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Skift Take: Saudi Arabia’s giga-project NEOM envisions a revolutionary future for travel — one that blends sustainability, innovation, access to nature, and luxury to redefine the way we explore the world. As its ambitious plans come to life, NEOM could become the world's first destination to establish a groundbreaking standard in immersive, eco-conscious, and transformative travel experiences.
Today’s hospitality markets have new challenges to overcome—especially resorts. No sooner have they begun to regain market share in a post-pandemic world when an economic recession is causing guests to become more cautious of where and when they spend their money and time. The good news is that they continue to spend. According to American Express Global Business, during the third quarter of 2022, business travel reached 71% of pre-pandemic levels.
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Marriott International is investing in hospitality education and developing its teams of the future with the launch of an apprenticeship-style program through the International College of Management Sydney (ICMS). The four-year hotel degree program will give hospitality students from ICMS the opportunity to work at numerous Marriott properties, and each year a High School graduate will be offered a spot on the program.
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Skift Take: Today's edition of Skift's daily podcast looks closer at Agoda’s competitive edge, Hostaway’s funding, and what travel leaders are saying about AI.
Skift Take: Today's edition of Skift's daily podcast looks closer at U.S. tourists in the UK, female business travelers, and hotels' profitability challenges.
Skift Take: Today's edition of Skift's daily podcast looks closer at U.S. tourists in the UK, female business travelers, and hotels' profitability challenges.
Skift Take: It is a charade for New York City to require hosts to have no locks on any bedroom door in their unit so guests and hosts can live in a "common household." On the other hand, requiring platforms to submit transaction reports doesn't seem unreasonable.
Skift Take: In some ways, Expedia Group's potential narrowing of the take rate gap with Booking Holdings has a lot to do with Booking's strategic decisions — pushing more into the U.S. and expanding its lower-margin flights business.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
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Skift Take: When a city bids for a chance to host a major event, it's always about more than the event itself. Istanbul has leveraged the attention to grow as a destination and add thousands of hotels over the last two decades.
Skift Take: Frenemy relationships have a storied history in the push and pull of the travel industry. Tripadvisor's relationship with Google seems to have improved, and there are probably several areas where they might collaborate further.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Take: We’re doubling down on our coverage of one of the most dynamic sectors in travel with the Short-Term Rental Report — a smart, concise premium newsletter designed to keep you up-to-date on the latest market news.
Skift Take: There are so many ways travel could benefit from generative AI, but there's a lot of data cleanup and investment that needs to happen first.
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: Legacy wouldn't last unless there was community support, and also that tourism has a multiplier effect on jobs and livelihoods. After all, there’s no greater motivation than protecting one's heritage.
Skift Take: Most CEOs at the largest hotel companies ended 2022 with less actual overall compensation than they might have. We know this fact thanks to a splendid new U.S. reporting requirement, which cast pay packages in a fresh light.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
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Skift Take: Early in the pandemic, a bunch of property managers handling multi-family buildings went out of business. Many vacation rental property managers have recently faced a softer reckoning, but an inflection point nonetheless.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Skift Take: Save Now, Buy Later may contribute more to traveler well-being than having to worry about the bills later from a trip that you really couldn't afford. Anyway, it's a novel way in travel to market vacations.
Skift Take: Making business travel more inclusive for women would go a long way in helping the sector make more progress in its recovery. But companies still have a lot of work to do help female business travelers overcome the challenges they face.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
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