Cloudbeds

APRIL 15, 2024

When the pandemic hit in 2020, property owners were forced to adopt technology to meet traveler demand for contactless services and offset staffing shortages. Many short-term rentals and apartment hotels are already fully automated. When are speed and efficiency more important, and when are in-person services preferred?

Revenue Management 98

Revenue Management Hotels Operations Revenue 98

Fuel Travel

JANUARY 30, 2024

A powerful tool in hoteliers’ arsenal is a Guest Messaging System (GMS). Even with a deep commitment to excellent guest service and beautiful accommodations, things can go wrong. Your guest messaging platform should be connected to your PMS to pull details from that existing database.

Hotels 91

Hotels Branding Consumer Business 91

eTourism

OCTOBER 27, 2009

Twitter is a social networking and micro-blogging service that allows you answer the question, What are you doing? by sending short text messages, similar to SMS, 140 characters in length, called tweets, to your friends, or followers.

Services 52

Services Hotels 52

Cloudbeds

OCTOBER 5, 2023

based charge card that is used for travel and dining services. This is a type of short-term financing allowing consumers to pay for purchases by installments on a future date, often interest-free, instead of upfront at the time of booking. Popular BNPL services include Affirm, Afterpay, and Klarna. Email, text, or messaging app.

Consumer 52

Consumer OTA Hotels Operations 52

MediaBoom

APRIL 29, 2024

With more than 90 percent of consumers perusing testimonials and reviews before making a purchasing decision, having testimonials in your emails that laud your services can be a game-changer. Reading a positive testimonial could be the difference between a client choosing yours or another real estate agency’s services.

Real Estate 73

Real Estate Email Marketing Market Marketing 73

Hotel Management

MAY 10, 2023

she asked, referencing the deluge of emails and SMS messages some guests receive before arriving at their hotel. In response, Kathy O’Brien of Air New Zealand, reminded us that it was easy to take planes out of service and much harder to bring them back. Remember, a B777 aircraft takes around 1500 hours to restore to service.”

Tourism 130

Tourism Hotels Real Estate Construction 130