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Hotel revenuemanagement isn’t just about pricing rooms. Yet, time and again, we find that hotels, especially independent and boutique properties, are making avoidable hotel revenuemanagement mistakes that silently bleed revenue. The Cost Losing 20% on 60% of your bookings = 12% of total revenue lost to OTAs.
With all the changes impacting hoteliers so quickly—the need for hotels to do more with less, continuing pressures on margins, the rapid rise of AI—it’s time for new paradigm in revenuemanagement, one rooted in scientific rigor, data integration and interdisciplinary collaboration.
Outsourced revenuemanagement has become a strategic solution for independent and lifestyle hotels that want to grow profitably without building large in-house commercial teams. If you’re a hotelier evaluating your revenue strategy, this is your practical starting point. What Is Outsourced RevenueManagement?
Often considered a dull, technical aspect of occupancy metrics for large chains, hotel revenuemanagement has easily been written off as being just about numbers and pricing. In reality, it is a strategic, creative discipline that can unlock significant value across all types of hotels and operations.
In this eBook, we’ll run through real-world examples that show how RevOps teams can benefit from modern solutions for the access, management, and activation of their GTM data.
STAAH has revolutionized Black Rock Hotels’ online booking process by implementing advanced technology solutions that streamline inventory management and synchronize distribution channels. This move has not only helped optimize operational efficiency but also resulted in significant revenue growth for the hotel chain.
Your hotel’s reputation isn’t just part of your business — it’s the foundation of your success. In an industry where guests rely on reviews, social proof, and online buzz to choose where they stay, managing how your hotel is perceived can mean the difference between empty rooms and steady bookings.
RevenYou , led by CEO and Founder Tamie Matthews , has a knack for turning around the fortunes of hotel businesses, even under the most dire circumstances. Tamie brings a wealth of hospitality experience and a robust skillset that enables hoteliers to better analyse revenue performance, improve yield management, and optimise hotel management.
Managing 60+ alpine chalets was challenging until Chalets 1066 found a smarter way to streamline bookings with STAAH Nestled in the picturesque Alpine village of Les Gets, France, Chalets 1066 is a self-catered chalet and apartment rental business with a reputation for comfort, quality, and personalized service.
of companies achieved a score indicating maturity in data management practices in the space.". Those implementing a B2B sales and marketing intelligence solution reported that they have realized 35% more leads in their pipeline and 45% higher-quality leads leading to higher revenue and growth. Forrester found “only 1.2%
Accommodation Australia NSW General Manager Stacey McBride said the latest research found the associations 350 members from small regional motels and serviced apartments to large local and international hotels were punching well above their economic weight. billion in revenue last financial year and contributed $2.2
Craft Unique Guest Journeys Through Personalization One of the most visible applications of AI is leveraging personalization to drive revenue growth and foster loyalty. According to Hotelchamp , hotels that implement these types of personalization strategies have seen revenue increases of 10% to 30%. Tools like ChatGPT and Jasper.ai
The Group has also implemented best-in-class systems to maximise revenue across the hotels and continued to invest in operating systems, resulting in the delivery of system contribution of 53% (+5 pp vs. 2023), driven by Radisson Rewards growth. The app became the 5th most downloaded hospitality app in 2025.
For operators managing furnished apartments, aparthotels, or extended-stay inventory, this shift represents a significant revenue opportunity. What is the opportunity around extended-stay revenue? Even at lower nightly rates, the cumulative revenue per guest far exceeds short-term bookings.
In an industry where follow-ups make or break bookings and where client experience isnt just a buzzword but the whole business model, the tools you use matter. Thats where niche CRMs (Customer Relationship Management Systems) are stepping in and changing the game. Theyre costing you leads, time, and revenue. Manual workarounds.
Formerly Group General Manager of Operations at Heritage Hotel Management, Nicholson is an accomplished tourism executive with over 20 years of international experience across the hotel, airline, and cruise industries. I’ve been struck by the passion, calibre of leadership, and the depth of talent across the business.
We spoke with Rodolfo Romo , Online Hotel Manager , who leads the chain’s digital strategy. The business relied on traditional methods and expensive advertising that didn’t deliver results. Simpler processes, more revenue What if you could boost your hotel's efficiency and revenue while also reducing your workload?
Bezla’s proprietary, Provisionally Patented Hotel RevenueManagement Application provides our hotel owners with a competitive edge. Bezla’s hotel revenuemanagement experts undergo not only brand-specific training but also complete Bezla’s extensive training program.
Prior to entering Parliament in 2008, Louise was self-employed as a project management consultant. She also held directorships in a number of trusts and companies involved in property, tourism, management, and consulting. The Aotearoa General Managers’ Outlook will discuss expectations for 2025 and beyond.
The integration will enable hotel and pub groups using Profitroom to access ResDiary’s intuitive restaurant management system, all within a single platform. It helps fill tables during off-peak times, maximising restaurant occupancy and revenue.
To learn more about how the hotel has evolved and embraced technology, we spoke with Margarita Pérez , General Manager at Casa Salles. Connectivity and operational challenges required a smart solution Before implementing SiteMinder’s technology, Casa Salles faced several distribution management challenges.
The new program brings together the company’s comprehensive suite of business travel services under one unified program , offering personalized partnerships, competitive rates and streamlined booking solutions. “ Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity. But automation in hospitality isn’t just about speed.
Hotel Business has compiled a roundup of some of them. LG debuts Pro:Centric+ LG Electronics has introduced Pro:Centric+, the next generation of its Pro:Centric hotel TV platform that turns in-room displays into powerful business tools. At HITEC 2025 in Indianapolis, new products were showcased and new partnerships were formed.
What is sustainable business travel? Sustainable business travel is a hotel’s way of meeting corporate guests’ needs while actively cutting carbon emissions, preserving local resources, and supporting the communities that host those travellers. Global business-travel spending was forecast to reach US $1.48
Bezla’s proprietary, Provisionally Patented Hotel RevenueManagement Application provides our hotel owners with a competitive edge. Bezla’s hotel revenuemanagement experts undergo not only brand-specific training but also complete Bezla’s extensive training program.
HotelData.com’s inaugural report, the 2025–2026 Budget Planning Guide, provides critical insights into labor costs, revenue performance and profit margins to help hotel owners, operators and investors develop more accurate, data-driven budgets for the year ahead. Resorts: $123.60 Overall labor costs averaged +6.6% Budgeted: $123.89
A recent survey revealed that the global loyalty management market in travel is projected to reach $59.52 By offering what customers want at the right time, travel businesses can build out strong personas and genuinely loyal customers. This is a contributed piece to Hotel Business , authored by an industry professional.
40% increase in direct bookings for Cove Bay Hotel with STAAH’s powerful channel management and tools. But while the walls may be historic, the way the hotel manages bookings is anything but old-fashioned — thanks to STAAH. The STAAH Channel Manager provided the flexibility and real-time updates the team needed.
Hotel management challenged by seasonality in the mountains When Ana Sánchez joined Snö Hotels as RevenueManager over five years ago, she encountered an exciting challenge; helping to build a hotel chain from scratch that specialised in snow and mountain destinations – using the right technology from day one.
Duetto has launched GameTime, a streamlined revenuemanagement system (RMS) designed specifically for select-service and limited-service hotel brands. We understand that one size doesn’t fit all,” said Sabrina Jackson, VP, product management, Duetto.
Sophie Meng The five new leaders join General Manager Jeremy Colahan in laying the foundation for what is set to become a 130-strong team. 25hours Hotel The Olympia will encourage our team in nurturing the creative, entrepreneurial spirit that is so core to our brand,” said 25hours Hotel Olympia General Manager, Jeremy Colahan. “We
Hospitality.today⢠Topics Subscribe Topics ⺠Travel ⺠Business Travel Global business travel buyers retreat from U.S. Hotels brace for revenue declines as business meetings are canceled, moved Abroad, or taken online Jul 18, 2025 Growing concerns over recent U.S. Pullback from U.S.
Its inaugural report, the 2025–2026 Budget Planning Guide , delivers critical insights on labor costs, revenue performance, and profit margins to help hotel owners, operators, and investors build more accurate, data-driven budgets for the year ahead. Revenue Performance RevPAR underperformed budget expectations in H1 2025: Actual: $105.12
The beachside hotel is operated by franchisees, Chris and Olivia Taylor, who also operate First Light Mooloolaba on the Sunshine Coast, and previously managed Hervey Bay’s Oceans Resort and Spa, both positioned within the Ascend brand. It’s really about driving direct bookings. Choice makes that happen on a global scale,” Chris added.
billion “We continued to demonstrate the power of our resilient business model as we delivered strong bottom line results in the quarter, even with modestly negative top line performance given holiday and calendar shifts, reduced government spending, softer international inbound business and broader economic uncertainty,” said Christopher J.
The root cause of the risk of losing your revenuemanager is the crushing workload and immense stress they face daily. This is where a modern Hotel Business Intelligence (BI) tool doesn't just help—it gets your most valuable asset back on track.
Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out “ At Salto, we believe access to technology should be so convenient that guests actually enjoy using it,” said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. “ Receive daily leadership insights and stay ahead of the competition.
We spoke with Alejandro León Carvajal , Corporate Director of RevenueManagement and Online Distribution at oxoHotel, who shared how SiteMinder has helped the group improve their distribution and operational efficiency. It offered reliable support and connectivity that would allow them to significantly improve their online management.
We are now in a new era that demands greater sophistication, agility, and a fundamental shift in how we approach revenue, data, and talent. Over the next 12 months, success hinges on mastering three critical imperatives rather than merely optimizing RevPAR or managing departmental budgets in isolation.
This article explores the ever-shifting regulatory landscape while providing some helpful tips to maintain a compliant, but healthy business. State-Level Involvement Historically, STR regulations were primarily managed at the municipal level. These may include business licenses, zoning permits, or special STR permits.
Bezla’s proprietary, Provisionally Patented Hotel RevenueManagement Application provides our hotel owners with a competitive edge. Bezla’s hotel revenuemanagement experts undergo not only brand-specific training but also complete Bezla’s extensive training program.
. “While our previous research focused on property owners’ challenges, this report flips the script to understand what guests actually want from independent properties,” said Bobby Marhamat, CEO, TakeUp, an AI-powered revenuemanagement platform purpose-built for independent hospitality properties.
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