Anthony Cole Training
JUNE 14, 2024
Most sales managers say that one of their greatest challenges is their ability to motivate and set goals for their salespeople. If a sales manager can figure out what makes their people “tick,” they can better help them hit their goal numbers. Sales motivation seems like hard work because salespeople often value different things. There are, however, several steps a sales manager can take to establish a motivating environment.
Skift Blog
JUNE 9, 2024
Skift Take: In recent decades, women have gone on to lead countries and major companies. But the airline industry has been much slower to close its broad gender gap across senior leadership, engineering and pilot roles.
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Lodging
JUNE 14, 2024
Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.
Hotel Management
JUNE 13, 2024
Parkroyal Melbourne Airport has completed a multi-million-dollar refurbishment spanning guest rooms, conferencing facilities and common areas. The new look features light-filled spaces, Melbourne-inspired carpets and textiles, and improved facilities. “Melbourne Airport is welcoming record numbers of international and domestic guests, and recently won the best airport in Australia and the Pacific for the fourth year in a row,” said Parkroyal Melbourne Airport General Manager, Cameron Mead.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Social Tables
JUNE 12, 2024
Planning a successful event involves working with a large team of reliable, capable professionals. Planners work with venues, specialized staff, and vendors to ensure everything runs smoothly. A lot of tiny pieces must fall into place for an event to succeed, and the wrong event vendors could lead to lots of trouble later in the planning process. In this guide, we’re walking you through everything you should know about event vendors.
Skift Blog
JUNE 10, 2024
Skift Take: This summer, the Mediterranean island of Mallorca finds itself grappling with an age-old question: How much tourism is too much? What's notable is that the protests have spread to areas far from the coastal centers because tourism has, too.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
JUNE 13, 2024
IHG’s luxury and lifestyle brand Kimpton Hotels and Restaurants is set to expand to Hawaii with the opening of its first location in 2026 following a historically sensitive restoration of Kauai’s landmark Coco Palms Resort. Located in the natural surroundings of the valley of Wailua, Coco Palms gained status as a premier destination during the golden era of Hollywood, with renowned guests such as Elvis Presley, Rita Hayworth and Gene Autry, but in 1992, Hurricane ‘Iniki struck Kaua‘i causing sig
Are Morch
JUNE 13, 2024
The hospitality sector is driven by superior customer service, agility, and a talent for catering to a wide range of clientele. Hiring people who can handle all that with grace and a smile is not an easy process. In this industry, hiring has typically been a drawn-out procedure that relies heavily on in-depth interviews and human […] The post The Evolution of Recruitment in Hospitality: How AI Tools are Redefining Success Metrics appeared first on Are Morch, Digital Transformation Coach.
Skift Blog
JUNE 12, 2024
Skift Take: Intrepid, known for its small group adventures, is inching into providing accommodations with a new investment. It's also working to reduce its carbon footprint by slashing flights.
Lodging
JUNE 12, 2024
WASHINGTON—More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Over the last six months, 86 percent of respondents have increased wages, 52 percent have offered greater flexibility with hours, and 33 percent have expanded benefits to cope with the nationwide workforce shortage.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
JUNE 12, 2024
Hilton welcomes new commercial leader Hilton has appointed Daniella Tonetto to the position of Senior Commercial Director Australasia, effective 1 July. Tonetto brings a wealth of industry experience, most recently serving as Director – Hotels at Axsia HTL, where she worked closely with hotel leaders and owners to achieve their goals and maximise return on investment.
Social Hospitality
JUNE 11, 2024
Introduction to Facebook Ad Campaigns Facebook ad campaigns can be incredibly effective if done right. With over 2.8 billion active users, the platform offers a vast audience for businesses to tap into. However, more than simply creating ads is required; they must be strategically optimized for better ROI. Engaging with a Facebook Ads Company can provide expertise in maximizing your ad spend and reaching your target audience more effectively.
Skift Blog
JUNE 9, 2024
Skift Take: Some New York City homeowners believe they should still be allowed to list their homes on Airbnb despite the city's ban, and they're not letting up in their demand for reinstatement.
Lodging
JUNE 10, 2024
For the second year in a row, sustainability will be a defining factor in hospitality in 2024. Venues that prioritize sustainable initiatives will bring in more business, both from leisure travelers and group business. Even business travel managers are looking for ways to reduce the carbon footprint of their corporate travel programs, including choosing more eco-friendly accommodations.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
JUNE 11, 2024
Leading figures in the South Pacific’s hotel and tourism industry will gather on Fiji’s Denarau Island for the inaugural AHICE Fiji Islands Summit , as the nation’s tourism market continues to thrive. At the 2024 Summit, taking place on July 3-4 across four key resorts, attendees can expect evocative keynotes world-class panels, data dumps, global speakers and supported by some of the world’s leading hotels, chains and suppliers.
Hotel Financial Coach Blog
JUNE 9, 2024
Click on image to learn more 🔊 Listen to Post [link] For most people we all have our song of life, that special time and genre, and maybe even a band or artist that really captures the essence of who we were then, and it marked a turning point in our younger lives. For me it was definitely Rush! I can vividly remember when I first heard the song from the same album titled 2112, and I have never really been the same since.
Skift Blog
JUNE 10, 2024
Skift Take: Generative AI is going directly into the iPhone. It helps with travel a little right now, but that's only the beginning.
Lodging
JUNE 13, 2024
President of Coakley & Williams (C&W) Hotel Management Company Mark Williams is at the helm of the business that has been in his family since its founding in 1961 with a handshake between his grandfather Fred Williams and his partner Neil Coakley. He described for LODGING how he and his company have developed over the years, including the formation of a strategic partnership with Hotel Equities, where his title is currently SVP business development for […] The post Legacy Leading:
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Management
JUNE 11, 2024
Skye Suites Parramatta is inviting guests to show their support for survivors of domestic violence, through a collaboration with national domestic violence organisation, DV Collective. Set up by domestic violence survivor Kylie Johanson, DV Collective aims to create safe places for women and children by harnessing the support of corporate organisations through its Silly Socks initiative.
eHotelier
JUNE 10, 2024
As climate change continues, it’s vital for hospitality businesses to take preemptive action. This should include adapting buildings to be more resilient and planning effective continuity processes.
Skift Blog
JUNE 14, 2024
Skift Take: There will clearly be more pruning to come as Expedia Group expands its One Key loyalty program to Europe, and takes hard looks at its brands and operations in countries around the world.
Lodging
JUNE 9, 2024
ATLANTA—Officials of Whitestone Companies announced the acquisition of the 275-room Le Méridien Atlanta Perimeter in partnership with Shaner Hotels. “With the addition of Le Méridien Atlanta Perimeter, we further cement our portfolio of hotels with well-respected owners and brands,” said Plato Ghinos, president, Shaner Hotels. “This hotel expands our presence in Georgia, creating economies of scale and the ability to share best practices which will have an immediate positive impact on Le Méridie
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Management
JUNE 13, 2024
On a tree-lined street in the heart of Tokyo’s thriving Ginza, where luxury boutiques and Michelin-starred restaurants are found on almost every corner, you can find Marriott’s latest EDITION hotel and it’s quickly become one of the brand’s finest since opening only six months ago. For the latest EDITION property in Tokyo, hospitality icon Ian Schrager once more brought out his creative best and again collaborated with renowned Japanese architect Kengo Kuma – the two worked on The Tokyo EDITION,
Refine
JUNE 14, 2024
Personalized digital marketing is a proven approach for increasing direct bookings and growing revenue, but personalization isn't a "set it and forget it" strategy. Here's how to evaluate your marketing personalization program, and how to pivot when the metrics don't meet your expectations. Personalization is Important for Elevating Guest Experiences.
Skift Blog
JUNE 14, 2024
Skift Take: IHG has petitioned to cancel Marriott's newest trademark, City Express by Marriott. IHG feels the name is just a little too close for comfort to its own popular hotel brand, Holiday Inn Express?
Lodging
JUNE 9, 2024
DALLAS, Texas—Coury Hospitality continues to grow its portfolio of boutique hotels with a pipeline of new openings and developments across the United States. “We are honored that the industry’s leading owners and developers continue to choose Coury as their partner for designing, developing, and operating new lifestyle hotels. Our signature services and ability to create unmatched moments delight guests and locals while enhancing revenue and delivering significant value for our partners,” said P
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
JUNE 13, 2024
ARMA and Allara Learning Launch New Revenue and Yield Management Fundamentals Course. The Australian Revenue Management Association (ARMA), in collaboration with Allara Learning, is thrilled to announce the launch of a brand new, nationally accredited course in Revenue and Yield Management Fundamentals. This critical program addresses a skills gap in the hospitality and tourism industry, equipping professionals with the knowledge and expertise needed to optimise revenue streams and drive signifi
eHotelier
JUNE 13, 2024
The idea of quiet luxury in hotel accommodations is not in your face pizazz, it is the opposite - a respite of sorts that brims with hospitality, modern conveniences, and promises an experience worth talking about. Not loud or in your face, it is understated and not labeled.
Skift Blog
JUNE 13, 2024
Skift Take: LVMH will invest to help Accor breathe new life into the legendary luxury brand, leading more quickly to new Orient Express trains, hotels, and ships.
Lodging
JUNE 14, 2024
WASHINGTON—The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year over year, according to CoStar’s latest data through June 8, 2024. U.S. Hotel Performance June 2-8, 2024 Percentage change from comparable week in 2023:Occupancy: 69.1 percent (down 0.1 percent)ADR: $160.90 (up 1.8 percent)RevPAR: $111.26 (up 1.7 percent) Among the Top 25 Markets, Houston saw the highest year-over-year increases in occupancy (up 14.8 percent to 71.1 perc
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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