This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Yet hiring in hospitality remains one of the biggest ongoing challenges, whether you’re running a hotel or restaurant, managing a country club, or operating a winery. While some may view partnering with an external recruiter as an added expense, the return on investment (ROI) tells a very different story.
As a leader in revenue management consulting , were always at the forefront of what is happening in the hotel industry and keeping a close eye on how revenue management trends keep evolving. While questions like What are the top trends in revenue management for 2025? Want to read more about the basics of revenue management?
trillion in potential new sales revenue because they may be underinvesting in business travel, according to a new report exploring the return on investment (ROI) of corporate travel. Business Travel,” released by the Global Business Travel Association (GBTA), in partnership with the American Society of Travel Advisors (ASTA).
Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. Preparing Amenities for Increased Demand Leveraging Data Analytics for Peak Season Management 1. Also Read: Is Your Hotel Ready for the Peak Season?
Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information. However, investing in new technology isn’t always easy, and commonly, it’s difficult to show the ROI of data quality efforts. The digital age has brought about increased investment in data quality solutions.
For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity. Want to know more about real-time data and how it affects your business?
A unified customer profile allows hospitality businesses to understand who their guests really are, not just as a reservation number, but as a person with a history, preferences, and patterns. For decision-makers in hospitality, the ROI is clear: better customer satisfaction, higher retention, and a stronger brand reputation.
This continued growth underscores Dellisart’s expanding presence in the third-party management sector and its commitment to delivering tailored, performance-driven hospitality solutions for hotel owners nationwide. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Business travelers typically seek workspace-friendly rooms with fast Wi-Fi, while families require spacious accommodations with connecting rooms. Weekend getaway packages for couples, corporate rates for business travelers, and off-season discounts for retirees maximize booking potential.
If you arent marketing your business on social media, youre missing out on a huge opportunity to build your brands success. The Power of Data in Social Media Marketing Data analytics has revolutionized how businesses approach marketing, especially social media marketing. However, there are a few ways to go about this.
has launched its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. Energy management systems (EMS) are high-impact investments that deliver proven value and a measurable ROI. Nomadix Inc.
The first release in the commercial suite is the AI Report Generator, a tool that solves a common pain point for revenue managers: the time-consuming and manual process of extracting insights from multiple static reports to understand what’s driving business performance.
This issue is compounded by siloed teams: marketing has its own budget, and revenue managers typically control OTAs, leading to a lack of collaboration. Even if you doubled your investment in direct bookings, you would still achieve a better ROI. Performance-based partnerships with complementary businesses can be another avenue.
announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
While occupancy is still a core metric, relying on it too heavily can leave your property managementbusiness vulnerable to seasonal swings, economic uncertainty, and a volatile demand environment. Showing that home furnishings are tired or misaligned with guest expectations makes the business case more compelling. Talk to us.
The enhanced version of the âSkywayâ application provides hospitality, multifamily and senior living property managers with an easier way to monitor and maintain their propertyâs technology from a single portal, driving operational efficiency and improved guest experience.
Business Intelligence Agents: Forecasting with Real-Time and Historical Data Hotel forecasting has historically relied on manual reporting, static historical data, and siloed systems. AI-powered business intelligence agents now allow operators to synthesize data from the PMS, revenue management systems, and market sources in real time.
Custom Connectivity for Every Tier The RUCKUS hospitality solutions work together seamlessly, allowing businesses to pick and choose the right combination for their specific needs. The R370 solution enables secure, reliable and easy-to-manage wireless coverage in guest rooms, small lobbies and small dining areas to enhance guest satisfaction.
When paired with a strong digital marketing plan that is well thought out and executed, hotels have reported a 40% higher guest loyalty rate and increased ROI by 564%. Whether traveling for business or leisure, mobile marketing and communication can greatly improve bookings , reduce the stress of guests, and enhance guest experience.
MCR is a premier hotel management company and the 3rd largest hotel owner-operator in the United States. He will also play an intricate part in the development side for overall successes, representing Corporate, Owner’s, Sales, Operations, Revenue Management and F&B at respective properties. Degree in Business and a M.B.A.
These models often lack the context and transparency revenue managers need to understand pricing decisions. This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. âWhy This Rateâ puts an end to that and allows independent hoteliers to compete with larger hotel brands.
is managed and monitored from a unified inbox that provides powerful insights to boost conversions, increase website engagements , and streamline operations - saving time and cost. Social Connect: Enables AI-powered guest engagement across popular social platforms including Facebook, Instagram, Messenger, and WhatsApp Business.
Digital marketing in the hospitality business is becoming more guest-focused than ever. In 2025, smart AI tools will be essential for improving both hotel management and hospitality marketing. Offer exclusive discount codes or booking links that they can share with their audience to track ROI and drive direct bookings.
Table of Content Understanding the Changing Landscape of Hotel Marketing in 2025 Key Marketing Strategies for USA Hoteliers in 2025 Technologys Role in Hotel Marketing Building Loyalty and Repeat Business Sustainability and Ethical Marketing Measuring success and Adjusting Strategies How YCS Can Play a Vital Role in Your Hotel’s Success?
And we use all of that to inform us as to what are the trends and topics that are impacting that industry, or different segments or categories of businesses within a vertical. Business, corporate and MICE has really been popular part in more, in some markets more than others. So we’re focusing a lot on debt.
The system streamlines item retrieval and reduces loss, improving both service speed and resource management. All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations.
On this special episode of the Suite Spot, Managing Director at Green Key Global, Anick Levesque, shares insight on several new programs and initiatives that hoteliers can leverage to bolster their sustainability efforts across their portfolios to make a significant impact on the environment. Anick Levesque: Absolutely.
In today’s digital landscape, managing reviews is about more than just damage control, it’s a powerful tool for enhancing your online presence, building trust, and drawing guests to your hotel. Google My Business - Now, let’s talk about Google My Business (GMB).
This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. Joining PPDSâ ever growing SoC family, the Philips 135HDL6015IA is compatible with Philips Wave â the evolutionary cloud-based remote device management ecosystem â putting users fully in control of their display fleets, 24/7.
Marketing doesnt have to break the bank.With the right tools and strategies, small and medium-sized businesses can build strong brand awareness without blowing their budget. Social Media Scheduling and Management Tools Social media remains one of the most powerful and affordable ways to connect with your audience. Want inspiration?
The result is a more connected guest journey, greater conversion, and a strategic boost to profitability.â The partnership exemplifies a growing shift in the industry toward total revenue management and intelligent personalization. Infor will be showcasing their latest innovations at HITEC 2025 booth 2400.
Laport echoed the sentiment: Fantastic time to be in the business you just have to be careful and go after it. Rice emphasized the ROI potential in these regions, noting, They may not be sexy, but theyve made a lot of investors in Canada a lot of money. Looking ahead, all three leaders remain optimistic.
Guests can intuitively manage lighting, climate, and entertainment settings based on their preferences â all from their mobile device or in-room interface. Additional enhancements include advance deposit options by rate type, and improved tools for managing rates and resort fees.
In Booth #908 at the Indiana Convention Center, June 17 to 19, the audiovisual partners will show that with the right operational structure and support, in-house AV programs can deliver measurable ROI while strengthening guest loyalty. That structure is what generates ROI and loyalty. âOur platform gives them a playbook.
A hospitality marketing agency is a specialist service provider that creates and implements marketing strategies for hoteliers and other hospitality businesses. Faced with a mix of front desk, back office, guest experience, maintenance and management work, marketing your hotel inevitably falls down the priority list.
Lybra Assistant is ideal for all properties with more than 20 rooms, from independent hotels and branded groups, and those offering both leisure and business segments. During my time partnering with Chris, heâs demonstrated deep knowledge of our business, strong values and a clear commitment to our growth.
In this article, youll learn how AI is taking shape in the hospitality industry, how it benefits hotels with practical use cases, and how to implement it in your business. Real-World Use Cases: How Hotels Are Using AI Today AI isn’t just a theoretical advantagehotels are already seeing measurable ROI from practical applications.
It also centrally manages availability, rates, inventory, and content across multiple channels, including GDS and OTAs. BlackBrick Aparthotels sought comprehensive global representation with advanced technology to drive ROI and margin, preferring this over pure SaaS solutions or distribution resellers.
Why a POS System Is Essential in Today’s Hotel Landscape Running a hotel in 2024 involves much more than just managing rooms and housekeeping. A hotel POS system is a software solution that allows you to manage transactions made at various outlets within the hotel.
This is where the most successful property management companies (PMCs) are pulling ahead. Focus on portfolio-level ROI, not just top-line revenue It’s tempting to chase growth for its own sake—more listings, more channels, more exposure. Not by guessing better, but by knowing more. They’re early signals.
He will guide the companys vision and strategic direction as it executes its growth strategy, focused on solutions to meet the needs of its customers, building brand goodwill and improving hotel ROI by elevating and personalizing the guest experience. He joined Enseo from Magnitude Software, where he served as CFO.
Platform Consolidation: The group replaced multiple systemsâincluding its PMS, channel manager, CRM, and booking engineâwith eviivos single, centralized platform. 30% have no plans to partner with managed security service providers (MSSPs), despite evidence showing MSSPs reduce breach recovery time.
Your Tech Stack Isn’t Helping You—It’s Holding You Back Ask any GM or revenue leader what tools they use to run the business, and you’ll hear it: CRMs. Channel managers. Set a Vendor ROI Review Cadence Quarterly is too slow. Metasearch dashboards. Reputation tools. Reporting platforms. A vendor for this. An agency for that.
Seamless Event Execution : Use intelligent tools, such as smart rooming lists and AI-generated event diagrams, to efficiently manage group business and bring plans to life with precision. Now, with Compass, WorldVue is expanding that vision with a unified platform that integrates with IoT ecosystems to enable personalized room control.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content