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The Impact of AI on Scaling Personalized Guest Experiences

Social Hospitality

In the hospitality industry, AI is changing how businesses cater to their guests, enabling smarter and more personalized interactions. Understanding AIs Role in Hospitality AI tools have become a valuable resource in hospitality, helping businesses deliver more personalized experiences to their guests.

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TPG Completes Acquisition of Sabre’s Hospitality Solutions Business Unit

Lodging

Mackintosh has previously scaled multiple SaaS companies. Hospitality Solutions also announced that it has appointed Teresa Mackintosh as chief executive officer.

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SevenRooms Partners with Curator Hotel & Resort Collection to Elevate Guest Experiences, Engagement and Loyalty

Hotel Speak

Curator members can now access SevenRooms at preferred pricing, ensuring that each property can leverage the cutting-edge technology to capture valuable guest data, drive repeat business through advanced marketing tools, and optimize their operations.

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Exclusive: new-look Pan Pacific Perth primed for corporate market growth

Hotel Management

Australias first and largest Pan Pacific hotel, Pan Pacific Perth, is reenergised to capture a growing leisure and corporate travel market with the completion of a large-scale renovation project and a new General Manager at the helm. That means that everything from A to Z will be under the microscope from the perspective of experience.

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Marketing Operations Efficiency: The Essential Checklist

Today, the discipline is increasingly interwoven with other vital go-to-market motions — including sales and customer support — and is responsible for all business elements associated with marketing, including the tech stack.

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Exclusive: Choice Hotels inks landmark deal with SSAW to drive China growth

Hotel Management

Headquartered in Hangzhou, Zhejiang Province, SSAW Hotels and Resorts is recognised as a leader in the upscale business hotel and resort segment in China, and a pioneer in sophisticated boutique hotel and lifestyle hotel sector. Zhu also highlighted the importance of the Chinese hotel market and the potential business opportunities it offers.

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91% Of Hoteliers Surveyed Say Budget Will Cause Soaring Costs

Hotel Speak

These increases not only push up prices but could potentially worsen the customer experience, leaving independent businesses struggling to survive after years of rising interest rates and the cost of living crisis. When asked what support they need from the government, 79 per cent of hoteliers called for a reduction in VAT on hospitality.

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16 Go-to-Market Plays for Your Entire Sales Funnel

Nurturing leads through your sales funnel is a daunting task for many business development teams, especially at the scale required to achieve lofty growth goals. But personalized prospecting is possible at scale with the right resources in place. At ZoomInfo, we’ve found that a rock-solid go-to-market playbook is key.