Skift Blog

SEPTEMBER 30, 2023

Skift Take: Bedbugs at the airport and on commuter hotels is definitely lot a good look heading into the Paris Olympics next year.

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Hotels Tourism 336

Anthony Cole Training

OCTOBER 6, 2023

Sales organizations typically have plenty of sales data due to the growth and usage of CRM systems, critical to capturing the activities that are occurring with the sales team. But effective coaching with sales performance data often becomes the greater challenge with sales managers and leaders. In our coaching platform, we offer several tools to help in this area and one of the most effective, easy to understand and utilize is sales data insight that comes from regular Sales Huddles.

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Hotel Management

OCTOBER 5, 2023

Members-only hotel brand Soho House has confirmed that it will make its Australian debut in Sydney’s Darlinghurst, building on its portfolio of more than 40 locations globally. In a website update on Thursday evening, Soho House revealed that the venue, near Sydney’s entertainment district of Oxford Street, will offer five floors for members to meet and mingle.

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Consumer Events Branding Travel 278

Hotel Financial Coach Blog

OCTOBER 4, 2023

What Hotel Industry People Are Saying About the Book – “The Prosperous Hotelier” Even the Chef is Getting In On the Action!!!! I was so incredibly fortunate to have had these insights and principles taught to me by David early in my career as a Chef. They gave me confidence and built a foundation for […] The post What Hotel Industry People Are Saying About the Book – “The Prosperous Hotelier” first appeared on Hotel Financial Coach.

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Hotels Hospitality 147

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Sales

Skift Blog

OCTOBER 1, 2023

Skift Take: Executives speaking at the Skift Global Forum 2023 had no shortage of opinions about how AI will affect travel. Here are their most noteworthy predictions.

Travel 331

Travel 331

Social Hospitality

OCTOBER 5, 2023

In today’s digital world, maintaining proper social media etiquette is essential. It not only shapes our online presence but also nurtures relationships and facilitates successful business interactions. This etiquette also provides a roadmap for what to share, guiding us toward the kind of content that resonates with our audience. Moreover, it dictates how to engage with others—be it through comments, likes, or shares—fostering a sense of community.

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Consumer Construction Business Branding 130

Are Morch

OCTOBER 4, 2023

In today’s digital age, online reviews wield immense influence, and the hospitality industry, particularly hotels, is significantly impacted by the sentiments expressed in these reviews. Guests often turn to platforms like TripAdvisor, Yelp, Google Reviews, and booking sites to share their experiences and opinions about their stay. Positive reviews can bolster a hotel’s reputation and […] The post Useful Ways Hotels Can Avoid Negative Guest Reviews Online appeared first on Are

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Hotels Hospitality 130

Skift Blog

OCTOBER 2, 2023

Skift Take: In a break with the past, hoteliers' and Airbnb's growth ambitions point toward rising competition for similar customers.

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Hotels 322

Hotel Financial Coach Blog

OCTOBER 1, 2023

Hospitality Financial Leadership – Workshop Sample 1 Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy […] The post Hospitality Financial Leadership – Workshop Sample 1 first appeared on Hotel Financial Coac

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Hospitality Services Hotels 130

Hotel Management

OCTOBER 5, 2023

Shangri-La Sydney has partnered with Australian artist Goompi Ugerbabah on an Artist in Residence program and stay package that it says will be a first for an Australian hotel. The harbourside hotel will exhibit ten of Ugerbabah’s artworks in public spaces throughout the hotel and Ugerbabah will be in residence for two weeks a year to meet guests and create art.

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General Manager Management Hotels 162

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

Sales

Hospitality Tech

OCTOBER 2, 2023

Interestingly, 59% of IT executives note that AI has increased their need for cybersecurity.

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Hospitality 121

Skift Blog

OCTOBER 6, 2023

Skift Take: Hopper is in a much deeper state of hurt than it is letting on. It has a trimmed down vision to focus on direct hotel relationships after two of the biggest online travel agencies in the world departed as partners.

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Travel B2B Hotels 321

Hotel News Resource

OCTOBER 6, 2023

Article - Hotel Rates Likely to Continue Upward Trajectory in 2024 Despite Softening of Leisure Travel Demand - American Express Global Business Travel Consulting studies the impact of new business travel patterns on hotel trends

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Travel Business Hotels 119

Hotel Management

OCTOBER 4, 2023

A new premium accommodation offering set within the Hunter Valley’s Bimbadgen vineyards is set to open in mid-October. The Lane Retreat, Bimbadgen, developed by property and hospitality group Mulpha Australia, is nestled within 15 hectares of secluded vineyard and natural bushlands. With 60 premium studio retreats – each featuring their own outdoor decks – The Lake Retreat is designed to offer unique accommodation that complements Bimbadgen’s Palmer’s Lane wedding and events venue and the winery

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General Manager Accommodation Dining Resorts 162

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

eHotelier

OCTOBER 3, 2023

How to stay on top of your guest feedback - Insights - Insights Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.

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Operations 119

Skift Blog

OCTOBER 5, 2023

Skift Take: JLL has released an investor's guide to lifestyle hotels, a fast-growing category. Plus, other highlights from this week's news in hotel deals and development worldwide.

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Hotels Branding 321

Hotel Business

OCTOBER 5, 2023

Workforce automation company Unifocus convened a dozen C-Suite brand executives, owners and industry influencers to focus on the labor crisis at The Lodging Conference in Phoenix. Moderated by Michael Frenkel, president, Travel Conversations LLC, the panel included Brian Kirkland, CIO, Choice Hotels; Bharat Patel, chairman, AAHOA; Neal Patel, immediate past chair, AAHOA; Chris Trick, CMO, Sonesta; Todd Felsen, CEO, OTH Hotels; Chris Henry, CEO, Majestic Hospitality Group; Peter Kressaty, chief c

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Branding Services Management Revenue Management 116

Hotel Management

OCTOBER 5, 2023

Accor Pacific is partnering with globally renowned music, film and technology festival SXSW for its inaugural Sydney event this October. As the Official Accommodation Partner of SXSW Sydney 2023, Accor Pacific aims to enhance the overall experience of attendees by providing “exceptional accommodation options and unparalleled hospitality”. Taking place at Sydney’s International Convention Centre (ICC) and venues across the city, SXSN is expected to draw participants and industry professionals fro

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Events Accommodation Travel Management 147

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

eHotelier

OCTOBER 2, 2023

Let's delve into the profound impact of AI and ChatGPT on the hospitality sector and explore how you can harness their transformative potential.

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Hospitality Hotels 119

Skift Blog

OCTOBER 6, 2023

Skift Take: In the past decade, online travel has prioritized logistics over experiences. Still, advancements in AI are set to reverse this focus, placing the experience at the center of why consumers choose to travel.

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Consumer Travel Operations 321

Hotel Designs

OCTOBER 4, 2023

Hotel Designs VIP arrivals: hottest hotels opening in October 2023 VIP arrivals: hottest hotels opening in October 2023 From bold brand statements to bijoux boutique offerings – writer Pauline Brettell rounds up an eclectic list of the hotel openings on our radar this month… A few of the names on this list, have been teasing us for a while with pipelines and impending openings and it is always exciting to see those architectural renders transformed into living, breathing designs.

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Resorts Hotels Accommodation Pipeline 111

Hotel Management

OCTOBER 5, 2023

IHG’s Crowne Plaza Hotels and Resorts brand is launching a new meetings concept for the Greater China market to better address the needs of the modern business traveller. ‘Meetings without Boundaries’ is designed to capitalise on rising demand for domestic cultural tourism and bleisure travel at time when the brand is expanding further into primary economic centres such as Beijing, Shanghai, Guangzhou and Shenzhen, as well as high-tech zones in the likes of Hangzhou, Xiamen, Chengdu, and Qingdao

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Travel Pipeline Resorts Business 147

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

eHotelier

OCTOBER 5, 2023

Has hospitality recovered in the post-Covid world? - Insights - Insights We revisit a 2019 Covid report to see which forecasts were accurate and how they are still impacting the global hospitality industry.

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Hospitality Forecasting 116

Skift Blog

OCTOBER 4, 2023

Skift Take: Not everybody had nice things to say about last year's World Cup in Qatar. Saudi Arabia wants to do a better job, planning to host the FIFA World Cup 2034, amid stricter guidelines on human rights and sustainability.

Tourism 317

Tourism 317

Hotel Business

OCTOBER 6, 2023

Boston is the most expensive city in the U.S. for hotel accommodation, according to a new survey by Cheaphotels.org. The survey compared hotel rates across 50 U.S. destinations during October 2023—the month when hotel prices in most American cities tend to be at their highest. Only centrally located hotels with a 3-star rating or more were considered for the survey.

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Hotels Accommodation 111

Hotel Management

OCTOBER 5, 2023

YHA Australia has relaunched its Sustainable Properties Fund – formerly known as the Sustainable Hostels Fund – with the $5 Membership Fee from guests’ first stays now used to help reduce the environmental impact of its properties. The initiative is aimed at supporting YHA’s net zero target through energy, carbon and waste reduction, and water conservation.

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Management Hotels Business 147

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

eHotelier

OCTOBER 4, 2023

In the highly competitive landscape of the hospitality industry, mastering the art of collecting online reviews is a strategic move that can set you apart from the competition. You'll not only boost your online reputation but also gain valuable insights to improve your service.

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Services Hospitality Hotels 116

Skift Blog

OCTOBER 1, 2023

Skift Take: Marriott recently held a four-hour event for investors that included 144 slides. Here are 5 of the most eye-catching ones.

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Events Hotels 317

Hotel Designs

OCTOBER 3, 2023

Hotel Designs The dragon awakes – inside Hotel Draken The dragon awakes – inside Hotel Draken Award-winning Swedish design agency, Stylt, have designed Hotel Draken by drawing inspiration from its natural ties to local culture… Situated in the classic cultural quarter near Gothenburg’s harbour, Stylt has designed Clarion Hotel Draken as the new cultural amplifier of Gothenburg.

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Hotels Hospitality 111

Hotel Management

OCTOBER 5, 2023

Air New Zealand has launched its all-new baggage tracking feature, which is now available to all app users. Customers travelling on the airline’s domestic and international services will now be able to track the last recorded status of their bag as it makes its way through the airport processing system, onto the aircraft, and finally, arrives at its destination.

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Travel Events Sales Services 147

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality