This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Flexible Cancellation Policies : In an unpredictable world, flexibility matters. Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. It’s not just a booking engine; it’s a direct revenue driver. If it takes more than a few clicks, you’re losing them.
Bidding platforms give you a quiet back door to move those vacant rooms, protecting the rates guests see on OTAs while topping up revenue that would otherwise slip away. Keep rooms selling year-round When a conference cancels or a storm rolls in, you need a fast outlet for distressed inventory.
Our expert team have put together 6 steps to build a successful corporate relationship and how you can include corporate travel in your strategic sales and revenue strategies. Prepare competitive corporate rates, fast check-in options, early breakfast hours, and flexible cancellation terms.
In a hotel setting, AI agents typically: Respond instantly to FAQs like check-in times, amenities, or cancellation policies. How Do AI Assistants Boost Direct Bookings and Revenue? AI agents are powerful revenue enablers and can enhance direct bookings because they operate 24/7, engage website visitors, and take over non-sales tasks.
Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. Revenue Maximization: Implement dynamic pricing strategies to capitalize on high-demand periods. families, business travelers)?
We certainly felt the impact, especially going into March,” says Christopher Ellison, Vice President of Revenue at Brittain Resorts and Hotels, a full-service hospitality management company based in the Southeast region. You just saw a kind of trickle down. Recent data on global tourism arrivals align with this trend. Is it a better view?”
Tools like smart dashboards and AI-powered messaging flows aren’t just simplifying operations—they’re increasing revenue and guest satisfaction by acting on real-time insights. Its purpose is not only to report what happened, but to reveal trends, inefficiencies, and revenue opportunities that would be difficult to detect manually.
Tools like smart dashboards and AI-powered messaging flows aren’t just simplifying operations—they’re increasing revenue and guest satisfaction by acting on real-time insights. Its purpose is not only to report what happened, but to reveal trends, inefficiencies, and revenue opportunities that would be difficult to detect manually.
RaccoonRev Plus is engineered to bridge the gap between basic rule-based pricing and the full complexity of traditional Revenue Management Systems (RMS). âThe idea of a ârevenue co-pilotâ is simple: youre still in control, but youâre no longer flying solo. âRevenue management is just the beginning.
A slow response isn’t just poor form—it’s a business leak, dripping revenue and eroding brand perception, one missed message at a time. How to Fix It Before You’re Cancelled (Quietly) You don’t need to build an in-house tech team or hire a Gen Z whisperer. It’s part of your revenue engine. The Misread: It’s Not Disinterest.
Asksuites AI Reservation Agent: Real Impact at Scale With over 5,000 hotels worldwide, Asksuites AI Reservation Agent is helping hotels open more conversations and close more reservations. Real-Time communication that potentializes revenue growth Travelers demand immediate, accurate answers. AI is helping them do exactly that.
The average hotel manages hundreds of revenue and cost items. Key changes include specific guidance on package revenue segmentation and new revenue categories specific to the all-inclusive market. For example, a PMS might classify early check-in fees, late check-outs, or cancellation charges as “room revenue.”
This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). Experience the next generation of hospitality technology â only at Booth #3400, HITEC 2025.
Ensure your hotel's legal compliance with SiteMinder SiteMinder keeps your guests' data, your revenue, and your reputation safe through highly secure payment systems. Accessibility, fire safety and clear guest pricing are all closely monitored, and hotels must display their lodging license publicly at the property.
6/5/2025 One Bad Click Could Cost You the Booking Convivaâs 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.
6/5/2025 One Bad Click Could Cost You the Booking Convivaâs 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.
This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). Experience the next generation of hospitality technology â only at Booth #3400, HITEC 2025.
million in direct booking revenue so far this year â not through aggressive marketing or deep discounts, but by simply following up with guests who almost booked 1. In its first week, the tool reclaimed over $36,000 in lost revenue. million in reclaimed revenue. million in revenue through their own websites.
This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). Experience the next generation of hospitality technology â only at Booth #3400, HITEC 2025.
This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). Experience the next generation of hospitality technology â only at Booth #3400, HITEC 2025.
6/5/2025 One Bad Click Could Cost You the Booking Convivaâs 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.
government actions including tariffs, cross-border policies and entry restrictions, global business travel professionals are newly navigating a complex and uncertain landscape regarding the potential impact on business travel volume, spending and revenue for 2025. 10% are planning or considering cancelling employee attendance at U.S.
million in direct booking revenue so far this year â not through aggressive marketing or deep discounts, but by simply following up with guests who almost booked 1. In its first week, the tool reclaimed over $36,000 in lost revenue. million in reclaimed revenue. million in revenue through their own websites.
His experience, leadership, and deep understanding of our space make him the ideal choice to guide the company into its next chapter.â âI am honored to serve as the next CEO of this exceptional company and work with our talented teams globally to deliver differentiated revenue management solutions to the hospitality industry,â said Zoghlin.
6/5/2025 One Bad Click Could Cost You the Booking Convivaâs 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.
Um, so the attendee survey feedback from the prior conference goes out literally the day, uh, the conference closes. Um, our inception story was born out of Covid and was born out of, um, unfortunately having to cancel the conference in 2020. Um, one of the things that we value here at Hunter is the feedback that we get.
million in direct booking revenue so far this year â not through aggressive marketing or deep discounts, but by simply following up with guests who almost booked 1. In its first week, the tool reclaimed over $36,000 in lost revenue. million in reclaimed revenue. million in revenue through their own websites.
Like many other areas in travel and hospitality, revenue management has dramatically changed in the last two years. We spoke to leading revenue managers on what they think lies ahead. Revenue managers have had to up their ante on monitoring local trends and populace segments to get a better understanding of demand.
We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.
The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost. Why Should Hotels Have Clear Cancellation Policies?
What is hotel revenue management? Hotel revenue management is the strategic distribution and pricing tactics used to sell perishable room inventory to the right guests at the right time in order to boost revenue growth. What is the primary purpose of revenue management? Revenue management is essential for any hotel today.
Drip Feed feature allows you to strategically control inventory across OTAs to maximise revenue and booking conversions. What’s New: We have enhanced the Drip Feed functionality by incorporating the “Closed” option in the drop-down menu, it will be available at both the Base Rate and Channel Rate levels.
However, one of the biggest challenges hoteliers face is determining the right pricing strategies to maximize their revenue in the post-pandemic world. The question is, how can hoteliers implement effective pricing strategies to boost their revenue and stay ahead of the competition?
They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Why Do Hotel Overbookings Happen?
They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability. While hotel fees can be powerful secondary revenue generators or a useful tool to mitigate additional operational costs, there is an art to applying them effectively.
Closed captioning for main stage presentations: Real-time subtitles and captions will be available on-screen during main stage event and conference presentations. Over the past two years, Marriott has collaborated closely with The Neu Project to learn directly from the neurodivergent community.
Since the early days revenue management has been applied in hotels, there has been an intriguing ongoing discussion. I have been in hotel revenue management consulting since 2006, and it is a question that keeps coming back. As they both contribute to the total equation of revenue being generated in the hotel. Which is it?
Founded in 2014, the group quickly expanded to the four locations it holds today, which are all in close proximity to transport, entertainment, restaurants and bars. More revenue, less work, happier guests What if you could streamline your brand's operations, boost revenue, and enhance guest experience while also reducing your workload?
Since the early days revenue management has been applied in hotels, there has been an intriguing ongoing discussion. I have been in hotel revenue management consulting since 2006, and it is a question that keeps coming back. As they both contribute to the total equation of revenue being generated in the hotel. Occupancy or ADR?
For hoteliers who can adequately meet the needs of their guests and provide value for money, there’s plenty of revenue opportunities to be had throughout the European and American summers. While short term bookings are the norm during high season, overlooking midterm bookings could mean missing out on a significant revenue opportunity.
Some hoteliers love using this strategy to boost their revenue and protect their property from losing out due to last-minute cancellations. Many hotels do this deliberately to offset last-minute cancellations or no-shows and avoid losing revenue and occupancy. To avoid losing revenue. To achieve 100% occupancy.
Yield management is a pricing and revenue management strategy that is used to maximise business performance. It involves adjusting prices based on predicted demand and other external factors to maximise revenue or yield. Over time, these roles matured and transformed, giving birth to the modern-day revenue or reservations managers.
We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.
Prioritising your investments correctly will ensure your budget spend is contributing towards increased revenue and occupancy rates. The minute you close your guest’s door after showing them their room, you can almost guarantee they will be jumping on the bed to test it out. Income: Forecasted and other expected revenue.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content