Preno

JUNE 24, 2025

Emile Gourieux from STR addressed economic volatility and shifting consumer behaviour. Governors and mayors from both sides of the border are working hard to maintain co-operation,” she said. Ihsain Chahim from BDC noted a key shift: “We’re seeing 40 per cent of Canadians cancel plans to travel to the U.S. this summer.

Consumer

Hospitality Tech

JULY 31, 2025

According to the firm’s 2025 Consumer Pulse survey, 50% of hotel loyalty members feel these programs no longer offer the value they once did—despite a continued desire for personalization, flexibility, and meaningful perks. Houston -based Shipley operates more than 375 locations across 14 states.

Hotels

Hospitality Tech

JUNE 9, 2025

announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.

Operations

Hospitality Tech

JUNE 5, 2025

AI will make hotel operations more efficient by removing the friction of traditional workflows. 6/5/2025 One Bad Click Could Cost You the Booking Conviva’s 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries.

Consumer

Xotels

AUGUST 6, 2025

However, with trends ever evolving and Covid-19 impacting booking behaviour, it is important to take factors such as booking windows, cancellations trends, increasing room rates, and inflation into account. Hotels in vacation markets for many have been influenced (indoctrinated) by tour operators on how to manage their property.

Revenue

Little Hotelier

JULY 15, 2025

As you might expect, rate parity is highly beneficial to online travel agents (OTAs) that have access to a vast number of travellers and charge commission rates to property owners/operators. This puts tremendous pressure on small hotels to constantly monitor OTA rates and match their prices, which can be time-consuming.

OTA

Hospitality Today

JUNE 29, 2025

Industry rebellion: Hotel owners are petitioning to suspend the ordinance and threatening to cancel service offerings, renovations, and room allocations for the Olympics. Key takeaways Historic wage hike: L.A. will gradually raise hotel worker wages from $20.32 to $30/hour by 2028, affecting hotels with 60+ rooms. Economic concerns: L.A.

Cancellation

Hospitality Today

JULY 3, 2025

Advice: Booking directly can lead to better upgrades, room selection, and smoother customer service for cancellations or problems. Question brand consistency: Many chain hotels operate as franchises that vary widely in quality. Book directly with the hotel: Often, third-party sites (Expedia, Booking.com, etc.) weve got you covered.

Cancellation

Little Hotelier

AUGUST 3, 2025

We spoke with Frank Catchpole , owner and general manager , about how the property has transformed its operations and relied on Little Hotelier’s platform for 9+ years. This fragmented approach not only consumed valuable time but also caused the potential for errors and missed bookings.

Motels

SiteMinder

JUNE 22, 2025

Consumer uncertainty triggered by trade tensions – compounded by a global rise in costs of living, political tensions and stricter travel advisories – may be weighing slightly on hotel demand at the moment. Much of this is being buoyed by a continuation of consumer prioritisation of travel.” “You just saw a kind of trickle down.

Revenue

Hospitality Tech

JUNE 5, 2025

A year ago, Accenture’s Consumer Pulse Survey found that travelers felt booking a hotel was harder than buying a car and that choosing a flight was almost as hard as choosing a mortgage. As a result, 73% walked away from a hotel or flight booking entirely.

Travel

Hospitality Tech

JUNE 5, 2025

We’ll continue to collaborate with our customers to understand their needs for success and deliver the technology to make that possible.” Enseo has always placed emphasis on improving and simplifying operations while enhancing user experiences. These issues are not just operational annoyances; they have measurable business impact.

Consumer

Hospitality Today

JUNE 24, 2025

Hospitality.today™ Topics Subscribe Topics › Travel › Market Data America hits the brakes on travel Lagging bookings, shrinking budgets, and last-minute plans reveal growing consumer caution — and potential trouble ahead for the U.S. The downturn suggests consumer resilience may be weakening after years of strong post-pandemic demand.

Travel

Little Hotelier

JULY 2, 2025

Hotel compliance is a framework followed by hotels to ensure that they meet all legal, safety and operational standards required by relevant authorities and industry bodies. Pricing compliance delivers important consumer protections. Missing permits or licences: Operating without required health, safety or business certifications.

Hotels

SiteMinder

MAY 26, 2025

Hotel laws are the rules and regulations that hotel operators and staff must follow to ensure legal compliance, protect guests’ rights and maintain safety and service standards. Hotel laws in Texas Texas hotel laws prioritise property rights, public safety and consumer transparency. What are hotel laws?

Hotels

Hospitality Tech

JUNE 9, 2025

Streamlines operations via self-onboarding Being listed in the OpenTable Integrations Marketplace allows hotel tech teams to activate the functionality quickly, reducing the time and cost of deployment. Her focus will center on increasing AUV for existing operators while strategically expanding the brands presence into new communities.

Consumer

Hospitality Tech

JUNE 23, 2025

The report highlights a widening gap between technological potential and operational readiness. Commercial strategies vary by scale: Independent hotels are expanding teams and actively testing new technologies, while larger chains are focusing on system consolidation and operational streamlining.

Travel

Hospitality Tech

JUNE 23, 2025

With a small team, it is time-consuming to monitor multiple partners – this leads to failures and problems. The report highlights a widening gap between technological potential and operational readiness. At least with one provider, we know who to call, there is someone to help, and we can collaborate on developments.

Operations

Hospitality Tech

JUNE 10, 2025

Intelligent assistants use machine learning and generative AI to eliminate time-consuming manual tasks, from writing job descriptions to building optimized shift schedules, built to meet the unique needs of every hourly team. Hiring Assistant is currently in free beta and available to all customers through September 5.

Hiring

Hospitality Tech

JUNE 23, 2025

The Board of Directors extends its sincere gratitude to David for his significant contributions in advancing Duetto’s culture, operational performance, and long-term strategic vision. The report highlights a widening gap between technological potential and operational readiness. 6/23/2025 Hospitable Helps US Hosts Recover $1.2M

Scale

Xotels

JULY 8, 2025

Basically, how will consumers answer this question ‘Why my hotel?’ What will your payment and cancellation policies be? Operations Plan How will you run your hotel? Hotels 101: The Basics of Business Planning We have put together a hotel business plan template to help you on your way. What technology will you need?

Business

Hospitality Today

JULY 20, 2025

Rapid growth and scale : Scams are fueled by rising card data breaches, mobile booking apps, and self check-in tools, making it easier to operate undetected. Strong ‘customer service’ : Fraud operators rebook trips or offer alternatives if a fraudulent payment is blocked—aiming to maintain a good underground reputation.

Travel

Hospitality Tech

JUNE 23, 2025

Designed for operational excellence and rapid deployment, the Appetronix kitchen integrates robotics, AI, and advanced systems engineering to consistently produce high-quality meals in high-traffic, labor-constrained environments. The report highlights a widening gap between technological potential and operational readiness.

Scale

Hospitality Today

JULY 17, 2025

The new “agent” can autonomously browse the web, access computer files, and operate software like calendars, spreadsheets, and slide decks—all at the user’s request. Key takeaways AI that acts, not just chats: The new ChatGPT agent marks a significant evolution in consumer AI. weve got you covered.

Shopping

Hospitality Today

JULY 2, 2025

For example, payment may be required before a free cancellation deadline. Cancellation & payment failure: If payment isn’t completed by the due date, Airbnb cancels the booking. Hosts still receive payouts based on their cancellation policies. weve got you covered.

Cancellation

Hospitality Today

JUNE 24, 2025

While safety remains paramount, the mounting complexity is straining pilots, raising operational costs, and challenging long-standing protocols. hours longer, with operating costs rising 19–39% and CO₂ emissions up 18–40%. London–Beijing). Some Europe–Asia routes now take 3.5 weve got you covered.

Cancellation

Inn Quest

APRIL 3, 2023

As the hospitality industry evolves after the pandemic, it’s more important than ever for hotels to streamline their day-to-day operations to improve efficiency, enhance the guest experience, and increase revenue. Here are some ways to streamline operational tasks for your hotel.

Operations

Hotel Business

SEPTEMBER 3, 2024

It was also reported that Delta Airlines canceled more than 4,800 flights since the outage happened. This triggered a domino effect, impacting hotel bookings as stranded travelers frantically rebooked flights and adjusted itineraries, leading to a surge in last-minute cancellations and requests to modify their stay.

Cancellation

Social Tables

DECEMBER 6, 2016

Does the rental include an operator? Obviously, this question only applies to certain types of equipment that require an experienced operator. But, if an operator is required, be sure to find out if the vendor can provide one, and how much it will add to the cost of the rental. What is your early cancellation policy?

Events

Inn Quest

OCTOBER 17, 2023

Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled. However, when guests don’t cancel as expected, it can lead to overbooking. Operational Challenges: Managing overbookings requires staff time and resources.

Overbooking

Cloudbeds

APRIL 24, 2023

The world is going digital, making it easier for consumers to book travel and make payments. At the same time, however, it has increased the exposure of lodging operators to a growing problem: credit card fraud. To combat fraud and protect their business, lodging operators must take proactive measures to safeguard credit card data.

Hotels

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations

Hotel Speak

MAY 25, 2023

Over the past years, we’ve seen dramatic shifts in the way the hospitality industry operates. Be it that your company offers the cheapest weekly rate hotels or large-scale exclusive operations, these changes are not random; they are reflective of larger global trends and shifts in consumer behavior, technology, and sustainability.

Travel

Cloudbeds

APRIL 24, 2023

The world is going digital, making it easier for consumers to book travel and make payments. At the same time, however, it has increased the exposure of lodging operators to a growing problem: credit card fraud. To combat fraud and protect their business, lodging operators must take proactive measures to safeguard credit card data.

Hotels

Cloudbeds

FEBRUARY 28, 2024

We’ll also show you how to harness this powerful technology to capture more reservations, streamline booking processes, save time and costs, and increase guest satisfaction – whether you operate a hotel, hostel, motel, B&B, or vacation rental company. What is a hotel reservation system? Reassure travelers and protect your bottom line.

Revenue Management

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations

Hotel Management

MAY 22, 2024

The number one thing that we hear from hotels, particularly in a post-Covid environment, is that cost of operating a hotel has gone up, therefore, there’s pressure on the bottom line. The cost of operating a hotel has gone up and that has resulted in hotels putting up prices. Number two is the cost of talent has gone up.

Travel