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This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Hotels face growing pressure to do more with lessâdelivering tailored guest experiences while improving margins.
Based on dynamic pricing , a pooled inventory system and armed with smart pricing features, it offers flexibility to create and upsell services directly—think spa treatments, transfers, or late check-out “The booking engine exceeded expectations. It’s fast, reliable, and gives us the control we were missing.”
Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. c) Speed Things Up A slow site kills intent. Let’s make it happen…” c) Pre-arrival Upsells Offer room upgrades, add-ons like spa sessions, or late check-out to boost revenue and enhance the guest experience.
Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget. Smart content suggestions : AI can recommend blog posts, travel tips, or destination guides based on a guests interests, making marketing emails more useful and engaging.
We’ll walk you through how intent data can elevate your marketing operation, including how it helps you: Easily prioritize accounts Craft engaging content that converts Retain and upsell customers
Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%. Guests using kiosks generate 70% more upsell revenue per check-in than those checking in at the front desk. Upsell and loyalty are increasingly tied to digital touchpoints.
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Reduction of Operational Waste Data analytics helps pinpoint inefficiencies across departments — from low-converting distribution channels to unused inventory in upselling offers. Talk to one of our specialists today!
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Reduction of Operational Waste Data analytics helps pinpoint inefficiencies across departments — from low-converting distribution channels to unused inventory in upselling offers. Talk to one of our specialists today!
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Guests using kiosks generate 70% more upsell revenue per check-in than those checking in at the front desk.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Guests using kiosks generate 70% more upsell revenue per check-in than those checking in at the front desk.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Guests using kiosks generate 70% more upsell revenue per check-in than those checking in at the front desk.
To earn more bookings from these adrenaline-hungry adventurers, you need to make an intentional effort to communicate the activities available around your hotel, and, ideally, that your team can handle all of their excursion bookings and arrange their itineraries. Another option is for hotels to offer various discounts or seasonal packages.
Today, more than 150,000 advertisers â from global CPG leaders and Fortune 500 retailers to local restaurants â use the platform to reach high-intent customers, drive incremental sales, and grow their businesses. Upselling: Intuitive upselling at just the right moment in every conversation, leading to increased AOV.
Benefits: A one-on-one relationship with guests that improves the user experience More opportunities for upsells before arrival No commissions paid to third-party OTAs or other marketplaces means more revenue and profits Loyalty bookings can lower overall costs by increasing the lifetime value of each guest.
This new technology not only reduces administrative tasks for front desk staff (and lost room keys) but also increases upsells with messaging automation and offers. Conversational commerce More messaging options translate to more interactions with guests and more opportunities to upsell.
Brands, will succeed current Chief Executive Officer David Gibbs, who, in March 2025, informed the Board of Directors of his intention to retire in the next year after 37 years with the Company and a successful tenure as CEO. Turner, who currently serves as Chief Financial & Franchise Officer for Yum! Turner has served as Yum!
Upselling and cross-selling strategy pricing Upselling and cross-selling revolve around enhancing guest value. Upselling encourages guests to opt for a higher-value product or service, like choosing a suite over a standard room. This strategy aims to ensure maximum occupancy.
Increased upsell revenue Guest transportation not only increases guest satisfaction but is also a highly profitable opportunity for a hotel to increase revenue streams. Accessing information about upselling opportunities There’s a lot of information required for personalized guest transports. Are they going to need an early check-in?
Effective PPC Strategies for Hotels: High-Intent Keyword Targeting : Bid on phrases specific to your offerings, such as oceanfront suites in Miami, to capture the right audience. Hotels can boost sales through upselling and cross-selling, offering loyalty programs, and promoting special packages. How can a hotel increase sales?
The system’s ability to collect detailed data for upsells and rebooking is priceless, and the customized mobile apps help to enhance guest engagement. Cendyn can effortlessly integrate with other software solutions to take advantage of intent and loyalty data, which helps to increase direct bookings and enhance online visibility.
Later this year, brands will also gain AI-powered tools like chatbots for data insights for loyalty, ordering, and developer support, personalized upselling and offers, plus new app-less loyalty and payment features, including wallet passes, QR codes, and auto-reloading gift cards.
and kitchen operations tech company QSR Automations LLC, announced their intention to merge. The merger will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale. Digital Experience brings your brand to life across every guest touchpoint from mobile apps to digital wallets.
Later this year, brands will also gain AI-powered tools like chatbots for data insights for loyalty, ordering, and developer support, personalized upselling and offers, plus new app-less loyalty and payment features, including wallet passes, QR codes, and auto-reloading gift cards.
In the context of revenue management, the goal isn’t only to sell a room at a low price today with the intention of selling it at a higher price tomorrow. Through this technique, unauthorized and often malicious use is made of the name, logo or identity of a brand by individuals or entities with the intention to deceive.
From a business perspective, Expedia also supports upselling opportunities, offers visibility to mobile travelers, and provides you with market data that can shape your hotel revenue strategy. Expedia is a reliable channel for increasing bookings, especially during low-demand periods or to target international guests.
This approach unifies the full range of pricing decision-making, including room rates, upsell opportunities , and promotions, both through OTA and direct bookings. Optimizing discounted rates. This allows hotels to attract price-sensitive guests without offering unnecessary discounts. Evaluating campaign performance.
Increased revenue opportunities Trends towards personalised travel experiences open avenues for upselling tailored services, from customised room settings to bespoke tour packages, directly impacting revenue. Three-in-four reported to SiteMinder that what they need from their accommodation provider has changed within the last year.
Platforms like Google Ads, Microsoft Ads, and Bing Ads offer advanced targeting options based on search intent, location, and demographic data, making them essential tools for driving booking conversions.
For hotels, a metasearch strategy gets you in front of high-intent travel shoppers, with the potential to generate bookings at a lower cost than other distribution channels. Upsell and cross-sell. Travelers love hotel metasearch sites because they make it easy to compare rates from a variety of booking sources. Compete with OTAs.
Gen Z spends—with intention. Here’s how to level up your messaging strategy—and your reputation—before your next high-intent guest slips through the cracks. Make it fluent in upsell. They’re cancelling the ones that fail to meet them with energy, immediacy, and intention. The Misread: It’s Not Disinterest.
Unlike static interfaces or basic chatbots, this new engine interprets guest intent, reasons through complexity, and completes bookings seamlesslyâall within a fully branded hotel website experience. To learn more, visit Cloudbeds at HSMAI Commercial week and HITEC in Indianapolis, June 16th to June 19th, 2025.
Chatbots Generative AI-based chatbots on hotel websites can engage with visitors in multiple languages, identifying purchase intent and making personalized offers. For example, it will automatically create target segments for direct marketing campaigns and suggest what pricing and upsells to push out and at what time.
Imagine me, huddled over a spreadsheet, staring intently at the future booking pace. How can I best upsell AV equipment or catering packages? Sounds familiar, right? This is the classic definition we all learned, the sacred mantra of hoteliers and revenue managers. How do my restaurant promotions impact overall profitability?
How misalignment shows up (even in well-intentioned teams) Misalignment isnt always obvious. front desk upsells) When everyone has skin in the game, urgency becomes instinctive. Win and Lose as a team. Not pointing fingers. When urgency is present, change accelerates. When its absent, no tool or consultant can help.
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