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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

This removes the pressure from reservation teams, allowing them to focus on high-value tasks such as upselling, group bookings, and complex guest requests. Upselling : Offer room upgrades, packages, or early check-in. Read the full case study here. Pre-arrival engagement : Confirm arrival details and offer additional services.

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HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels

Hospitality Tech

This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgrade’s proven upsell technology into the core guest journey. During Gibbs’ tenure, digital sales surpassed $30 billion in 2024, with over 50% of sales through digital channels.

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Louis Riley promoted Regional Vice President – Sales at MCR Hotels

eHotelier

Riley will work with a defined number of properties within the MCR portfolio to assist, support and direct the sales & operational efforts. He will also play an intricate part in the development side for overall successes, representing Corporate, Owner’s, Sales, Operations, Revenue Management and F&B at respective properties.

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How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations

AskSuite

In hospitality, where the sales cycles are complex, this can translate into significant performance gains. Asksuite has just launched the Sales Performance Dashboard. This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Have you heard the news?

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How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations

AskSuite

In hospitality, where the sales cycles are complex, this can translate into significant performance gains. Asksuite has just launched the Sales Performance Dashboard. This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Have you heard the news?

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Maximizing Hotel Revenue: Advanced Channel Manager Strategies for 2025

STAAH

If youre only using it to manage availability, you’re missing out on serious ROI. Smart Promotions: Automated, Targeted Campaigns Launch last-minute deals, early-bird promos, or weekend flash sales across all OTAs from one dashboard. 3) Advanced Strategies to Maximize Revenue a. No more repetition. Just results.

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SynXis Concierge.AI Supercharges Direct Bookings and Guest Engagement with Generative AI

Hospitality Tech

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