

Hospitality Net

2020 saw unprecedented swathes of holiday cancellations. The year COVID-19 hit was a tough one for hospitality and tourism firms, who were forced to make swift decisions about changes to their refund policies. However, no one could clearly envisage how those crisis-induced changes would impact customer loyalty and trust.

Consumer 203
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Beach Street Eco Resort & Spa, Goa: A Showcase of Sustainable Tourism

eZee Absolute

This not only made day-to-day operations more complicated and time-consuming but also restricted the resort’s capacity to expand its business. Situated in the bustling tourism hub of Goa, the competition was fierce year-round. The main thing missing was a comprehensive hotel PMS.

Resorts 52
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Future of OTAs in the Hospitality Industry: Trends & Predictions

Inn Quest

As travel restrictions and lockdowns have forced many travellers to cancel or postpone their plans, OTAs have had to adjust their strategies and offerings to remain relevant. This could involve working with hotels and resorts to promote sustainable practices and supporting local communities through responsible tourism initiatives.

OTA 52
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Hospitality Industry News and Reports

SiteMinder

Sifling through endless news to find the valuable stuff can be a time-consuming pursuit, however. Almost one in five hotel rooms booked online are cancelled prior to travel. In other news: By 2030, China will be the largest outbound tourism group with 126 million trips. of US tourism spend in 2022.

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5 Travel Industry Trends You Need to Look for in 2022

Q4Launch

The COVID-19 pandemic turned the travel and tourism industry upside down in the United States. Flexible Cancellation Policies While the travel industry is turning a corner amid the pandemic, we’re still seeing some COVID-19-related travel roadblocks. You may be wondering about the best way to promote booking direct for your business.

Travel 52
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14 Must-Attend Hospitality Conferences for Industry Professionals in 2022

Social Tables

Many hospitality conferences and conventions were virtual or hybrid events , while others were forced to cancel altogether. Exchanges focus around meeting face-to-face with a wide array of vendors, buyers, and mountain tourism suppliers from around the world. MTS is broken down into two main components: The Exchanges and the Forum.

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The Future of Travel: Trends and Predictions in the Hospitality Industry

Hotel Speak

Be it that your company offers the cheapest weekly rate hotels or large-scale exclusive operations, these changes are not random; they are reflective of larger global trends and shifts in consumer behavior, technology, and sustainability. It’s an all-encompassing approach to a more responsible and sustainable travel experience.

Travel 98