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GDS and Niche OTA Power b. Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. Pooled Inventory: Smart Inventory Distribution Forget manually allocating rooms to different OTAs. A drop below 30% occupancy? Expanding Distribution: Think Beyond the Usual a.
It can directly impact revenue, guest satisfaction, and your ability to scale. A channel manager connects your property management system to booking platforms such as OTAs, GDS (Global Distribution Systems), and direct booking engines. Prioritize Direct Bookings - While OTAs are valuable, direct bookings often mean higher profits.
Consider a mid-scale hotel group that markets itself as “easy business travel”. Those details back up the promise and set the property apart from the sea of generic listings on OTAs. In this blog, we will break down the steps to build and scale a travel brand that wins bookings and loyalty.
By analyzing booking patterns, guest behavior, and local events, hotels can anticipate occupancy rates and adjust strategies accordingly. Inventory Management: Adjust inventory levels and maintenance cycles to meet expected occupancy, reducing wear and reactive fixes. The richer the data, the more accurate the future planning.
Scale That Works for Hotel Owners In a competitive high-cost landscape, scale and attracting more and different customers are essential. From negotiating reduced OTA fees and leveraging Choice’s scale with suppliers, the company delivers tangible results for its franchise owners.
Available in 50+ languages, it delivers fast, personalized responses that drive higher conversions , reduce booking abandon rates, and capture direct bookings that may otherwise go to OTAs. helps them scale service, increase conversions, and operate more efficiently - without compromising the guest experience. SynXis Concierge.AI
Designed with Both Hoteliers and Guests in Mind journey combines operational intelligence for hoteliers with the first modern loyalty program for discerning guests: For operators, the platform provides real-time guest insights and an AI-powered system to manage offers, dispatch workflows, and personalize at scale.
7/8/2025 Technoheaven Launches Next Generation Global Bed Bank Platform Technoheaven (TH) announced the launch of its next generation global bed bank platform, providing travel agents, tour operators, OTAs and DMCs with access to more than 1 million properties around the world. For more information, visit www.hospitable.com.
Your cost to acquire an OTA guest is going up. Is your housekeeping labor cost in line with occupancy? Your newest property isn’t generating reviews. Is it an onboarding issue, a guest satisfaction issue, or a problem with your post-stay communication? In a proactive model, these aren’t end-of-quarter surprises. They’re early signals.
Say you convinced a couple of owners to add nice desks and faster WiFi, promoted those properties to remote workers, and saw an uptick in occupancy. Optimization, especially in your tech stack, can happen much faster at a smaller scale. Direct bookings offer better margins for you while guests pay the same as or less than the OTAs.
Omnichannel Communication Platforms These tools unified communications across multiple platforms such as WhatsApp, OTAs, Facebook Messenger, Instagram, and live chat in one interface. Are you in the know? This not only wastes time but increases the risk of human error as well. With integration, data flows automatically between systems.
How do you scale something like that? But, you know, as I say it seems like, well, well, of course, but scaling something like that, you get into the thousands of properties. So that kind of language and, and that kind of, um, you know, flow scaling that really came out of those partnerships. What is that? Absolutely.
It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management. Ability to leverage occupancy information through the property management system (PMS) and can optionally be expanded to deliver additional services.
Today, it combines deeply discounted travel content with financial products like cashback debit cards, credit-building tools, and cash advancesâall targeted at price-sensitive consumers underserved by mainstream OTAs. Super.com is seizing the moment, often appearing with discounted offers that undercut both hotels and larger OTAs in price.
It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management. Ability to leverage occupancy information through the property management system (PMS) and can optionally be expanded to deliver additional services.
Whether it’s a well-crafted website, partnerships with OTAs, or engaging social media, creating a strong online footprint is how you turn searches into bookings. Online Travel Agencies: Expanding Your Reach When travelers search for a place to stay, they usually turn to Online Travel Agencies (OTAs) like Booking.com, Expedia, or Agoda.
Punchh Loyalty: Punchh® remains the restaurant industryâs gold standard for loyalty and is now even more flexible with deeper integrations into marketing, guest data, and ordering, new membership tier functionality, and AI-driven rule activation to support enterprise-scale retention.
For hoteliers, this translates to more room-nights, improved occupancy during off-peak periods, and reduced reliance on OTAs. Instead of paying high OTA commissions , you’re able to bring guests back through low-cost direct channels like emails or your mobile app. Q2: What kind of rewards work best for hotels?
The merger will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale. It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management.
Punchh Loyalty: Punchh® remains the restaurant industryâs gold standard for loyalty and is now even more flexible with deeper integrations into marketing, guest data, and ordering, new membership tier functionality, and AI-driven rule activation to support enterprise-scale retention.
Simplify Bookings and Eliminate Errors Most B&Bs rely on a mix of OTA listings (like Booking.com or Airbnb), direct website traffic, and walk-in guests. It consolidates all reservation sources into one platform and syncs availability in real time across OTAs, your website, and the front desk. 👉 Read Also - Managing a Hotel?
And there’s no hiding that Online Travel Agents (OTAs) are a major source for optimizing their online booking flow. It is observed that OTAs control approximately 2/3rd of all online bookings. But hoteliers often get muddled among various OTA platforms and miss out on the best ones. Top 10 OTAs to Drive Maximum Bookings.
For small and mid-size hotels, having the right OTA ( Online Travel Agencies ) channel manager is critical. Choosing the right OTA channel manager can streamline your hotel’s online distribution strategy, prevent overbookings, and boost overall profitability. What is a Channel Manager?
Tip for Hoteliers: Look for a cloud-based PMS that allows real-time updates, offers mobile access, and can easily scale as your business grows. Channel Manager Managing multiple distribution channels, from Online Travel Agents (OTAs) to direct bookings, can be complex without the right tools.
Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved from OTA commissions.
Integration with Distribution Channels: Seamless integration with distribution channels such as online travel agents (OTAs) , global distribution system (GDS) , and direct booking channels is essential for efficient inventory management and distribution.
Understanding future demand trends, their causes, and the guest segments driving them can help hotel revenue managers adjust room rates to boost occupancy and sales. The bold line represents the average occupancy rate for the competitive set. Each point on the chart shows a specific day’s occupancy for the hotel.
Rate parity restricts hotels from offering lower prices on their own website than on OTAs, limiting pricing control for independent and mid-scale properties. Diversify OTA Distribution Channels Relying too heavily on a single OTA increases operational risk if terms or visibility rankings change.
Prioritising your investments correctly will ensure your budget spend is contributing towards increased revenue and occupancy rates. With their scale and global reach OTAs provide hotels with a cost-effective way to increase bookings on a pay-per-performance basis. Your occupancy rates? Your direct bookings?
Tip for Hoteliers: Look for a cloud-based PMS that allows real-time updates, offers mobile access, and can easily scale as your business grows. Channel Manager Managing multiple distribution channels, from Online Travel Agents (OTAs) to direct bookings, can be complex without the right tools.
Here are some of the ways in which hotel PMS solutions can aid a hotel in improving daily operations: Increase RevPAR via Direct Bookings Online travel agencies (OTAs) allow hoteliers unlimited access to a large pool of potential guests, charging a commission for every booking made through them.
These channels may include the hotel’s website booking engine, online travel agencies (OTAs), the global distribution system (GDS), wholesalers, and metasearch sites. Most OTAs don’t share guest contact details when forwarding a booking. Build guest relationships before arrival. Automate your credit card payment processing.
Ideally, this means travellers looking for “hotels in” will be quickly enticed further down the sales funnel, which can be a click-through to your website to book directly, an OTA, or a booking generated directly on Google. This can save you an OTA commission and, with direct bookings, lets you own the guest relationship.
Channel manager: By optimizing all hotels’ booking channels, the channel manager enables hotels to scale their business globally. With turnkey access to OTAs and travel agents, hotels can diversify their revenue, capture high-value bookings, increase occupancy and eliminate double bookings. The post Stayntouch 2.0
When guests book through the hotel instead of a third-party website or OTA, the hotelier can forgo hefty commission fees and enjoy complete control over the booking experience. Measurable campaigns are also easier to scale and monitor so efforts can be boosted for a more aggressive bidding strategy with ease.
Learn more Little Hotelier Little Hotelier is a management software crafted specifically for small-scale hotels, providing a comprehensive suite of tools to simplify daily operations and featuring a range of third-party integrations to enhance functionality.
Our multi-property upgrades allow us to provide the same mobile flexibility and accessibility that we deliver to individual properties, now scaled up to the chain level. Similarly, hoteliers are now more easily able to determine brand revenue from companies or production from various OTAs or distribution channels.
This decreases your overall number of third-party bookings and your reliance on OTAs to drive occupancy. Decrease the high commission bookings from OTAs and increase direct bookings, which come at a lower cost to you. This allows you to optimize rates and sell relevant deals to boost revenue and occupancy.
Online distribution Managing online distribution across various channels (OTAs, direct bookings, GDS) without an integrated system is arduous in today's digital age. This is a great way to sell more and increase occupancy and revenue. In this context, attracting the right mix of guests becomes more challenging.
A Hotel PMS provides several operational reports, including a history and forecast report, revenue report, reservation report, housekeeping report, night audit report, financial report, guest history report, occupancy reports, etc., Scalability : Cloud-based systems can be easily scaled up as the hotel grows.
Given the stratospheric rise of online bookings, in tandem with online travel agencies (OTAs) and metasearch sites , the hotel pricing and distribution environment began evolving at an extraordinary pace, and more agile pricing strategies transitioned from a nice to have to an essential instrument. Maximizing occupancy. Usability.
Placing yourself on a scale of personal growth is especially important for a hotel manager. A core aspect of hotel management includes managing your room inventory and reaching desired occupancy rates; however, you could also be ensuring that everything is in order for your guests or organising staff and cleaning schedules.
You can set minimum and maximum rates to ensure profitability, offer discounts and promotions at the right times, and adjust rates based on occupancy and demand. Automated pricing keeps your rates competitive and helps maximise occupancy and revenue.
Read more: The Three Steps to Building a Successful Segmentation Strategy For Hotels Concerts had to reschedule with tour dates pushed back a year or so, and any large scale public events that still take place (races, sports events, exhibitions, etc.) Is the wedding industry going to pull back from large scale events?
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