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Managing bookings across multiple channels has become a core part of running a successful hospitality business. From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. Choosing the best channel manager isn't just about convenience.
David Belón , General Manager of Casa Palacete 1822, discusses how the team has leveraged technology to deliver exceptional guest experiences whilst optimising their distribution strategy since becoming a SiteMinder customer. Our smart hotel platform helps you do exactly that.
RevenYou , led by CEO and Founder Tamie Matthews , has a knack for turning around the fortunes of hotel businesses, even under the most dire circumstances. Tamie brings a wealth of hospitality experience and a robust skillset that enables hoteliers to better analyse revenue performance, improve yield management, and optimise hotel management.
Here’s what to focus on: Cloud-Based Property Management Systems (PMS) : Implement a system to manage bookings, payments, and guest preferences effortlessly. Dynamic Pricing: Use revenue management tools to adjust pricing based on demand while offering competitive deals. Happy Hoteliering!
Newly refurbished New South Wales property simplified OTA management and grew direct bookings using STAAH’s powerful platform. With King, Twin, Family, and even Pet-Friendly rooms, it’s built to suit every kind of traveller — from road trippers and business guests to families and weekenders. After trialling both, the decision was easy.
From managing multiple tables in a busy restaurant to ensuring seamless check-ins at a hotel, the stakes are high, and mistakes can have significant consequences. This article will explore strategies for managing high-pressure situations in hospitality.
STAAH, a leading global hospi-tech solutions firm, has enabled the Amer Group of Hotels in Bhopal, India , to navigate its online bookings and room inventory more efficiently, eliminating inventory disparity and the need for manual management of online channels.
Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. Enter the channel manager. 1) PMS + channel manager = real-time peace of mind Your Property Management System (PMS) is your operational command centre.
With offerings tailored for both leisure and business travellers including well-appointed rooms, conference facilities, swimming pools and authentic culinary experiencesSentrim is more than a hotel group. As the demand for more channels grew, so did the complexity of managing it all. Its a gateway to memorable adventures across Kenya.
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Hotel management challenged by seasonality in the mountains When Ana Sánchez joined Snö Hotels as Revenue Manager over five years ago, she encountered an exciting challenge; helping to build a hotel chain from scratch that specialised in snow and mountain destinations – using the right technology from day one.
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Boosting OTA performance and efficiency, RatiLanna Riverside Spa Resort thrives with STAAH’s powerful channel management solution. But as their reputation grew, so did the complexity of managing bookings across multiple platforms. The old system just wasn’t efficient anymore.”
STAAH has revolutionized Black Rock Hotels’ online booking process by implementing advanced technology solutions that streamline inventory management and synchronize distribution channels. By integrating STAAH’s Channel Manager, Black Rock Hotels has effectively solved this problem.
This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between. Read also: Guide on Customer Retention in Hotel Industry Encourage Group Bookings: Offer discounts or packages for weddings, business events, or group travel bookings.
Fewer errors, faster updates, more bookings—Jasmine City Hotel from Thailand loves the power of STAAH’s channel manager Located in the bustling heart of Bangkok, Jasmine City Hotel is a favourite for business and leisure travellers alike. Real-time control meets seamless simplicity The STAAH Channel Manager checked every box.
The more you grow, the more challenges you encounter, from managing operations across multiple locations to maintaining consistent guest satisfaction. Managing operations across numerous properties and keeping track of each one was becoming more complex. Yet, you also know the hard truth: the road to expansion isnt easy.
A hospitality experience is a service encounter that guests have with a hospitality business like a hotel. The aim of that business is to make the guest feel welcomed, cared for and valued during their stay. As such, it can have a huge effect on the ongoing success of your hotel business. What does hospitality experience mean?
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We work with a variety of industry-leading booking engines, including but not limited to SynXis, and integrate seamlessly with major property management systems (PMS) and channel managers. CMS: WordPress and ACF for Flexible Content Management Hoteliers need the ability to update their websites without technical expertise.
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It’s a business decision. Guests usually enter their rooms from inside the building, and the atmosphere caters to both leisure and business travellers. Meanwhile, business travellers also have high expectations. SiteMinder, for example, helps hotels manage their rates and availability across multiple channels at once.
For hotel managers, that means a fresh stream of millennial and Gen Z guests who are motivated by price, flexibility and share-worthy experiences rather than traditional brand loyalty. Here is what sets the platform apart for hotel managers: Access to experience-driven travellers. Smooth rate and inventory management via SiteMinder.
A single missed or miscommunicated reservation can mean losing critical revenue, not to mention the brand damage that comes from frustrated guests who are caught up in an overbooking or a missed reservation. Little Hotelier frees up my time so I actually can grow my business.”
Cloudbeds has formed a strategic partnership with Sabre Corporation to deliver a deeper integration between Cloudbeds PMS and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless solution for managing distribution, reservations and property operations.
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The modern, community-oriented, Ariv Apartments in Zug, Cham, offer an option for expats and business travellers looking for flexible stays ranging from one night to three months. Optimised workflows and increased productivity Before using SiteMinder, managing multiple online booking channels was a major challenge for the Ariv team.
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Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out âAt Salto, we believe access to technology should be so convenient that guests actually enjoy using it,â said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. Not just in a single room, but across their entire portfolio.
By integrating RateGain’s industry-leading UNO Channel Manager with Cloudbeds’ robust property management system (PMS), hoteliers can manage rates, inventory, content and reservations across 400+ distribution channels with ease and accuracy. riding the Booking.com ranking reshuffle rodeo About us
Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out âAt Salto, we believe access to technology should be so convenient that guests actually enjoy using it,â said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. Not just in a single room, but across their entire portfolio.
This is especially true for young people and busy travelers who like easy and quick bookings. How Hotelogix Can Help Simplifying Multi-Channel Distribution Hotelogix is like a helpful computer program for hotels, an all-in-one cloud-based hotel management system. They can use them to search for hotels using just their voice!
Invest in a hotel management system that empowers your employees to get the job done in seconds - freeing up time for your staff, elevating guest satisfaction , and leaving everyone happy to be associated with your brand. Especially in hospitality, where the very nature of the business paves the way for so many opportunities to do just that!
No guests = No hotel Guests are your business's lifeblood. 👉 Read Also - Best Hotel Management Books Every Hotelier Should Read Tech Revolution in Guest Experience AI and machine learning are our new concierges, delivering hyper-personalized services that'll make your guests' jaws drop. Projected growth?
Those that don’t keep up risk losing business. Reducing Energy and Water Use AI-powered energy management systems predict peak usage hours and optimize energy consumption accordingly. AI-powered waste management helps hotels track and reduce trash by analyzing disposal patterns and suggesting improvements.
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Multi-day stays are made easy through the ice machine and self-service laundry, while a minimalist lounge area offers an unobtrusive setting for business or unwinding. “We needed a way to streamline communication between the front desk and guests because it takes up a lot of time,” says Jimmy Tang, Revenue ManagementManager.
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