Little Hotelier

FEBRUARY 11, 2024

Inspired by Japanese architecture and Indonesian culture, the gorgeous villa is expertly run by General Manager Wan Fikrie. Little Hotelier spoke with Wan about the property’s goals and the need to utilise market-leading software. Over the past three years, we have seen a consistent increase in both room nights and revenue.

Revenue 98

Revenue Target Marketing General Manager Dining 98

Demand Calendar

APRIL 3, 2023

It requires understanding the target market, analyzing data from various sources, mapping against online channels, setting up the website for booking success, building a loyalty program, and regularly reviewing the distribution strategy. Achieving the optimal distribution mix for a hotel is a complex task.

Target Marketing 73

Target Marketing Accommodation Services Management 73

Hotelier Magazine

JANUARY 24, 2024

Not only do [these two systems] manage our customer relationships as far as maintaining contact information, email data bases, and email-marketing software, they do all of our online relationship management by monitoring review sites, which let the properties know when they have a review so they can engage appropriately.”

Business 59

Business Hospitality Email Marketing Management 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more.

Operations 59

Operations Management OTA Hotels 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more.

Operations 52

Operations Management OTA Hotels 52

Hotelier Magazine

MAY 4, 2023

Employee pushback is another challenge to implementing technology in hotels says Greg Staley, general manager, E-Pro Bot Inc. Data remains a top priority as hotels leverage it to optimize targeted marketing, personalization, and revenue management. as you can imagine, their needs differ from large chains.

Operations 105

Operations Hotels Services Upsell 105

Boutique Hotel News

NOVEMBER 8, 2022

BHN speaks to two hospitality professionals who graduated from the General Managers Program (GMP) at Cornell University a decade ago, to understand their career progression and how the industry has evolved in that time. . It’s been 10 years since you enrolled on the General Managers Program at Cornell University.

General Manager 52

General Manager Business OTA Services 52