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IRIS and Alliants Partner to Elevate Digital Hospitality Services

Hospitality Tech

This partnership enables hotels to deliver a faster, more efficient service while freeing up staff to focus on high-value, guest-centric interactions that enhance service quality and guest satisfaction. Together, we can help hotels deliver smarter service and better engagement at every touchpoint."

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SURVEY: 70% of American Travelers Want to Skip the Front Desk

Hospitality Tech

Among 2,000 American travelers surveyed, 70% say they’d prefer to use a hotel app or self-service kiosk over a traditional front desk. Analysis: What This Means for Hotel IT Roadmaps This data validates a growing imperative: self-service is not a luxury feature—it’s the new baseline. A Demo of VAIA can be viewed here.

Travel 52
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Choice exceeds full-year 2024 expecations

Hotel Business

. “In 2024, we also successfully relaunched four brands, substantially expanded our partnerships business, significantly increased our international footprint, achieved record organic rewards program growth and unlocked new value through additional ancillary revenue opportunities. Increased domestic RevPAR by 4.5% Repurchased 3.1

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HITEC 2025: Hotel Internet Services Rebrands at Touchstone 1

Hospitality Tech

’s scale, such as accelerating the Company’s digital and technology transformation through initiatives like the establishment of Byte by Yum!, “Together, we’re bringing ancillary revenue into the digital core of hotel operations — where it belongs.

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Lakeview Hotels & Resorts Celebrates 20 Years of Innovation, Growth, and Guest Service with RoomKey

Hospitality Tech

“RoomKey has been part of our journey from the ground up,” said Jeannette Clarke , Regional Operations Manager for Tech Support, HR, Loyalty Programs, and Reservations Services at Lakeview Hotels & Resorts. “Back in 2005, we were looking for a front desk and call center solution that was simple, affordable, and fast to train on.

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TakeUp Launches “Why This Rate” Feature to Deliver Pricing Transparency for Independent Hotels

Hospitality Tech

Through a partnership with ZINIO , one of the world’s largest digital reading services platforms, HCN is expanding its no-cost services to hotels and resorts. UrResort brings together a connected suite of solutions designed to help resort operators centralize and commercialize non-room inventory at scale.

Hotels 52
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SynXis Concierge.AI Supercharges Direct Bookings and Guest Engagement with Generative AI

Hospitality Tech

at our customers’ fingertips through the Community Portal to enable effortless self-service. This solution boosts operational efficiency while delivering fast, personalized service over the phone. This solution boosts operational efficiency while delivering fast, personalized service over the phone. SynXis Concierge.AI

Upsell 52