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Boosting OTA performance and efficiency, RatiLanna Riverside Spa Resort thrives with STAAH’s powerful channel management solution. Nestled on the tranquil banks of the Ping River in Chiang Mai, RatiLanna Riverside Spa Resort is where modern luxury meets centuries-old Lanna heritage.
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Things get harder when everything needs to be done manually, and the chance of overbooking is high. Yet Bali Garden Beach Resort has already said goodbye to those. Bali Garden Beach Resort has a Balinese-architecture concept and is facilitated with five restaurants, three swimming pools, a tour desk, and a spa.
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The Malaysian resort turned to STAAH to resolve its connectivity challenges and saw an immediate increase in bookings once connected. JSK Mantanani Island Resorts is a tropical oasis with sandy beaches, emerald waters and azure skies that offer an ideal escape and vacation. Everything you’d expect from a Malaysian beach resort.
Detailed data and insights helped the Sahid Hotels & Resorts team make better decisions and improve profitability. Sahid Hotels & Resorts is Indonesia’s first National Hospitality Company established in 1965, through its first hotel property Sahid Jaya Solo. Find more about Sahid Hotels & Resorts at sahidhotels.com
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Myth #5: “It causes overbooking and angry guests.” ” Whether you’re running a 10-room guesthouse or a 300-room resort, revenue management always works. Myth #5: “It causes overbooking and angry guests.” Strategic overbooking is a science, not a gamble. Myth #6: “It kills the personal touch in hospitality.”
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Five decades of service Sunshine Hotels and Resorts is a Pattaya-based hospitality group with more than 50 years of experience in hotel management. From beachy resorts to convenient central city locations and party hot spots, Sunshine Hotels & Resorts offers something for everyone.
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Grün Resorts delivers this serene experience in spades, offering guests a chance to unwind in the heart of Bali. As a boutique hospitality brand, Grün Resorts offers unforgettable holiday experiences at its properties in Uluwatu, Canggu, Canggu Garden, and Ubud. For Grün Ubud, the booking engine is essential, with M.
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The result is an eco-friendly resort that is in harmony with nature and local values. ” What’s more, Viki states, by using SiteMinder he’s able to finish a great deal of tasks more efficiently, reduce overbooking, reduce problems due to human-error, and make his work more enjoyable and easier.
Despite that, nearly 45% of independent hotels still operate with partially integrated or disconnected platforms, leading to challenges such as overbooking, inconsistent pricing across channels, and lack of real-time visibility of interactions with travelers. This minimizes overbookings, billing mistakes, and service delays.
The property boasts 148 well-appointed rooms, an array of world-class resort-style facilities, including dining, a business centre and a wide range of retail outlets. Combined with real-time updates, this has meant time-saving for the Airways team along with reduced risks of overbookings and rate parity issues.
Similarly, luxurious resorts should team up with OTAs visited by the elite class. Listing up on multiple OTAs without having the means to avoid overbookings and grab more customers is a vague idea. Therefore, it is suggested that you tailor your OTA selection to complement your property type and attain optimal results.
Charleston, SC – (October 10, 2024) – SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts, and conference centers to optimize hotel group sales and event management.
It is crucial that hotels closely manage distribution of rates and inventory to prevent revenue loss, overbooking, or increased fees from third-party channels. With correct and competitive rates across all channels, hotels present a positive image of their property wherever a guest may find it.
For example, if you have a hotel or resort near the ski area, your hotel will have more demand during winter and lower in the summer when there is no/little snow. During peak seasons, when rooms are in high demand, higher rates can help control the rate of bookings, preventing overbooking scenarios.
Success story: The 12-room Milliken Creek Inn in Napa Valley competes with big resorts by offering personalized wine tours and in-room spa treatments. Hard to keep track of room availability: Without a centralized system, it’s challenging to have real-time updates on which rooms are available, leading to potential overbookings.
You want to make sure your hotel is available where your guests are looking, but also avoid overbooking or confusion about prices across multiple channels. OTAs (like Booking.com or Airbnb), your website, and other platforms (like Global Distribution Systems or GDS) are the places travelers look for hotels.
GuestJoy’s upsell feature has also been a revenue driver, especially for luxury or resort-type hotels. Overall, SiteMinder has streamlined Sotetsu Grand Fresa Taipei Ximen’s ability to operate more efficiently, reduce overbookings, and optimize direct bookings and top-line revenue. I can do more in less time.
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With the global hotel and resort industry valued at $1.5 Problem-solving & crisis management : From overbookings to last-minute staffing shortages, operations managers need to think on their feet and implement solutions that prevent disruptions. trillion in 2023, the demand for skilled operations managers has never been higher.
Tripleseat and Maestro PMS are streamlining communication to prevent operational disasters like overbooking from ever happening.” When a room is picked up in Maestro, it will update the pickup count in Tripleseat and on the hotel, resort or conference center’s guest portal. Occupancy will be reflected in pickup counts.
Iluh mentioned that while using SiteMinder, the resort has never experienced any significant problems or obstacles. Overbooking is also very rare, almost non-existent now,” she said. In the last year, this resort has also enjoyed a surge in bookings from OTAs and setting prices has never been easier. “We
This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests. It allows for moving bookings between properties or rooms and helps in avoiding overbookings. Single calendar view to prevent overbookings or reservations being missed. Cancel anytime.
Does Booking.com include resort fees? Resort fees are not included in the standard commission charged by Booking.com. If your hotel charges additional resort fees, these need to be clearly communicated to guests and managed separately. Overbooking. Can I negotiate the fees or get a custom rate? Invalid credit card.
That’s a recipe for overbookings and lost revenue. Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort. Forecasting helps you prepare for the future, with the right pricing, staffing, and strategies already implemented. Reduce dependence on OTAs and drive more traffic to your website.
Iluh mentioned that while using SiteMinder, the resort has never experienced any significant problems or obstacles. Overbooking is also very rare, almost non-existent now,” she said. In the last year, this resort has also enjoyed a surge in bookings from OTAs and setting prices has never been easier.
The resort also prioritises hiring staff from the local community, further strengthening its connection to the region. On top of SiteMinder’s B2B channel connections allowing Wapa di Ume to broaden its market reach, the integration with the resort’s PMS and booking engine was seamless, helping to streamline operations.
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Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort. Although exceptions exist, such as resorts and rural destinations, demand from this guest type is especially strong during weekends and holiday periods. Focus on what leisure travellers want to add value to their stay.
It also prevents overbooking and keeps everything in sync, allowing guests to tailor their stay preferences and enhance their experience. Whether a boutique bed and breakfast or a 500+ room resort, every hotel benefits from easy-to-use booking software. This integration ensures consistent availability and prevents overbooking.
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