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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand. Below, we explore the top 5 proven advantages of automated customer service for hotels and resorts — backed by real results. Let’s check it out!

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Gear Up for Mahakumbh Mela 2025: Winning Strategies for Hoteliers to Attract and Delight Pilgrims

eZee Absolute

In this blog, well explore how hoteliers in India, especially in nearby cities like Varanasi, Gorakhpur, Chitrakoot, Lucknow, and Ayodhya, can prepare to accommodate the surge in travelers and capitalize on this once-in-a-lifetime event. For 2025, the scale is even grander.

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Hotel POS system: Scaling your hotel operations

SiteMinder

This blog will tell you all you need to know about hotel POS software, including how the right system can help you optimise operations and scale your business. It centralises transactions across all aspects of your hotel business, from the front desk to any restaurants, bars, spas and other services you might offer.

Scale 52
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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

From checking in online to ordering room service off a mobile app or messaging housekeeping to request extra towels. detect if a digital key is not working) AI will support hotels in delivering hyper-personalized services at scale , to enhance the guest experience and streamline operations.

Upsell 98
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Apaleo unveils Agent Hub, the first AI Agent marketplace for the hospitality sector

Hotel Speak

More than just a marketplace, Agent Hub fosters industry-wide collaboration, bringing hoteliers, developers and service providers together to accelerate AI adoption and innovation. From marketing automation and sales insights to AI-powered guest services, the agents function as on-demand staff, handling tasks with speed and precision.

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W Maldives – a bold new era of island luxury

Hotel Designs

Pioneering a new wave of design-driven hospitality, offering unpretentious service, and infusing a playful yet sophisticated vibe, the resort quickly became a leader in the regions luxury scene. Guests can enjoy a selection of bold, flavour-driven dishes paired with signature cocktails, all set against the backdrop of stunning sunset views.

Dining 105
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Outsourced Valet That Pays Off

Hotel Management

Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. Q: Tell us about the services you offer hotels.

Services 130