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With all the changes impacting hoteliers so quickly—the need for hotels to do more with less, continuing pressures on margins, the rapid rise of AI—it’s time for new paradigm in revenue management, one rooted in scientific rigor, data integration and interdisciplinary collaboration. Amid the challenges, innovation remains a central theme.
RevenYou , led by CEO and Founder Tamie Matthews , has a knack for turning around the fortunes of hotel businesses, even under the most dire circumstances. Tamie brings a wealth of hospitality experience and a robust skillset that enables hoteliers to better analyse revenue performance, improve yieldmanagement, and optimise hotel management.
And when managed properly, it can drive direct bookings, reduce reliance on high-commission channels, and increase your overall profitability. Think of it as one piece of a broader digital strategy; one that works best when integrated with your booking engine, pricing tools, and property management system.
So, Im calling the mistakes out Here are 5 brutal revenue management mistakes I see hotels make all the time as a CEO of a revenue management consulting firm. Too much focus on only Occupancy or your average room rate, will erode your business. Haphazard pricing is also a common downfall for managers.
A recent study by Agilysys, a leading global provider of hospitality software solutions and services, has revealed a surprising trend in the APAC hospitality industry: high guest satisfaction doesn’t necessarily translate into repeat business. To delve deeper into this issue, we spoke with Tony Marshall, VP Managing Director APAC at Agilysys.
Let’s be honestrunning a hotel while managing its revenue at the same time is a balancing act. From making sure staff, guests, and smooth operations are all attended to, we can understand why revenue management so frequently gets put on the back burners. What Are Revenue Management Tools? Thats where outsourcing comes in.
What is YieldManagement? Yieldmanagement is a pricing and revenue management strategy that is used to maximise business performance. It involves adjusting prices based on predicted demand and other external factors to maximise revenue or yield. A similar principle can apply to distribution.
Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yieldmanagement in hotels, particularly in hotel revenue management. Furthermore, we will provide examples of successful yieldmanagement strategies and offer tips on how to implement them in your hotel.
ARMA and Allara Learning Launch New Revenue and YieldManagement Fundamentals Course. The Australian Revenue Management Association (ARMA), in collaboration with Allara Learning, is thrilled to announce the launch of a brand new, nationally accredited course in Revenue and YieldManagement Fundamentals.
The company will become involved in the design of a new AI training course for ARMA members which has been proposed for ARMA’s 2024 curriculum to take advantage of the enormous groundswell of interest in AI and how it can benefit all types of businesses in the hospitality sector and beyond.
Sydney, Australia – Prominent New Zealand hospitality management company, Capstone Hotel Management (Capstone), is today celebrating 10 years of growth with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels.
Besral Sitorus, Cluster Revenue Manager of the hotel, expressed his satisfaction after relying on SiteMinder: “SiteMinder has a LOT of connections, which makes it easier for us to connect with valuable channels. The team was struggling to widen visibility via online channels with their previous technology solution.
With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. Particularly in recent years, when hotels have at times been forced to confront a reality without cash flow, revenue management has been thrust to the forefront of every hotelier’s mind.
We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.
In the dynamic world of hospitality, the UK market stands out as a beacon of innovation and adaptation, particularly in the realm of hotel revenue management. This article explores the top trends in hotel revenue management, yieldmanagement, and revenue management in the UK, offering insights and strategies for hotel professionals.
For growing hospitality businesses, a channel manager is a fundamental part of successful revenue management and distribution strategy. In this guide for hospitality professionals, you’ll learn all about Channel Managers, from how they work to what makes great software for your business specifically.
XOTELS – Revenue Management eBook In the first chapter of this eBook, we will go over the definition of what is revenue management in the hotel and hospitality industry. Everything will be explained from the fundamentals of revenue management to more advanced practices and strategies.
In the fiercely competitive hospitality industry, the essence of successful resort revenue management lies in data-driven decision-making. Resort revenue management has become an indispensable tool for businesses, fostering strategies that maximize yield and build strong customer relationships.
It relies on data-driven planning and continuous performance measurement to achieve business objectives. Unsurprisingly, 97 percent of today’s consumers report learning about local businesses online. Your first order of business should be setting up your website if you haven’t already. How do you elevate your rank?
.” Increasing online bookings with a channel manager When discussing the challenges of market and selling rooms online in the past, Silavadee Pool Spa Resort had to manually manage room availability, rate adjustments, and limited online sales channels. The hotel also has the flexibility to configure settings as desired.
We’re going to get down and dirty with the real-world strategies that we have actually seen working as a r evenue management consulting company. What is YieldManagement, Really? In a nutshell, yieldmanagement means adjusting your room rates in real-time based on demand , seasonality, events, and even the day of the week.
We’re going to get down and dirty with the real-world strategies that we have actually seen working as a r evenue management consulting company. What is YieldManagement, Really? In a nutshell, yieldmanagement means adjusting your room rates in real-time based on demand , seasonality, events, and even the day of the week.
Whether you are new to the industry or catching up with the fast evolution, this blog will introduce you to the responsibilities of revenue managers and how they can succeed in 2022. What is a revenue manager? A revenue manager is responsible for pricing hotel inventory (rooms) to maximise profit. Table of contents. Experience.
Were going to get down and dirty with the real-world strategies that we have actually seen working as a revenue management consulting company. What is YieldManagement, Really? In a nutshell, yieldmanagement means adjusting your room rates in real-time based on demand , seasonality, events, and even the day of the week.
The all-too-common assumption among many hoteliers is that limited-service hotels don’t benefit from revenue management technology and practices when compared to full-service and resort hotels. Part of the problem, from the operators’ perspective, is the viability of revenue management technology today versus even a few years ago.
For hotel owners and operators, particularly those managing a growing portfolio, the construction process also includes mapping out how the new property will meet market demand, deliver a memorable guest experience, and fit into broader business objectives. And when things go wrong, the fallout can be expensive and time-consuming.
HotelRunner, the leading hospitality and travel technologies platform, has launched HotelRunner Elite, an exclusive service designed to add exponential value to independent and chain hotels, helping them overcome the challenges of strategic positioning and yieldmanagement.
Whether you manage a boutique inn or a luxury resort, these innovations will redefine hospitality. 12 Essential Tech Tools for Forward-Thinking Hotels Property Management Systems (PMS) Cloud-based solutions to streamline operations Accessibility : Control your property from any location, at any time. One click to manage everything!
Hotel training is a custom program designed to give a hotel team the knowledge and skills they need to operate and grow a hotel business. Hotels are uniquely diverse businesses that demand a wide range of skills. This makes training in hotel industry businesses absolutely key to your success.
Finally, the company is debuting the My Place Business Suite, a flexible option for the individual business traveler or small family. Across revenue management, sales, marketing and loyalty, there’s a lot of excitement about this new opportunity,” he said. My Place’s foundational three-story, 64-unit box is also still available.
Foremost among these challenges was the absence of an integrated booking system and hotel management system. This not only made day-to-day operations more complex and time-consuming but also limited the resort’s ability to scale its business effectively.
a provider of spa management SaaS software. Book4Time manages guest experiences at spas, international hotels, resorts, casinos, golf and private member clubs in more than 100 countries. Hospitality properties use Book4Time’s appointment booking, contactless guest intake, revenue and yieldmanagement and other capabilities.
The owner and manager of this boutique hotel in Saratoga Springs, New York, responded to this challenge with an innovative compensation approach: dynamic pay. Inspired by yieldmanagement principles, this strategy has proven to be a game-changer for staffing issues.
Whether online or offline, behind every effortless booking experience is a fast, reliable, and fully integrated hospitality management system. A hotel reservation system is software used in the hotel industry to manage room inventory, rates, and bookings. How do hotel reservation systems work? Increase efficiency.
As a leader in revenue management consulting , we’re always at the forefront of what is happening in the hotel industry ─ and keeping a close eye on how revenue management trends keep evolving. While questions like “What are the top trends in revenue management for 2024?”
As a leader in revenue management consulting , we’re always at the forefront of what is happening in the hotel industry ─ and keeping a close eye on how revenue management trends keep evolving. While questions like “What are the top trends in revenue management for 2024?”
Since the early days revenue management has been applied in hotels, there has been an intriguing ongoing discussion. What drives more value to the business, ADR, average daily rate, or occupancy? I have been in hotel revenue management consulting since 2006, and it is a question that keeps coming back. Occupancy or ADR?
We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.
In this article, we will discuss what variable costs are, how they are calculated, and how they can be managed to increase profitability. Ultimately, tracking variable costs is an important aspect of managing a hotel’s finances and ensuring profitability. One way to manage variable costs is through cost control measures.
Dynamic pricing, or yieldmanagement, involves adjusting room rates in real-time based on supply and demand, with the ultimate goal being to increase the Revenue Per Available Room ( RevPAR ). Channel Management Software will help manage room inventory across multiple online travel agencies (OTAs) and booking platforms.
ThinkReservations styles itself as an all-in-one property management solution built to streamline hotel businesses. Between the ThinkReservations booking system, PMS and channel manager, this ecosystem of tools promises to save time and increase bookings. But is it the ideal solution for hotel businesses?
We will tell you how to build a distribution strategy, pick the right channels, manage your OTA business, boost direct bookings, handle reviews easily, and track your results. Using a mix of these channels helps hotels reach more customers, boost revenue, and manage room availability easily while competing in the market.
Le YieldManagement, une stratégie d’optimisation Trouver le juste équilibre entre un produit qualitatif et un prix attractif est essentiel. Le YieldManagement est une approche qui peut aider à optimiser les tarifs et la répartition des catégories de chambres pour atteindre vos objectifs financiers.
In simpler terms, businesses can use AI to gather and analyze a ton of data about specific customers, allowing them to customize their services and offerings to suit their needs and preferences. To learn about the benefits of yieldmanagement in the hotel industry, read this.
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