Skift Blog

APRIL 30, 2023

Skift Take: Like Sonder, Vacasa is another example of a company that went public way too early via a special purpose acquisition company, or SPAC, merger.

Management 358

Management Hotels 358

Lodging

MAY 1, 2023

Ambitious entrepreneurs in lodging technology innovation are motivated by a passion to improve the industry, companies, people, and maybe even the world. Driven by a desire to succeed, they work tirelessly to secure the funding, backing, and press necessary to transform their fledgling idea into a thriving business operation. But how do these ideas start?

Operations 278

Operations Business 278

Hotel Management

MAY 5, 2023

IHG’s Group Chief Executive Officer, Keith Barr, is stepping down from his position and from the IHG Board on June 30 after six years in the top job. Barr plans to return with his family to the US but will remain available to support and advise the business until the end of 2023. IHG has appointed Elie Maalouf, a member of IHG’s Board and Executive Committee, to take over as Barr’s successor.

Real Estate 264

Real Estate Business Branding Operations 264

Are Morch

MAY 4, 2023

Google Ads can be one of the most powerful and effective tools for hoteliers to use while trying to target demographics and reach new customers with ads for their hotel. When used correctly, Google Ads provides great reach, precise targeting, and powerful tools that can lead to your business beating out the competition and increasing […] The post Mistakes to Avoid While Running Google Ads for Your Hotel Business appeared first on Are Morch, Digital Transformation Coach.

Business 162

Business Hotels 162

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Sales

Skift Blog

MAY 3, 2023

Skift Take: The AI-driven Airbnb is coming, so watch its trajectory of launches later this year and mid next year. Chesky promises it will be a whole different service by next year.

Services 345

Services Travel 345

Lodging

APRIL 30, 2023

According to a 2021 McKinsey & Company report, companies who excel at personalization generate 40 percent more revenue from those activities than companies who are merely average in that key area. The hospitality experience is particularly suited to customization, and hoteliers can certainly benefit from excelling in catering to guests’ individual preferences.

Revenue 278

Revenue Hospitality Travel 278

Hotel Financial Coach Blog

APRIL 30, 2023

Click on image to learn more The Three Pillars of Hospitality Coming Soon – The Prosperous Hotelier Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership Workshops Keynote and Breakout Sp

Hospitality 147

Hospitality Services Management Hotels 147

Skift Blog

MAY 4, 2023

Skift Take: Any changes the next wave of artificial intelligence might bring will not be instantaneous. Booking Holdings has time to act to sustain its current position in online travel.

Travel 339

Travel 339

Lodging

MAY 1, 2023

MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its first quarter 2023 financial results. Metrics from the results include: The post Hilton Reports Q1 2023 Financial Results appeared first on LODGING Magazine.

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Hotel Management

MAY 2, 2023

The second iteration of the Future Leaders Forum took place at SkyCity Adelaide on Tuesday May 2, kicking off the 2023 Asia-Pacific Hotel Industry Conference and Exhibition (AHICE). The under-35’s leadership event celebrated emerging talent in the industry and shared powerful career stories from those in established leadership positions. The afternoon sessions included thought-provoking panel discussions including The Future of Real Estate and The Investors’ Outlook, as well as insightful interv

Real Estate 264

Real Estate Small Business General Manager Events 264

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

Sales

Are Morch

MAY 1, 2023

It’s no secret that the hospitality industry generates a considerable amount of waste. From single-use plastics to food waste and medical waste disposal, these businesses have a significant impact on the environment. However, with the rising demand for sustainable practices, the industry is stepping up to the challenge. In this article, we will explore innovative […] The post Waste Reduction and Management in the Hospitality Industry: Best Practices and Innovations appeared first on

Management 130

Management Hospitality Business 130

Skift Blog

MAY 1, 2023

Skift Take: We wish hotel companies and online travel agencies were as innovative in providing much-touted personalization as they are in inventing extra fees customers struggle to avoid.

Resorts 313

Resorts Travel Hotels 313

Lodging

MAY 4, 2023

LAS VEGAS—MGM Resorts International reported financial results for the quarter ended March 31, 2023. “MGM Resorts is executing across all of its geographies and channels with record first quarter Las Vegas Strip Adjusted Property EBITDAR, consistently strong Regional Operations profit, MGM China’s swift return to profitability, and BetMGM’s anticipated positive earnings later this year,” said Bill Hornbuckle, CEO and president of MGM Resorts. “Beyond our continued e

Resorts 264

Resorts Operations Hotels 264

Hotel Management

MAY 3, 2023

IHG is set to bring its flagship Crowne Plaza brand to Fiji for the first time following a major signing with Wailoaloa Hotel Pte Ltd. The business shared the announcement exclusively to HM during the 14th Asia Pacific Hotel Industry Conference and Exhibition (AHICE) this week. Opening in late 2023, following a multi-million-dollar conversion and extension of the Pullman Nadi Bay, the Crowne Plaza Fiji Nadi Bay Resort and Spa will give IHG a dominant presence in the airport town of Nadi and take

Dining 246

Dining Branding Resorts Accommodation 246

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

eHotelier

MAY 1, 2023

Here is a closer look at how generative AI will impact travel marketing along with examples of its potential applications in hotels, destinations, restaurants, cruise companies and airlines.

Marketing 122

Marketing Market Travel Hotels 122

Skift Blog

MAY 5, 2023

Skift Take: Under Barr, IHG shook off years of brand cobwebs and expanded its portfolio. Like Barr, Maalouf comes into the CEO role with years of brand experience that can serve him well.

Branding 307

Branding Hotels 307

Lodging

MAY 4, 2023

A self-described gardener, Makeready President and COO Christine Magrann was tapped by Jimmy Merkel, CEO and founder of investment firm Rockbridge, in 2015 to take on a position that entailed tending to a relatively new variety of guest, one seeking a more personal experience than that offered by the traditional brands. Magrann recently shared with LODGING how she approaches providing the brand’s unique guest experiences much like a gardener, with patience, teamwork, and constancy, saying, [R

Branding 264

Branding Hotels 264

Hotel Management

MAY 3, 2023

BWH Hotel Group (BWH) is set to open a new-build hotel in Hervey Bay, Queensland under its soft brand offering, BW Signature Collection. BWH Hotel Group’s Managing Director Australasia, Graham Perry, announced the signing of South Harbour Hervey Bay with Place Property Group at the Asia-Pacific Hotel Industry Conference and Exhibition (AHICE) on Thursday.

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Accommodation Branding Management Hotels 246

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Skift Blog

MAY 4, 2023

Skift Take: Big tech companies everywhere have been dropping staff, and now it's Sabre's turn. This may also be a result of a permanently changed travel industry post-pandemic and Sabre's effort to keep up.

Travel 307

Travel Global Distribution System 307

Skift Blog

MAY 3, 2023

Skift Take: Airbnb improves on more privacy, price transparency and host engagement as part of its annual summer release upgrades.

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Skift Blog

MAY 2, 2023

Skift Take: For San Francisco, India seems to be the new China.

Tourism 301

Tourism Travel 301

Skift Blog

MAY 5, 2023

Skift Take: Business travel in South America has more than a pulse. North America is a laggard.

Business 293

Business Travel 293

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Skift Blog

MAY 4, 2023

Skift Take: In football or soccer — pick your sport/analogy — sometimes it takes a new coach to get momentum. Under its new CEO, Tripadvisor is making significant changes to its core products.

Travel 293

Travel Hotels 293

Skift Blog

MAY 4, 2023

Skift Take: Royal Caribbean is sailing along on several trends —strong economic conditions, travel interest in experiences and pent-up demand— to get out of the red.

Travel 293

Travel Services 293

Skift Blog

MAY 2, 2023

Skift Take: The buzz around the ongoing Arabian Travel Market in Dubai offers a glimpse into the thriving tourism industry in the region. Tourism in the Middle East is set to grow in coming years.

Tourism 293

Tourism Marketing Market Travel 293

Skift Blog

MAY 1, 2023

Skift Take: Marriott plans to absorb the select-service brand by August 3. The goal of this new brand is mainly to appeal to Latin American travelers and developers.

Branding 293

Branding Services Travel Hotels 293

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Skift Blog

APRIL 30, 2023

Skift Take: Macau is the beneficiary and Hong Kong the loser as Chinese travelers mark Labor Day weekend.

Travel 292

Travel Tourism Hotels 292

Skift Blog

MAY 3, 2023

Skift Take: Travelers have long grumbled about clunky online interfaces for booking travel. Etihad's test of a more conversational style is welcome. It may wake WhatsApp to the possibilities.

Travel 285

Travel 285

Skift Blog

MAY 2, 2023

Skift Take: GoFirst's bankruptcy filing is not unexpected given the airline's ongoing financial struggles. However, the real question is whether the airline can recover from this situation, especially as the country is still awaiting the resurrection of Jet Airways.

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Skift Blog

MAY 5, 2023

Skift Take: Today's edition of Skift's daily podcast looks at Sabre’s cuts, Tripadvisor’s shifts, and Navan’s advances.

Travel 274

Travel 274

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality