Hotel Speak

JANUARY 25, 2024

Mews , the industry-leading hospitality cloud, today released the Mews Data Dive , a real-time measure of hospitality’s performance in 2023. of guests added an upgrade to their reservation while checking in, with an average upsell value of $48. About Mews Mews is the leading platform for the new era of hospitality.

Average Daily Rate 76

Average Daily Rate Revenue Travel Upsell 76

Social Hospitality

SEPTEMBER 10, 2023

Hospitality marketers are particularly well-positioned to take advantage of emergent technology. If you’re new to AI, start with simple, profit-boosting automation strategies like: Targeted Emails : Personalization is king in the hospitality marketing game. VR headsets can also help desk agents upsell rooms when guests do arrive.

Market 130

Market Marketing Consumer ROI 130

STAAH

APRIL 23, 2024

In today’s fast-paced hospitality landscape, staying ahead of the curve is paramount for maximizing revenue potential. Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.

Revenue Management 88

Revenue Management Revenue Ancillary Revenue Management 88

SiteMinder

DECEMBER 13, 2023

For Axel Hotels, hotel technology providers SiteMinder and Welcome Pickups have played a pivotal role in the group’s journey towards delivering exceptional hospitality services. It has also improved overall customer service and increased upselling opportunities.

Services 98

Services Upsell Hotels Operations 98

Little Hotelier

NOVEMBER 20, 2023

In hospitality, guest satisfaction reigns supreme and hoteliers face the constant challenge of fostering lasting relationships and maximising revenue. Little Hotelier Little Hotelier is an all-in-one solution helping small accommodation providers run their business more efficiently, effectively, and profitably. Learn more 2.

Upsell 59

Upsell Hotels Occupancy Revenue 59

Xotels

MAY 27, 2022

The hospitality industry has undergone a seismic transformation since 2020. As a hotel management company with clients around the world, we have seen these trends in the tourism and hospitality industry take shape and evolve. This article about Hospitality Trends includes: Total guest experience. Health and wellbeing.

Hospitality 52

Hospitality Business Market Marketing 52

Clock Software Hospitality

NOVEMBER 24, 2020

Independent hotels have seen significant growth since online travel agencies transformed the hospitality market place. Independent hotels have been put at the forefront of hospitality technology for no other reason than to effectively keep up with rising guest expectations without corporate backing.

Upsell 52

Upsell Hotels Accommodation Events 52

STAAH

DECEMBER 12, 2023

Here are 8 smart pricing strategies for hotels to boost revenue and drive more bookings during the holiday season The holiday season marks a period of increased travel, festive cheer, and heightened demand in the hospitality industry.

Target Marketing 78

Target Marketing Cancellation Forecasting Revenue 78

TravelNet

NOVEMBER 15, 2022

In the hospitality industry, language can be even more challenging because we are by nature selling an “product” on which the satisfaction is based on the emotional state of the guest we are interacting with. In other words, basically anyone you live with other than a dog, because we all know that dogs are great listeners and never judge.)

Sales 52

Sales Hospitality Upsell Operations 52

SiteMinder

SEPTEMBER 4, 2023

Chatrium Hotels & Residences is a Thai hotel group born from a passion to distinctively mark the next chapter in the Asian hospitality experience. From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. We wish you all the best for the future.

Operations 98

Operations Revenue Hotels OTA 98

Cloudbeds

MARCH 23, 2023

In the hotel industry, eCommerce refers to the buying and selling of accommodation and related services over the internet. Learn how the Cloudbeds Hospitality Platform can boost your eCommerce strategy. Learn how the Cloudbeds Hospitality Platform can boost your eCommerce strategy. What is hotel eCommerce?

OTA 98

OTA Digital Marketing Travel Hotels 98

Little Hotelier

FEBRUARY 25, 2024

Another common strategy utilised in hotel revenue management consulting is to identify other potential revenue streams, from value-adding services, to new target markets, to opportunities to upsell and cross-sell. Offers direct booking support for hotels and hospitality businesses. Maximise hotel revenues during high demand periods.

Revenue Management 52

Revenue Management Revenue Services Management 52

SiteMinder

AUGUST 22, 2022

GuestJoy will further expand SiteMinder’s robust hotel commerce offering, allowing hoteliers to automate and digitise their guest communication, drive upsell revenues, and strengthen direct guest acquisition. GuestJoy has been a SiteMinder partner since 2017, with customers across the UK and Europe.

Ancillary Revenue 52

Ancillary Revenue Upsell Hotels ROI 52

Clock Software Hospitality

FEBRUARY 2, 2021

Sustainability was up until very recently at the forefront of desirable hospitality innovations. Guests had increased their demands for sustainable hospitality while governments had doubled down on environmental programs, and investors followed suit by focusing on establishments with actionable sustainability practices.

Hospitality 52

Hospitality Services Upsell Business 52

STAAH

OCTOBER 18, 2022

From before they arrive and visit third-party sites or OTAs to look for accommodation or online reviews to your website, email communications and the actual stay – everything contributes towards guest experience. These communications become a fantastic opportunity to upsell your services. Clever ideas to improve guest experience. #1

Revenue 83

Revenue Upsell OTA Overbooking 83

SiteMinder

SEPTEMBER 6, 2023

The hospitality industry is highly competitive, making differentiation essential. She has several options for accommodation, but she (or her organisation) opts for your hotel due to a “Book two nights and receive a complimentary airport transfer” offer. Table of contents Why should hotels offer booking promotions?

Hotels 105

Hotels Events Upsell Occupancy 105

BCV

JULY 20, 2021

That’s because the same hospitality they experience in-person, they now expect online. Let’s take a look at the five main reasons that response time matters in hospitality. #1: The guest has an issue: a large vehicle that’s not always easy to accommodate in valet or self-parking options at some hotels.

Hospitality 52

Hospitality Branding Business Closing 52

Hotelogix

JANUARY 18, 2024

In the hospitality industry, driving direct bookings through your hotel's website is crucial to remain competitive. Just so you know, before we begin, the website conversion rate in the global hospitality industry is between 2% and 3%. The most important factor in achieving this is having a well-integrated booking engine.

Overbooking 52

Overbooking Hotels Upsell Services 52

eZee Absolute

OCTOBER 16, 2023

Whether you’re a seasoned hotelier or just starting out in the hospitality industry, these benefits can make a substantial difference in your hotel’s overall success and profitability. Upselling and Cross-Selling Train your staff to upsell and cross-sell ancillary services during check-in or throughout the guest’s stay.

Ancillary Revenue 59

Ancillary Revenue Revenue Events Services 59

Cloudbeds

JULY 27, 2023

With over 12M accommodation searches daily , Trivago continues to be a popular metasearch platform and a key component of a hotel distribution strategy. As they search for the best value, Trivago enables them to compare hotel prices across different booking channels and find the best accommodation for their needs. Who are they for? .’

Cost Per Click 52

Cost Per Click OTA Digital Marketing Accommodation 52

Q4Launch

FEBRUARY 3, 2022

This is also prime time for upselling potential guests from their original reservation. Guest-facing staff members should do the following: Register the guest Collect method of payment Assign guests to their accommodation Direct the guest to their accommodation There are still plenty of opportunities to provide a unique experience.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Little Hotelier

APRIL 28, 2023

In the highly competitive world of accommodation, that’s a big issue. However, if you need more advanced features tailored to the hospitality industry, such as channel management or in-depth reporting, you might want to explore other options. tailored to the hospitality industry, which can prove to be more beneficial for your hotel.

Upsell 52

Upsell Business OTA Management 52

Amadeus Hospitality

SEPTEMBER 6, 2023

As guests are being presented with an increasingly wide range of accommodations, hoteliers are being tasked to come up with new, creative ways to provide quality service and tailored offers and experiences. This includes using relevant keywords, creating high quality content, and ensuring the website is SEO optimized.

Average Daily Rate 52

Average Daily Rate Global Distribution System Hotels Revenue 52

MediaBoom

APRIL 5, 2024

Travel marketing targets potential tourists by promoting unique destinations, accommodations, and services through digital channels. Identify terms and phrases that potential travelers use when searching for travel information, destinations, accommodations, and experiences.

Marketing Strategy 83

Marketing Strategy Market Marketing Travel 83

Cloudbeds

MARCH 15, 2023

Benefits: A one-on-one relationship with guests that improves the user experience More opportunities for upsells before arrival No commissions paid to third-party OTAs or other marketplaces means more revenue and profits Loyalty bookings can lower overall costs by increasing the lifetime value of each guest.

OTA 98

OTA Revenue Hotels Travel 98

Cloudbeds

JUNE 8, 2023

As the hospitality industry becomes more complex, the role of technology to help streamline operations and automate processes becomes increasingly important. According to the Bureau of Labor Statistics Job Openings and Labor Turnover report , the hospitality industry has the highest turnover rate of any sector at 86.3%.

Management 98

Management Hotels Revenue Digital Marketing 98

Xotels

APRIL 3, 2024

XOTELS – Revenue Management eBook In the first chapter of this eBook, we will go over the definition of what is revenue management in the hotel and hospitality industry. Market Segmentation: The hotel market is intricately segmented, accommodating diverse customer groups, including groups and promotional segments.

Revenue Management 52

Revenue Management Revenue Management Forecasting 52

SiteMinder

JANUARY 8, 2024

The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.

Operations 59

Operations Management OTA Hotels 59

Cloudbeds

FEBRUARY 15, 2023

When people plan a trip online, accommodation operators have opportunities to connect with them at various touch points on the traveler’s purchase journey. Guest acquisition cost is one of the most important metrics in the hospitality industry because it provides an indication of how much you’re spending to generate bookings.

OTA 52

OTA Cost Per Click Revenue Market 52

SiteMinder

JANUARY 8, 2024

The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.

Operations 52

Operations Management OTA Hotels 52

Little Hotelier

MARCH 20, 2023

Hotels can take the same approach to selling rooms, upselling guests, and selling extras. Best examples of a hotel chatbot The best hotel chatbot will be one that has been designed specifically for the hotel or hospitality industry, with the hotel booking and sales funnel in mind.

Hotels 64

Hotels Consumer Operations Services 64

Cloudbeds

FEBRUARY 7, 2023

Whether you operate a full-service hotel, hostel, inn, short-term rental, or other type of accommodation, here we share ways to build and maintain guest loyalty with or without a loyalty program. In the hotel industry, guest loyalty can be defined as a guest’s faithfulness to one property over other accommodation choices.

Travel 52

Travel Hotels OTA Services 52

Cloudbeds

MARCH 30, 2023

Cloudbeds’ 2023 State of Independent Lodging Report found that today’s traveler is less interested in traditional accommodations, placing a greater emphasis on value-driven experiences. Offer an integrated marketplace to pre-book Ancillary services or upsells represent a valuable opportunity to drive guest satisfaction and loyalty.

Hotels 52

Hotels Travel Operations Services 52

Cloudbeds

JULY 15, 2023

For growing hospitality businesses, a channel manager is a fundamental part of successful revenue management and distribution strategy. In this guide for hospitality professionals, you’ll learn all about Channel Managers, from how they work to what makes great software for your business specifically. What is a channel manager?

Management 76

Management OTA Cancellation Overbooking 76

eZee Absolute

AUGUST 31, 2022

Diwali and Hospitality Go Hand in Hand. Diwali and Hospitality Go Hand in Hand. Every year, during Diwali, the global hospitality industry witnesses a great surge in bookings. Now that you know how Diwali impacts the hospitality industry, it’s time to get the call rolling. Sounds like a plane? Table of Content.

Hotels 52

Hotels Events Travel Market 52

Clock Software Hospitality

DECEMBER 8, 2020

Guest loyalty is the most desirable achievement in the hospitality industry. Read more: Upselling as a Way of Improving Guest Loyalty Casting a wide net is one way to ensure full occupancy but it is hardly a profitable marketing approach in the long run. Adding VIP awareness to staff training is aimed at increasing guest spending.

Cancellation 52

Cancellation Hotels Services Occupancy 52

eZee Absolute

FEBRUARY 7, 2024

Along with the hospitality industry, online booking engines have also evolved over time and have made the booking process simpler and faster. Upsell Other services: With the booking engine, you should be able to upsell your extra services along with accommodation, thus giving you a chance to increase your revenue.

Upsell 59

Upsell Hotels Overbooking Revenue 59