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Hotel revenuemanagement isn’t just about pricing rooms. Yet, time and again, we find that hotels, especially independent and boutique properties, are making avoidable hotel revenuemanagement mistakes that silently bleed revenue. Channel managers aren’t always synced. PMS data might be outdated.
The APAC RevenueManagement Summit returned to Melbourne this week under the fitting theme: Simply the Best. Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. The panel explored broader market trends, owner expectations, and revenuemanagement best practices.
For years, the gold standard guiding business strategies for hotels has relied heavily on historical data, analyzed a few times a year (at best), making it difficult to swiftly respond to changing market conditions. DI can also be more proactive and suggest upsells tailored to guest profiles and booking patterns.
Use revenue tech to your advantage Revenuemanagement systems (RMSs) have evolved to provide smarter segmentation and demand forecasting to tighten levels of granularity. For example, targeting people looking for a local getaway during shoulder seasons or offering special deals to business travelers for repeat bookings.
This is what hotel business intelligence software accomplishes. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. Understanding Hotel Business Intelligence Hotels create vast amounts of data. But how can you interpret all this information?
A hotel commercial strategy is a coordinated business approach that integrates sales, marketing, revenuemanagement and distribution efforts to maximise total hotel revenue. It aims to drive profitability and improve competitiveness in the market for a hotel business. What is a hotel commercial strategy?
Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out “ At Salto, we believe access to technology should be so convenient that guests actually enjoy using it,” said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. “ Receive daily leadership insights and stay ahead of the competition.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. âTogether, weâre bringing ancillary revenue into the digital core of hotel operations â where it belongs.
From making sure staff, guests, and smooth operations are all attended to, we can understand why revenuemanagement so frequently gets put on the back burners. So, let’s provide you with a list of revenuemanagement tools to simplify managing your hotel so much easier: What are RevenueManagement Tools?
Bakul Mandal, Director of RevenueManagement, is a sharp strategist with more than 20 years of experience in driving performance and dynamic pricing. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Receive daily leadership insights and stay ahead of the competition.
Hotel Business has compiled a roundup of some of them. LG debuts Pro:Centric+ LG Electronics has introduced Pro:Centric+, the next generation of its Pro:Centric hotel TV platform that turns in-room displays into powerful business tools. Plusgrade brings a new level of sophistication to upselling.
The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.
In this context, SABA Hospitality stands out as a leading provider of innovative technology that empowers hospitality businesses to achieve operational excellence and drive sustainable growth. Operational efficiency involves minimizing waste, maximizing productivity, and ensuring that every aspect of the business operates smoothly.
This makes it particularly relevant for businesses like hotels (but also restaurants, casinos, or airlines), which often face high rent expenses. Business intelligence software To improve EBITDAR, teams can use business intelligence software to collaborate, identify opportunities to reduce costs, and find ways to increase revenue.
In addition to seamless integration for real-time updates, the STAAH multi-property SwiftBook with its advanced revenue optimisation features and detailed analytics has ensured the group is making smarter choices at both individual property and group level. The booking engine was customised to fit Chokhi Dhani’s brand needs.
Social Connect: Enables AI-powered guest engagement across popular social platforms including Facebook, Instagram, Messenger, and WhatsApp Business. Managed through a single unified inbox, hotels can streamline communications, ensure a consistent brand voice, and gain insights into guest sentiment and trends.
An advanced channel manager, STAAH integrates with a number of PMS providers, making it a popular choice for many hoteliers. 7) Drive More Revenue with Upsell Tools Why stop at the room? An integrated upsell strategy not only increases revenue per guest but also enhances their stay.
Centrally located in the Omani capital’s Al Mouj Muscat neighbourhood, a vibrant waterfront development known for its luxury residences, yacht marina, championship golf course, and high-end retail offerings, the new resort will cater to both leisure and business travellers.
In this context, SABA Hospitality stands out as a leading provider of innovative technology that empowers hospitality businesses to achieve operational excellence and drive sustainable growth. Operational efficiency involves minimizing waste, maximizing productivity, and ensuring that every aspect of the business operates smoothly.
This issue is compounded by siloed teams: marketing has its own budget, and revenuemanagers typically control OTAs, leading to a lack of collaboration. You can also dedicate a portion of revenue from upsells and cross-sells to customers who booked directly, channeling it back into the marketing budget.
The company publishes a verifiable Danish business address and phone number, responds publicly to every negative post, and processes payments through secure gateways that include card-scheme charge-back protection. Next, feed Tryp.com booking data into your revenue-management system. Tryp.com has a 4.7
He will also play an intricate part in the development side for overall successes, representing Corporate, Owner’s, Sales, Operations, RevenueManagement and F&B at respective properties. Degree in Business and a M.B.A. in BusinessManagement. graduating with a B.S.
After an early focus on legal studies, she complemented her education with advanced studies in Food & Beverage and Hospitality Management at LUISS University and Cornell University—two institutions at the forefront of business and hospitality education. Receive daily leadership insights and stay ahead of the competition.
While occupancy is still a core metric, relying on it too heavily can leave your property managementbusiness vulnerable to seasonal swings, economic uncertainty, and a volatile demand environment. Ancillary revenue to the rescue! A saturated market calls for a creative approach to how you do business.
– CTA: [Book Your Midsummer Getaway] Why we love this: It leverages the nature-rich traditions of Midsummer while offering experiences perfect for upselling. Celebrate like a local – surrounded by nature, food, and fresh air. Ideal for countryside hotels or retreats near lakes, forests, or coastal areas.
6/30/2025 Duetto Introduces RMS for Limited-Service Hotels Duetto introduces GameTime, a streamlined revenuemanagement system (RMS) designed specifically for select-service and limited-service hotel brands. By combining ordering and marketing technologies, weâre helping restaurants deliver more relevant service and communication."
Social Connect: Enables AI-powered guest engagement across popular social platforms including Facebook, Instagram, Messenger, and WhatsApp Business. Managed through a single unified inbox, hotels can streamline communications, ensure a consistent brand voice, and gain insights into guest sentiment and trends.
It is an exciting project which leverages our ‘Buy, Build, Operate’ business model and expertise as well as our multi-brand and multi-market segment strategy. We look forward to bringing Radisson RED to central London, following our recent Radisson RED openings in Berlin and Belgrade.”
Data-driven decisions: The integration will enable hoteliers to make more informed decisions regarding operations, marketing, and revenuemanagement through real-time performance insights. Enhanced market insights: Hoteliers can harness STRâs robust benchmarking data to better understand market trends.
Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business. Dynamic Pricing and RevenueManagement AI tools are revolutionizing how hotels set room rates.
Some of the most impactful integrations include: Booking engines PMSs CRMs Communication channels Upselling tools With these integrations in place, every traveler interactionwhether it’s an inquiry, booking, update, or follow-up is automatically synchronized across systems. How does hotel integration benefit operational efficiency?
These models often lack the context and transparency revenuemanagers need to understand pricing decisions. Custom Connectivity for Every Tier The RUCKUS hospitality solutions work together seamlessly, allowing businesses to pick and choose the right combination for their specific needs. waking hours in the hotel room.
These hotels will cater to a wide range of guests — from public sector and energy professionals to beachgoers and urban travelers — offering smart, well-located accommodations suitable for both business and leisure travel.
Custom Connectivity for Every Tier The RUCKUS hospitality solutions work together seamlessly, allowing businesses to pick and choose the right combination for their specific needs. MJH is aligning its tech strategy and business ambition to build a better foundation for the future.
– CTA: [Book Your Midsummer Getaway] Why we love this: It leverages the nature-rich traditions of Midsummer while offering experiences perfect for upselling. Celebrate like a local – surrounded by nature, food, and fresh air. Ideal for countryside hotels or retreats near lakes, forests, or coastal areas.
Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out âAt Salto, we believe access to technology should be so convenient that guests actually enjoy using it,â said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. Together, we guarantee a true 5-star experience."
Raymond holds a bachelor’s degree in engineering from the State University of New York and a master’s in business administration from the New York Institute of Technology.
Lybra Assistant is ideal for all properties with more than 20 rooms, from independent hotels and branded groups, and those offering both leisure and business segments. During my time partnering with Chris, heâs demonstrated deep knowledge of our business, strong values and a clear commitment to our growth.
HotelKey’s solution provides hotel owners and operators with turnkey property management, according to the company. It also allows their teams to prioritize guest engagement, upsell opportunities, stay enhancements and simplify the IHG One Rewards enrollment process.
Custom Connectivity for Every Tier The RUCKUS hospitality solutions work together seamlessly, allowing businesses to pick and choose the right combination for their specific needs. MJH is aligning its tech strategy and business ambition to build a better foundation for the future. Agilysys Book with S.P.E.N.D.
With GameTime, busy teams can act faster, optimize smarter, and grow sustainably â without the complexity of legacy RMS platforms. âWhat truly makes Gametime stand out is its ability to meet the specific needs of limited-service hotels while aligning seamlessly with our overall revenuemanagement strategy.
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