Remove Cancellation Remove Closing Remove Consumer
article thumbnail

HAC Holds Annual Conference in Ottawa

Preno

Emile Gourieux from STR addressed economic volatility and shifting consumer behaviour. Ihsain Chahim from BDC noted a key shift: “We’re seeing 40 per cent of Canadians cancel plans to travel to the U.S. has fuelled more Canadians travelling domestically but also more international consumers also choosing to visit Canada.

article thumbnail

RoomRaccoon Introduces RaccoonRev Plus: AI-Powered Pricing To Make Independent Hotels More Profitable

Hospitality Tech

6/5/2025 One Bad Click Could Cost You the Booking Conviva’s 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

In times of uncertainty, hotels have a reason to lean in

SiteMinder

Consumer uncertainty triggered by trade tensions – compounded by a global rise in costs of living, political tensions and stricter travel advisories – may be weighing slightly on hotel demand at the moment. Much of this is being buoyed by a continuation of consumer prioritisation of travel.” “You just saw a kind of trickle down.

Revenue 59
article thumbnail

How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations

AskSuite

Pattern recognition: Machine learning algorithms can identify guest behavior trends (such as when and how guests are most likely to book or cancel) and recommend actions automatically—adjusting rates, triggering follow-up messages, or flagging leads for the sales team.

article thumbnail

How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations

AskSuite

Pattern recognition: Machine learning algorithms can identify guest behavior trends (such as when and how guests are most likely to book or cancel) and recommend actions automatically—adjusting rates, triggering follow-up messages, or flagging leads for the sales team.

article thumbnail

Gen AI Becoming Top Source For Travel Discovery

Hospitality Tech

A year ago, Accenture’s Consumer Pulse Survey found that travelers felt booking a hotel was harder than buying a car and that choosing a flight was almost as hard as choosing a mortgage. Further testing of hypotheses was conducted via AI-moderated interviews with 300 consumers across 12 countries between January 20 and February 4, 2025.

Travel 52
article thumbnail

Enseo Celebrates 25th Anniversary in 2025

Hospitality Tech

An original equipment manufacturer for the hospitality industry’s top hotels, consumer digital signage, and airline seatback video players, Enseo became a full-service hospitality integrator in 2013, delivering brand customization. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.