General Manager and Target Marketing

Opening soon: The Keith Motel is set to make its Mornington Peninsula debut next month

Hotel Management

JUNE 27, 2024

While the two properties have very different target markets, what we share is a recognition of the thriving tourist appeal of the Mornington Peninsula,” said Group General Manager, Craig Dodd. Hilltonia Homesteads also owns nearby bathing and wellness experience, Alba Thermal Springs and Spa.

Motels

Motels Target Marketing General Manager Shopping

Designing a new era of intelligent revenue management

Hotel Business

JUNE 24, 2025

For example, if forward-looking data indicate a softening of demand in family suite bookings 90 days ahead, this insight can trigger targeted marketing interventions—such as geo-targeted ads, promotional bundling or influencer collaborations—to mitigate the gap.

Revenue Management

Revenue Management Revenue Management Forecasting

Limasan Villa Langkawi elevates guest experience and boosts revenue with Little Hotelier

Little Hotelier

FEBRUARY 11, 2024

Inspired by Japanese architecture and Indonesian culture, the gorgeous villa is expertly run by General Manager Wan Fikrie. Little Hotelier spoke with Wan about the property’s goals and the need to utilise market-leading software. However, to make this process easy and effective, Wan and the team required the help of technology.

Revenue

Revenue Target Marketing General Manager Dining

Webinars

How to Coach Reps on Overcoming Sales Objections with Confidence

New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Smart Tools & Strong Teams: A People-First Approach to AI in Sales

MORE WEBINARS

How to optimize the distribution mix

Demand Calendar

APRIL 3, 2023

It requires understanding the target market, analyzing data from various sources, mapping against online channels, setting up the website for booking success, building a loyalty program, and regularly reviewing the distribution strategy. Achieving the optimal distribution mix for a hotel is a complex task.

Target Marketing

Target Marketing Accommodation Services Management

Hotel Director: Key roles & responsibilities

SiteMinder

MARCH 17, 2025

In most cases, the general manager or hotel director holds the top operational role, overseeing all departments and ensuring the hotel meets its financial and service goals. However, in medium to large hotelsor those part of a chainthe owner often delegates operational control to a hotel director or general manager.

Hotels

Hotels Revenue Management Revenue Operations

How to start a hotel business plan

SiteMinder

AUGUST 1, 2024

Here’s what to include in your executive summary: Hotel concept: Briefly describe your hotel’s unique features, target market, and overall vision. Marketing strategy: Highlight your key marketing initiatives, such as online advertising, social media engagement, or partnerships with travel agencies.

Business

Business Revenue Hotels Occupancy

Why group revenue is about risk management

Hotel Speak

JULY 19, 2024

Whether you accept transient or group business to your hotel is more than just a revenue management question. It’s also a risk management question. And what is the philosophy of the hotel, the ownership, the general manager, and other stakeholders? It depends on the market. How much are you willing to risk?

Revenue

Revenue Management Revenue Management Average Daily Rate

10 years on: Cornell’s GMP and the industry

Boutique Hotel News

NOVEMBER 8, 2022

BHN speaks to two hospitality professionals who graduated from the General Managers Program (GMP) at Cornell University a decade ago, to understand their career progression and how the industry has evolved in that time. . It’s been 10 years since you enrolled on the General Managers Program at Cornell University.

General Manager

General Manager Business OTA Services

Experts weigh in on technology expectations of today’s hotel guests

Hotelier Magazine

MAY 4, 2023

Employee pushback is another challenge to implementing technology in hotels says Greg Staley, general manager, E-Pro Bot Inc. Data remains a top priority as hotels leverage it to optimize targeted marketing, personalization, and revenue management.

Operations

Operations Hotels Services ROI

CRM software is changing the game for hospitality businesses

Hotelier Magazine

JANUARY 24, 2024

Many people have access to the software, including the general managers, guest-services managers, revenue managers as well as sales and marketing teams who use it for insight into guests’ booking history, purchasing patterns, needs and preferences based on how they interacted with a hotel’s website.

Business

Business Hospitality Email Marketing Management

116 – TMG Hospitality Trailblazers: Mauri Berry

Travel Media Group

JULY 19, 2023

So what we would do is we would send customized and personalized emails to our guests from the general manager before, during, and after the stay. You have to be kind of targeted and specific in your marketing. And they communicated things like amenities service or facility updates on property during the pandemic.

Hospitality

Hospitality Marketing Market Business

What is Yield Management: Guide for Hotels

SiteMinder

JUNE 12, 2024

Over time, these roles matured and transformed, giving birth to the modern-day revenue or reservations managers. In the context of smaller establishments, such as boutique hotels or bed and breakfasts, it’s often the general manager who dons the hat of a revenue manager, juggling multiple responsibilities.

Yield Management

Yield Management Management Revenue Management Revenue

Hotel Management: Meaning, Types, and Operations

SiteMinder

JANUARY 8, 2024

Types of hotel management If we zoom in on accommodation management, it too can be divided into a few different categories, which reflect the broad range of tasks and challenges that hotel management presents. Build relationships with guests Develop a better rapport with your target market segment.

Operations

Operations Management OTA Hotels

Hotel Management: Meaning, Types, and Operations

SiteMinder

JANUARY 8, 2024

Types of hotel management If we zoom in on accommodation management, it too can be divided into a few different categories, which reflect the broad range of tasks and challenges that hotel management presents. Build relationships with guests Develop a better rapport with your target market segment.

Operations

Operations Management OTA Hotels

Hotel customer service: Tips, training, and tools

SiteMinder

JULY 18, 2024

Know your customer base Today’s travel market is diverse, encompassing everything from baby boomers to socially-minded millennials to wealthy leisure travellers. The more you understand your target market and the emotional experiences they seek, the better you can tailor your products and offerings to serve them.

Services

Services Hotels Travel Business

Hotel Sales Focus

Opening soon: The Keith Motel is set to make its Mornington Peninsula debut next month

Designing a new era of intelligent revenue management

Webinars

Trending Sources

Limasan Villa Langkawi elevates guest experience and boosts revenue with Little Hotelier

Webinars

How to optimize the distribution mix

Hotel Director: Key roles & responsibilities

How to start a hotel business plan

Why group revenue is about risk management

10 years on: Cornell’s GMP and the industry

Experts weigh in on technology expectations of today’s hotel guests

CRM software is changing the game for hospitality businesses

116 – TMG Hospitality Trailblazers: Mauri Berry

What is Yield Management: Guide for Hotels

Hotel Management: Meaning, Types, and Operations

Hotel Management: Meaning, Types, and Operations

Hotel customer service: Tips, training, and tools

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