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With all the changes impacting hoteliers so quickly—the need for hotels to do more with less, continuing pressures on margins, the rapid rise of AI—it’s time for new paradigm in revenuemanagement, one rooted in scientific rigor, data integration and interdisciplinary collaboration.
The beachside hotel is operated by franchisees, Chris and Olivia Taylor, who also operate First Light Mooloolaba on the Sunshine Coast, and previously managed Hervey Bay’s Oceans Resort and Spa, both positioned within the Ascend brand. Choice makes that happen on a global scale,” Chris added. It’s really about driving direct bookings.
Full-scale construction has commenced on the development of Radisson Blu Mirage Resort Fiji, scheduled to open in 2026, with the project now funded by both the Fiji National Provident Fund (FNPF) and BSP Financial Group (Fiji) Pte Limited (BSP).
Managing bookings across multiple channels has become a core part of running a successful hospitality business. From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. Choosing the best channel manager isn't just about convenience.
For 2025, the scale is even grander. Here’s what to focus on: Cloud-Based Property Management Systems (PMS) : Implement a system to manage bookings, payments, and guest preferences effortlessly. Dynamic Pricing: Use revenuemanagement tools to adjust pricing based on demand while offering competitive deals.
One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. Add to that, a growing team of experienced hotel industry leaders. Tell us about how you all came together on this.
Enter AI-Powered RevenueManagement: eZee Mint AI Final Encore Some hoteliers hit the jackpot, while others? The biggest mistake a hotelier could make during an event of this scale was keeping their room rates static. The difference wasnt luck; it was the lack of a well-planned revenuemanagement strategy.
Tackling Operational Challenges Despite its growth, Espire Hospitality faced challenges with rate management complexities, and limited reporting insights, which impacted its ability to manage and scale effectively. This collaboration addresses Espires operational challenges, improving efficiency, and ensuring long-term growth.
What is a booking management system? A booking management system is a tool that enables a business such as a hotel to easily manage reservations, revenue, and guest experiences. In this article, well tell you everything you need to know about booking management systems and how they work for your hotel.
Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. Preparing Amenities for Increased Demand Leveraging Data Analytics for Peak Season Management 1. Also Read: Is Your Hotel Ready for the Peak Season?
Sophie Meng The five new leaders join General Manager Jeremy Colahan in laying the foundation for what is set to become a 130-strong team. 25hours Hotel The Olympia will encourage our team in nurturing the creative, entrepreneurial spirit that is so core to our brand,” said 25hours Hotel Olympia General Manager, Jeremy Colahan. “We
We spoke with Alejandro León Carvajal , Corporate Director of RevenueManagement and Online Distribution at oxoHotel, who shared how SiteMinder has helped the group improve their distribution and operational efficiency. It offered reliable support and connectivity that would allow them to significantly improve their online management.
STAAH’s tools helped standardise booking operations, enhance OTA performance and establish a tech-forward approach to revenuemanagement. The STAAH channel manager with its 200+ OTA connections helped improve reach and allows multiple channels to be managed through one single dashboard.
MINNEAPOLIS March 2025 IDeaS, a SAS company and the worlds leading provider of hospitality revenuemanagement software, today announces the launch of its cutting-edge API data integration developer portal. About IDeaS IDeaS, a SAS company, is the worlds leading revenuemanagement software and services provider.
As someone working with guest data and insights, you may already know that managing guest data effectively is critical to delivering personalised experiences and growing guest loyalty. CDPs make personalisation at scale not only feasible but highly efficient. Download our free CDP whitepaper here.
LONDON April 2025 IDeaS, a SAS company and the worlds leading provider of hospitality revenuemanagement software, today announced the launch of IDeaS Spotlight, a first of its kind demand intelligence solution that empowers marketers to generate the right demand at the right time.
is managed and monitored from a unified inbox that provides powerful insights to boost conversions, increase website engagements , and streamline operations – saving time and cost. helps them scale service, increase conversions, and operate more efficiently – without compromising the guest experience. Concierge.AI
However, as most commercial teams have begun integrating revenuemanagement, marketing and distribution to drive greater efficiency and outcomes, the 2025 edition reflects this shift. For hotels looking to scale, simplify and stay ahead, success will depend on more than adoption. That’s what this year’s edition aims to provide.
The new partnership and integration will unlock a powerful set of AI-driven toolsâincluding contactless mobile check-in and checkout, real-time guest messaging, identity verification, and revenue-generating upsellsâseamlessly embedded within the Visual Matrix PMS environment. The joint solution is now available to restaurant partners.
Under Milky’s leadership, Radisson is scaling its Development and Feasibility teams, adding specialist analysts and project managers to enhance deal sourcing, underwriting, and technical support.
Remote-Ready Roles: Marketing, revenuemanagement, HR, and reservations teams are increasingly operating in hybrid or fully remote models. Flexible Scheduling: Properties are offering staggered shifts, compressed workweeks, or shift-swapping apps to help hourly workers manage personal obligations.
From understanding the traveler behavior patterns to tracking real-time booking trends across channels, advanced data analytics allows hoteliers to move from reactive to predictive management. Traditionally, hotel managers relied on spreadsheets and isolated PMS or booking reports to evaluate performance. Have you heard the news?
From understanding the traveler behavior patterns to tracking real-time booking trends across channels, advanced data analytics allows hoteliers to move from reactive to predictive management. Traditionally, hotel managers relied on spreadsheets and isolated PMS or booking reports to evaluate performance. Have you heard the news?
As a newcomer to the competitive Greek resort market, Ella Resorts understood from the outset the importance of embedding a data-driven revenue strategy to support its rapid growth and diverse property portfolio. With over 30 years of expertise, IDeaS drives better revenue for more than 30,000+ clients in 152 countries.
In total, ChoiceROCS drove $81 million in incremental revenue to participating properties. Scale That Works for Hotel Owners In a competitive high-cost landscape, scale and attracting more and different customers are essential.
These models often lack the context and transparency revenuemanagers need to understand pricing decisions. At its core is UrVenueâs proven platform for venue management, now expanded to support the full spectrum of experience-led operations, guest engagement, and enterprise-grade distribution.
As part of the strategic integration following the merger of Springboard Hospitality and Hotel Equities , the combined hospitality management company has made two key leadership appointments. Rob’s leadership has been instrumental to Springboard’s evolution, and Al brings a proven track record in scaling high-performing hotel portfolios.
This marks a significant step in strengthening our leadership structure as we scale operations across our current operational regions, and prepare for our entry into new and growing cities. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Receive daily leadership insights and stay ahead of the competition.
With a highly selective approach focused on AAA destinations, Emblems seeks intimate, human-scale properties with a residential flair. .” — Member of the owning family of Lucknam Park LTD Emblems is Accor’s most exclusive collection brand, designed to craft tomorrow’s legacy through addresses of exceptional character.
This collaboration underscores New Zealands growing influence in technology-driven service industries and its capability to support large-scale hospitality businesses worldwide. Established in 2005, The Clarks Hotels & Resorts has rapidly emerged as one of Indias fastest-growing hotel management chains.
AI-powered business intelligence agents now allow operators to synthesize data from the PMS, revenuemanagement systems, and market sources in real time. These agents empower revenuemanagers to shift from reactive reporting to proactive strategy, reducing data wrangling while increasing forecast precision.
These solutions are designed to meet the evolving needs of modern homeowners and hotel operators, offering robust access control, enhanced security, and flexible management options. Be-Techs hotel lock systems empower hotels to streamline operations and elevate guest satisfaction. For more information, visit www.ideas.com.
By adopting CPI, hotels under Wyndhams 25 brands donât need to purchase or maintain expensive on-site hardware for their property management system. Seamless integration with other cloud-based third-party software like property management systems, reservation platforms, and loyalty programs.
The enhanced version of the âSkywayâ application provides hospitality, multifamily and senior living property managers with an easier way to monitor and maintain their propertyâs technology from a single portal, driving operational efficiency and improved guest experience.
Its mobile-friendly interface and intuitive setup empower lean teams to automate pricing decisions and scale operations effectively. âWe understand that one size doesnât fit all,â said Sabrina Jackson, VP of Product Management at Duetto. Whether general or front desk managers, our staff use it with ease and confidence.
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels. Ive been very impressed by how intuitive RUCKUS One is!
is managed and monitored from a unified inbox that provides powerful insights to boost conversions, increase website engagements , and streamline operations - saving time and cost. Managed through a single unified inbox, hotels can streamline communications, ensure a consistent brand voice, and gain insights into guest sentiment and trends.
Under the new partnership, Highgate-managed properties have access to exclusive pricing and support teams for SONIFIâs full suite of solutions, including Wi-Fi, interactive TVs, streaming and free-to-guest programming. With ad revenues supporting this innovation, the technology is now within reach of every hotel globally.
He has founded and scaled multiple successful technology companies. “I I am honored to serve as the next CEO of this exceptional company and work with our talented teams globally to deliver differentiated revenuemanagement solutions to the hospitality industry,” said Zoghlin. He was also the founder and CTO of Orbitz.
ATLANTA & HONOLULU Hotel Equities and Springboard Hospitality have announced a strategic merger, effective May 1, creating a scaled and differentiated hotel-management company built to deliver value for hotel owners across branded and independent segments.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Infor will be showcasing their latest innovations at HITEC 2025 booth 2400.
âThrough intelligent, enterprise-grade solutions, weâre helping hotels run smarter, deliver faster service and create more personalized guest experiences at scale. Later this year, the hotelier plans to continue its journey to a modern technology stack with the addition of OPERA Cloud property management (PMS).
The system streamlines item retrieval and reduces loss, improving both service speed and resource management. Mid-scale hotels âExpanding our mid-scale offering with the new R370 AP Featuring the AI-driven dual-band RUCKUS R370 solution, this option allows hotels to simplify operations and leapfrog technologies with the benefits of Wi-Fi 7.
Abhijay Sandilya, Managing Director, Japan & Micronesia, IHG Hotels & Resorts and CEO of IHG ANA Hotels Group Japan, said: “Building on our successful partnership with FET SYSTEMS INC is another wonderful milestone in our growth journey and together we are celebrating the addition of two new ANA Holiday Inn hotels into the IHG system.
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