Sat.Jan 20, 2024 - Fri.Jan 26, 2024

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CoStar: U.S. Hotel Performance Decreases, Comparisons Remain Mixed

Lodging

WASHINGTON—U.S. hotel performance decreased from the previous week, while year-over-year comparisons remained mixed, according to CoStar’s latest data through Jan. 20, 2024. U.S. Hotel Performance January 14-20, 2024 Percentage change from comparable week in 2023:Occupancy: 52.2 percent (down 3.8 percent)ADR: $142.27 (up 1.6 percent)RevPAR: $74.31 (down 2.2 percent) Among the Top 25 Markets, Seattle saw the largest year-over-year occupancy increase (up 9.6 percent to 54.1 percent).

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Marriott vs. Hilton: What Their 2024 Hotel Pipelines Reveal

Skift Blog

Skift Take: Hotel execs gathered this week to compare the sizes of their hotel pipelines. The companies with the largest hotel development forecasts were Marriott and Hilton, and the types of properties proving popular says a lot about their strategic directions.

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Achieving Sales Team Excellence – the Motivation Competency

Anthony Cole Training

The dream of every dedicated sales leader and the key to achieving sales team excellence is understanding what drives and inspires their people to perform at their highest potential. What are the competencies and behaviors of those leaders who seem so talented at helping others achieve their very best? We rely on the pioneer and #1 sales management evaluation by Objective Management Group to help understand exactly what it takes to ‘motivate’ a sales team.

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Exclusive: Ascott’s ‘unorthodox’ approach to Lyf

Hotel Management

The Ascott Limited has introduced its second Lyf property in Japan with the official opening of Lyf Ginza. VIP guests, investors, and local and international media gathered at the colourful 140-room property on Wednesday January 17 to hear from the hotel team and Ascott executives, following its soft opening in November 2023. Rather than a traditional ribbon cutting ceremony, the opening event saw the unveiling of a custom artwork made from pre-loved children’s toys.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Lodging Econometric: Dallas Again Leads U.S. Construction Pipeline

Lodging

In the ever-changing landscape of the U.S. hospitality industry, the Q4 2023 U.S. Construction Pipeline Trend Report by Lodging Econometrics (LE) shed light on cross-market trends. Dallas emerged as the strongest market, leading the nation with a record-breaking 193 projects/22,291 rooms, signifying Dallas’s growth and confidence in the hospitality sector.

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A New Plane Every Week For a Decade: IndiGo CEO Eyes Global Growth

Skift Blog

Skift Take: Already India’s largest airline, IndiGo is gearing up for even greater success. CEO Pieter Elbers tells Skift how he plans to do it.

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Exclusive: BWH broadens scope to build growth

Hotel Management

BWH Hotels is looking to hotel management agreements (HMAs) to build growth in Australasia with the recent appointment of Rod Munro as Managing Director of the region. Having spent 20+ years in global hospitality operations – including as Vice President of Operations – Australasia for Stamford Hotels and Resorts, and over 15 years with Accor in a variety of positions – Munro is eager to put his hotel management expertise into practise to build the presence of BWH Hotels’ brands inclu

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ALIS Panel Brings Diverse Segments of Travel Together to Discuss Challenges, Solutions

Lodging

LODGING is live from ALIS 2024, brought to you by Choice Hotels. Access more of our live coverage here. The keynote panel at ALIS brought together executives from a variety of different segments of the travel industry to address some of the current trends and potential challenges to further growth and a key focus of the discussion was leisure and international travel.

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JetBlue May Try to Terminate Merger With Spirit

Skift Blog

Skift Take: The New York-based carrier said it believes it can end the merger agreement with Spirit airlines on or after January 28.

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The Prosperous Hotelier: Who Is the Ideal Audience for the Book?

Hotel Financial Coach Blog

The Prosperous Hotelier Who Is the Ideal Audience for the Book? Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring […] The post The Prosperous Hotelier: Who Is the Ideal Audience for the Book?

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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China back on top: Sydney Airport reports ‘one of the strongest China recoveries of any international airport’

Hotel Management

New South Wales’ international visitor numbers are approaching pre-pandemic levels, according to December figures from Sydney Airport. The airport’s T1 international terminal welcomed 1.5 million passengers during the last month of 2023 – a 29.4% increase on the same month in 2022, and a 93.3% recovery rate on December 2019. China was the number one international source market for Sydney Airport, followed by New Zealand, United States, United Kingdom and South Korea.

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ALIS Forward Development Panel Points To Longer Stays, Wellness As Key Guest Trends

Lodging

LODGING is live from ALIS 2024, brought to you by Choice Hotels. Access more of our live coverage here. Remote work, longer stays, wellness and the demand for cutting-edge technology were among the top consumer trends cited by a quartet of female development executives as driving both demand and design within the newest generation of hotels. In a panel entitled “Forward @ ALIS: Part 1 – Development Disruptors”—which was moderated by John Lancaster, VP, emerging markets, Choice […] The post

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Boeing 737 Max 9 Is Back in Service. What It Means for the Airline Industry

Skift Blog

Skift Take: Passengers may feel wary about flying on a Boeing 737 Max 9, but incidents like the Alaska one are quite rare.

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Hospitality Financial Leadership – The Fundamental Accounting Equation

Hotel Financial Coach Blog

Hospitality Financial Leadership – The Fundamental Accounting Equation Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post Hospitality Financial Leadership – The Fundamental Accounting Equation fir

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Hilton takes on the metaverse in latest loyalty campaign

Hotel Management

Hilton has made its first foray into the world of virtual reality in partnership with Paris Hilton’s 11:11 Media. The global hotels giant has teamed up with the media company to launch a loyalty campaign in Paris Hilton’s Slivingland metaverse on online gaming platform, Roblox. Users will have the opportunity to earn Hilton Honors rewards by engaging in immersive challenges within Slivingland, including at a virtual Hilton hotel.

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Anthony Capuano, Marriott International at ALIS 2024

Lodging

LODGING is live from ALIS 2024, brought to you by Choice Hotels. Access more of our live coverage here. Dennis Nessler sat down with Anthony Capuano, president and CEO of Marriott International at ALIS 2024 in Los Angeles. The post Anthony Capuano, Marriott International at ALIS 2024 appeared first on LODGING Magazine.

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Airbnb Defacto Ban in NYC Spurs ‘Staggering’ Gains in New Jersey

Skift Blog

Skift Take: It's good times for Airbnb hosts in two New Jersey cities within an easy mass transit commute of NYC.

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JLL: Global hotel investment volume to accelerate in ’24

Hotel Business

JLL’s Hotels & Hospitality Group ‘s Global Hotel Investment Outlook 2024 forecasts that global hotel investment volume will increase 15% to 25% year-over-year. Though 2023 proved to be a challenging year for commercial real estate, marked by geopolitical tensions and capital market dislocation, the lodging industry demonstrated resilience, with RevPAR achieving a full recovery and surpassing 2019 levels by 12%.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Accor’s Handwritten Collection gathers pace amid high demand for soft brands

Hotel Management

Accor’s midscale collection brand Handwritten Collection is gaining momentum with around 25 hotels set to open in 2024 and beyond, and over 150 projects and leads in the works. First launched in January 2023, Handwritten Collection has opened 12 hotels – spanning Australia, China, Europe, Singapore and Thailand – in the last 12 months. A collection of small to mid-size hotels that reflect the character of the people who run them, Handwritten Collection is becoming one of the fastest-growing mids

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Grab-and-Go Success: Five Questions for Hoteliers to Consider

Lodging

Food and beverage expenses are on the rise, and it’s prompting hoteliers to rethink their strategies. An STR analysis published in LODGING found that heightened labor costs along with other F&B expenses cut into hotel profit margins in 2023. This reality has prompted operators to scale back some services and invest in new solutions, according to an October 2023 CBRE analysis for LODGING.

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United Nations Rebrands its Tourism Agency

Skift Blog

Skift Take: United Nations World Tourism Organization was a mouthful and it sounded clunky. Seems the UN wants to make life easier for everyone with a simpler name.

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AI in Hotels: Revolutionizing Guest Experiences and Operations

Hospitality Tech

Five ways you can integrate AI into your hotel's current technology stack.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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SH Hotels seeks to redefine luxury as it prepares to take eco-concious brands Down Under

Hotel Management

SH Hotels and Resorts is ramping up global expansion of its portfolio with properties in the works across four continents and 13 countries and territories, including two brand debuts in Australia. SH Hotels and Resorts Founder, Barry Sternlicht, said the company will remain committed to its mission as it grows its presence worldwide. “At SH Hotels and Resorts, we believe in creating spaces that transcend the ordinary and are more than just a place to stay – they are a celebration of living in

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ALIS Conference Kicks Off With Kong Receiving Lifetime Achievement Award

Lodging

LODGING is live from ALIS 2024. Access more of our live coverage here. The lodging industry is convening for the first time in 2024 as the 23rd annual ALIS conference kicks off today in Los Angeles with a number of highlights for the roughly 2,000 attendees, including the recognition of former Best Western chieftain David Kong. Kong—who retired as president and CEO of Best Western Hotels at the end of 2021—will be presented with the […] The post ALIS Conference Kicks Off With Kong Receivin

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The Quiet Dealmakers of Short-Term Rentals

Skift Blog

Skift Take: M&A in short-term rentals isn't new, but players today prefer to remain quiet about the deals and their value.

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5 Ways For Hotels to Minimize Booking Engine Drop-Off

Refine

Your hotel's website might be buzzing with traffic due to all the hard work and resources you're putting into attracting visitors. But is your website as efficient as you wish it was? Imagine a potential guest, excited and ready to book, but something doesn't click, and they leave without completing the reservation. That's booking engine The post 5 Ways For Hotels to Minimize Booking Engine Drop-Off appeared first on Revfine.com.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Luxury by land, air and sea: Four Seasons’ first yacht to set sail in 2025 as global hotel pipeline grows

Hotel Management

Luxury hospitality company Four Seasons is gearing up for growth globally with a development pipeline of more than 50 hotels and resorts coming to fruition in 2024 and beyond, including its first property in Melbourne. With a current portfolio of 128 hotels and resorts in 47 countries, Four Seasons’ strategic expansion is focused on key destinations that will further strengthen the company’s position as a global luxury hospitality leader.

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Welcome to ALIS 2024

Lodging

LODGING is live from ALIS 2024, brought to you by Choice Hotels. Access more of our live coverage here. Once again, LODGING is live at the Americas Lodging Investment Summit (ALIS). For 2024, hundreds of attendees congregated for the first day of the show, which was filled with opportunities to network with colleagues and learn about industry updates through educational and general sessions.

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United Is Rethinking Boeing – and 4 Other Takeaways From Its Earnings Call

Skift Blog

Skift Take: Boeing 737 Max updates, a doubling down on basic economy and soaring Mediterranean demand defined United's fourth quarter earnings call.

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Navigating market shifts: Keeping your hotel competitive in the age of new entrants

eHotelier

How can you capture demand when your hotel is no longer the hot new thing on the market? How can you compete with newer properties and their aggressive sales and marketing tactics?

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i