Hotelogix

NOVEMBER 13, 2023

The hospitality industry is well acquainted with the concept of hotel overbooking. When refusing customers becomes inevitable due to overbooking, it leads to poor customer experience and a negative brand image. However, in cases of last-minute cancellations, your profit is badly impacted. It also increases your profit margin.

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Overbooking Cancellation Occupancy Revenue 59

SiteMinder

NOVEMBER 15, 2022

Hotel overbookings can be a divisive topic. Some hoteliers love using this strategy to boost their revenue and protect their property from losing out due to last-minute cancellations. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What happens when a hotel overbooks?

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Little Hotelier

JUNE 30, 2023

What is the Expedia cancellation policy? Expedia provides a cancellation policy that allows users to cancel or modify their reservations without any charges or penalties within the first 24 hours. Knowledge of Expedia’s refund policy is a crucial aspect of managing a small hotel business effectively.

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Cancellation Revenue Revenue Management Management 52

STAAH

JUNE 11, 2024

A successful balance between the two requires leveraging the strengths of each channel to inform your business goals. A smart booking engine such as SwiftBook can help you make optimised decisions via dynamic pricing as well as offer discounts, loyalty programmes, free amenities or flexible cancellation policies for guests who book directly.

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Little Hotelier

MAY 12, 2024

As a new business, it was vital to attract customers and create business turnover. When we first started the business, we didn’t know which channels to sell through and what to do if overbooking occurs when selling through multiple channels at the same time,” said Licha.

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Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Competing Offers: Guests may find better deals elsewhere or decide to stay with friends or family, leading to last-minute cancellations or no-shows. How No-Shows Impact Hotels?

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Cancellation Overbooking Occupancy Hotels 52

STAAH

NOVEMBER 8, 2022

With most hoteliers still relying on domestic travellers, the prime booking window is 0-3 days for business properties, out of which same day booking is the strongest,” says Kamal Kishore from Redsky Hospitality. The flexibility factor is now more in play than ever before as last-minute cancellation are common post Covid.

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Hotelogix

OCTOBER 24, 2024

Your front desk staff can use a Hotel PMS to accept, cancel, and modify reservations based on your guests’ requirements. Not only this, a Hotel PMS plays a crucial role when it comes to helping you with all crucial business-related data, otherwise known as KPIs. This would lead to overbooking and double booking.

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OTA Management Overbooking Cancellation 52

Hotelogix

APRIL 18, 2024

What induces anxiety and ennui in those who manage such businesses Well, we asked this question to hundreds of hoteliers in the past few months and came up with this word cloud that you see below. Depending on where a hotelier is in their business journey, a particular set of pain points seems to take precedence over others.

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SiteMinder

JUNE 24, 2024

Cancellation fee If a guest cancels a booking, Booking.com might charge a cancellation fee to that guest. This fee policy helps protect your revenue and ensures that cancellations do not significantly impact your income. There are some scenarios in which Booking.com won’t charge a cancellation fee. Overbooking.

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Cancellation Overbooking Revenue OTA 52

SiteMinder

OCTOBER 10, 2023

Control your OTA listings and earn more revenue Say goodbye to overbookings and hello to maximised revenue with real-time inventory and rate management with SiteMinder’s channel management solution. Booking management Handling reservations, cancellations, and modifications is a breeze with our Agoda channel manager.

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Management Overbooking OTA Hotels 59

Inn Quest

AUGUST 15, 2023

Hotels face a daunting challenge as travelers seek convenience and competitive prices: how to efficiently manage their room inventory across multiple online distribution channels while maintaining real-time updates and avoiding overbooking. Choose one that fits your budget and business requirements.

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Management Global Distribution System Overbooking OTA 52

eZee Absolute

SEPTEMBER 26, 2024

It’s when a guest books a room but simply doesn’t turn up without canceling. You’ve got the solo traveler who forgets about the booking, the big group that cancels last minute, and then there’s the mysterious disappearance act – no clue why they didn’t show up. There are a few different types of no-shows.

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Cancellation Hotels Revenue OTA 52

Cloudbeds

JULY 15, 2023

For growing hospitality businesses, a channel manager is a fundamental part of successful revenue management and distribution strategy. In this guide for hospitality professionals, you’ll learn all about Channel Managers, from how they work to what makes great software for your business specifically. What is a channel manager?

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Management OTA Cancellation Overbooking 76

Little Hotelier

FEBRUARY 5, 2024

This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests. Features General management software: Alacer’s software provides tools for managing various aspects of hospitality businesses, aiming to simplify routine operations and improve staff efficiency.

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Management Overbooking OTA Accommodation 59

SiteMinder

JUNE 12, 2024

Yield management is a pricing and revenue management strategy that is used to maximise business performance. Table of contents History and development of yield management Yield management, which originated in the airline industry, marked a revolutionary shift in how businesses approached supply and demand. What is Yield Management?

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eZee Absolute

NOVEMBER 6, 2024

A Wake-Up Call in the Himalayas It was a busy summer season when Hotel Stone Hedge faced a series of unfortunate events. Another guest complained about delayed responses to their queries, while the hotel’s management struggled to keep track of bookings and cancellations.

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Cancellation Operations Hotels Overbooking 52

Xotels

APRIL 3, 2024

In short, revenue management is a disciplined approach that aims to increase the revenue success of your business. Without a solid revenue management strategy, a hotel will just get lost in the pile of other hotels – being unable to reach satisfactory visibility and level of business to remain open.

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Little Hotelier

OCTOBER 11, 2023

Holiday periods are a busy time for everyone, and for a lot of people a mid-year break or festive period is the perfect opportunity to travel. This is exciting for your business because it presents an opportunity to push the limits of your occupancy and cash-in on increased revenue.

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Cloudbeds

FEBRUARY 28, 2024

When travelers book through your website, they can make changes or cancel directly with your property, giving them peace of mind. As a lodging operator, you can implement deposit and cancellation policies as a safeguard in case of no-shows. Reassure travelers and protect your bottom line. Manage rates and availability in real-time.

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Revenue Management Revenue Hotels Operations 98

Hotelogix

OCTOBER 18, 2023

In this comprehensive guide, we delve into what a hotel reservation system entails and highlight its pivotal role in modern hotel businesses' success. It enhances guest satisfaction, optimizes operational efficiency, and drives revenue growth for your hotel business. 

Business 40

Business Global Distribution System Cancellation Hotels 40

SiteMinder

JULY 21, 2024

After all, we are a seasonal business,” explained Peter, who closes the hotel in the winter months. Change your business and your life What if you could boost your hotel's revenue while also reducing your workload and giving yourself more free time? Bookings and cancellations are processed immediately and automatically.

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Operations Overbooking Hotels Cancellation 52

Social Tables

SEPTEMBER 21, 2023

Have you ever attended a birthday party, holiday gathering, or business meeting at a restaurant? You shouldn’t have to change up your entire business to accommodate events if you utilize restaurant spaces well. Work with the space you have, and look for opportunities to increase profits—in and outside of standard business hours.

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Xotels

JANUARY 18, 2021

As a revenue manager or hotelier, your hotel market segmentation shall help to identify the purpose of the trip: either business or leisure. A clear distinction must also be achieved between individual and group business. Cancellation %. The Group segment is a versatile mix of leisure as well as business guests.

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Hotel Marketing Marketing Market Revenue Management 40

SiteMinder

OCTOBER 10, 2023

This centralisation is crucial in averting overbooking or underselling scenarios, which could tarnish your hotel’s reputation and result in revenue loss. Moreover, in the event of cancellations or changes in booking, the system instantaneously adjusts the availability, ensuring that every booking opportunity is capitalised upon.

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Management Overbooking OTA Hotels 59

Catala Consulting

JULY 30, 2023

Resort revenue management has become an indispensable tool for businesses, fostering strategies that maximize yield and build strong customer relationships. Originating from the airline industry, this approach has been effectively integrated into the resort business model. Why is Revenue Management Imperative for Resorts?

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Revenue Management Revenue Resorts Management 52

Hotelogix

MAY 1, 2025

👉 Read Also - Top 3 Ways Hotels Can Attract Business Travelers This process is seamless and designed for instant conversions. Is Expedia Good for Hotel Business? Can I cancel a booking made via Expedia? A: Yes, cancellation policies depend on your hotel’s rate plan setup.

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Travel OTA Hotels Cancellation 45

Hotelogix

MAY 8, 2025

Transparent rate structures , special packages, and clear inclusions (like breakfast, parking, free cancellations) add value in the eyes of prospective guests and help justify pricing tiers. Travellers seek hotels that offer easy access to local attractions, restaurants, airports, public transport, and business centers.

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Hotels OTA Overbooking Services 52

eZee Absolute

DECEMBER 11, 2023

By providing real-time updates, it ensures that all connected channels reflect the most accurate and up-to-date information, preventing overbooking or underbooking while maintaining rate parity. Imagine you have a fully booked weekend, and suddenly a room is available due to a last-minute cancellation. But fear not! It’s a win-win!

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Management OTA Overbooking Global Distribution System 59

SiteMinder

MARCH 16, 2023

Table of contents Types of Hotel Room Reservation Systems There are different types of reservation systems in the hospitality industry primarily based on property type, hotel preferences, and business needs. The risk of overbooking rooms is massively reduced, which significantly improves the smoothness of your hotel operations.

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Overbooking Hotels Accommodation Global Distribution System 52

Fuel Travel

JULY 11, 2024

It also prevents overbooking and keeps everything in sync, allowing guests to tailor their stay preferences and enhance their experience. A secure, seamless connection ensures that this data is shared in real time, preventing overbooking and cancellations. Can hotel booking software help me manage overbookings and availability?

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Upsell Overbooking Hotels OTA 52

Hotelogix

SEPTEMBER 12, 2024

They can also take requests for booking cancellation/modification and room upgrades, etc, with ease. They are also responsible for strategic planning to ensure the success of a hotel business. to make key business decisions. to make key business decisions.

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Management Revenue Management Hotels Operations 52

Cloudbeds

JANUARY 10, 2025

And yet, many hotels overlook metasearch in their digital marketing strategy , missing out on opportunities to reach a broader segment of travelers, compete for business with online travel agencies (OTAs), and drive direct bookings. What is hotel metasearch marketing?

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Cost Per Click Marketing Market OTA 52

Little Hotelier

FEBRUARY 5, 2024

Hotels are businesses that rely on reputations more than most. Designed to streamline operations and generate more bookings, it is the go-to all-in-one solution for small hotel businesses. Cancel anytime. Single calendar view to prevent overbookings or reservations being missed. Little Hotelier No lock-in contract.

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Management OTA Hotels Accommodation 59

Clock Software Hospitality

NOVEMBER 3, 2020

Manage Room Inventory Your hotel’s occupancy is the main metric by which you judge how well your business is doing at the moment. Having complete control over occupancy 24/7 will certainly cut down on the manpower it takes to keep inventory in order and prevent unwanted overbookings.

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Hospitality OTA Revenue Management Hotels 52

eZee Absolute

OCTOBER 16, 2023

This not only made day-to-day operations more complicated and time-consuming but also restricted the resort’s capacity to expand its business. Increased Bookings and Revenue: eZee’s reservation management system eliminated the chaos of overbookings and cancellations, leading to increased bookings and improved revenue.

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Resorts Tourism Fair Share Operations 52

Hotelogix

OCTOBER 24, 2024

  Without it, hotel staff would have to update each room's availability manually which could lead to errors such as overbookings. You can charge higher during the peak seasons and still stay competitive during the off-season when business is slow. A CRS automates this process, ensuring smooth management of reservations.

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