Wed.Jul 10, 2024

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Airbnb Works to Keep Indoor Security Camera Complaints Hidden — CNN Investigation

Skift Blog

Skift Take: Airbnb loves publicity, but not when it involves stories about hidden security cameras inside its properties.

Services 355
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Hilton Adds Nearly 400 Boutique Hotels from SLH Collection

Lodging

MCLEAN, Virginia, and LONDON, England—Hilton is expanding its portfolio of luxury hotel experiences by adding nearly 400 boutique properties from the Small Luxury Hotels of the World (SLH) collection. Hundreds of these properties will be available on all Hilton direct booking channels, including Hilton’s website and the Hilton Honors app. Joining Hilton’s luxury brand portfolio—Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, and Signia by

Resorts 274
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Indonesia Planning Visa-Free Entry For Indians – India Report

Skift Blog

Skift Take: India is already one of Indonesia's top 10 source markets. If Indonesia goes through with this plan to go visa-free, it will go a long way toward lifting that ranking even higher.

Market 321
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Ovolo hotels in Australia join Hilton channels as SLH partnership goes live

Hotel Management

Hilton’s partnership with Small Luxury Hotels of the World (SLH) is now live with the addition of nearly 400 boutique properties on all Hilton direct booking channels, including all Ovolo hotels in Australia and Ovolo Central in Hong Kong. From July 9, these properties will be available on Hilton.com and the Hilton Honors app, with members of Hilton Honors able to earn and redeem Points for SLH stays.

Hotels 147
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Is This the Comeback of Sri Lanka’s Tourism? A $1.5 Billion Revenue Suggests So

Skift Blog

Skift Take: Through a combination of targeted promotions, improved airline services, and strategic visa policies, Sri Lanka is inching closer to its goal of attracting 2.5 million tourists this year.

Tourism 318
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Business Access by Marriott Bonvoy Launches for Small to Medium-Sized Businesses

Lodging

BETHESDA, Maryland—Marriott International launched Business Access by Marriott Bonvoy, an online travel booking program designed as a direct channel for small to medium-sized businesses. The program combines an expanded booking experience with benefits and rewards available through Marriott Bonvoy’s travel program and portfolio of brands. Business Access by Marriott Bonvoy is available to small to medium-sized businesses based in the United States, Canada, Europe, the Middle East, Africa, the Ca

Business 144

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Stayntouch Partners With PUBLIC Hotel

Lodging

BETHESDA, Maryland—Stayntouch partnered with Ian Schrager’s PUBLIC Hotel in Lower Manhattan. PUBLIC Hotel uses Stayntouch PMS and Kiosk solutions for a customized check-in experience, operations, and connectivity to third-party platforms. Details of the offerings for PUBLIC Hotel include: Ian Schrager, owner and creator of PUBLIC commented, “At PUBLIC, our goal is to continually innovate and utilize innovative technology to provide outstanding experiences to a wide range of guests.

Hotels 144
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Food Tourism is Dubai’s Next Sector to Watch, Here’s Why

Skift Blog

Skift Take: Dubai is more than just big malls and shiny hotels, and its maturing restaurant sector proves that.

Tourism 301
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My Place Hotel-Mitchell, South Dakota, Opens

Lodging

ABERDEEN, South Dakota—My Place Hotels of America opened My Place Hotel-Mitchell, South Dakota. It is the 72nd open and operating My Place property in the United States and the seventh My Place to open in South Dakota. Mitchell Holdings, LLC, developed the hotel, which Venerts Hotel Management, Inc. manages. The 63-key property is outfitted with standard My Place amenities, including a 24-hour My Store grab-and-go market, laundry facilities, a business center, and a grilling pavilion. […]

Hotels 144
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Fresh Details on Marriott’s Travel Booking Tool for Small Businesses

Skift Blog

Skift Take: We spoke with Marriott's chief revenue and tech officer to learn more about the hotel giant's new online booking portal aimed at small- and medium-sized enterprises. Does it truly offer a seamless, one-stop solution for road warriors?

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Mumford Company Shares Sales Performance From H1 2024

Lodging

NEWPORT NEWS, Virginia—Mumford Company shared its sales performance from the first half of 2024, with multiple transactions closing in the second quarter. “Even with the current state of interest rates, the hospitality industry fundamentals are strong which continues to drive transactions,” said Justin Pinkard, principal, Mumford Company. “The bid-ask is still sometimes challenging, but there continues to be strong interest in lodging assets.” Some of its recent transacti

Sales 144
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Paris Olympics 2024 to See Small International Tourism Spike — But No Boom

Skift Blog

Skift Take: The 2024 Paris Olympics may be a big draw – but not for international tourists.

Tourism 293
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Salter Brothers and Manly Mercure ink deal with local women’s rugby league team

Hotel Management

Mercure Sydney Manly Warringah is set to become the first women’s-only partner of the Sea Eagles in a collaboration that will bring significant benefits to the club, community and the travel industry. Together with its owner Salter Brothers, Mercure Sydney Manly Warringah has signed a partnership with the Sea Eagles’ new Harvey Norman NSW Women’s Premiership rugby league team.

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TUI to Offer Allianz Travel Insurance for UK Bookings

Skift Blog

Skift Take: TUI's travel insurance tie-up with Allianz Partners UK suggests two things. The tour operator is betting that vacationers prefer one-stop shopping for trips and coverage. For Allianz, it's a volume play in a crowded market.

Travel 256
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Fiji Airways to adopt American Airlines’ AAdvantage Rewards Program

Hotel Management

Fiji Airways has announced it will join the award-winning American Airlines AAdvantage travel rewards program in the coming year, offering members a host of benefits as well as earning and redemption capabilities when traveling on either airline. This collaboration means that AAdvantage members will enjoy a seamless experience when traveling on Fiji Airways, with Elite members receiving benefits such as priority check-in, priority boarding, complimentary baggage allowance, preferred seats and en

Travel 130
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Thoughtful sleep program setup at the Deer Path Inn as an example for all independent hotels

eHotelier

With the right strategy and thoughtful planning, a sleep program can be executed in a way that enhances the onsite storytelling and overall experience.

Hotels 119
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8 Ways to Avoid Employee Burnout

Webrezpro

Burnout is a crucial reason why so many in the hospitality industry have left. Even before the pandemic in 2019, eighty percent of those in the food service and hospitality sectors reported feeling this way, and the job has only gotten harder since, with increased customer expectations, intense cleaning protocols, and staff shortages.

Services 109
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Roundup: new collections from Sanderson Design Group

Hotel Designs

Hotel Designs Roundup: new collections from Sanderson Design Group Roundup: new collections from Sanderson Design Group Sanderson Design Group began 2024 with a return to the elegance of the its logo from the 1930s. This has been followed by a move into its original home Voysey House, all while continuing to supply and surprise us with new collections… The air buzzed with anticipation as Deputy Editor Megan Christopher stepped into Voysey House.

Scale 106
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Flywheel News | June 2024 Hotel Digital Marketing News | GCommerce

gcommerce

Google improves GA4 attribution models for better paid search conversion tracking Google has updated its GA4 attribution models to more accurately assign conversions to paid search campaigns. Previously, some conversions were incorrectly attributed to organic search due to issues with the 'gclid' parameter in single-page applications. This update ensures that campaign information is correctly captured and attributed to paid search, potentially increasing the number of conversions reported for th

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//3877 designs Hilton Arlington for business/leisure guests

Hotel Business

Situated just behind Ronald Reagan Washington National Airport in Arlington, VA, Hilton Arlington National Landing brings a touch of elegance and comfort to the popular business and leisure travel destination. //3877 was tapped as interior designer and architect to revitalize the property and reshape the hotel’s design and functionality. Upon entering, guests are greeted by a sleek and sophisticated reception desk, setting the tone for the rest of their stay.

Business 105
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Tarkett launches VR-tech to make spaces more inclusive

Hotel Designs

Hotel Designs Tarkett launches VR-tech to make spaces more inclusive Tarkett launches VR-tech to make spaces more inclusive Tarkett, a global leader in recyclable flooring solutions, has launched its ground-breaking virtual reality ‘Human Conscious Design Platform’ (HCDP)… One in seven people is estimated to be neurodivergent, meaning their brain functions, processes information and reacts to sensory stimuli differently than those considered neurotypical.

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The Hotel Group breaks ground on Home2 Suites in Montana

Hotel Business

Hotel management company The Hotel Group (THG), an affiliate of Hotel Equities, in partnership with TE Miller Development LLC, broke ground on the Home2 Suites by Hilton in Kalispell, MT, an extended-stay option coming soon to Northwest Montana. Located at the intersection of U.S. Highway 93 and Rose Crossing, the 107-room hotel will be THG’s second hotel in Montana and the Home2 Suites’ third location in the state.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Four Season Resort Punta Mita’s Dos Catrinas earns 2024 wine spectator restaurant award

eHotelier

Luxury resort Four Seasons Resort Punta Mita is proud to announce that its signature on-property restaurant, Dos Catrinas, has been honored for its outstanding wine program as part of the Wine Spectator’s 2024 Restaurant Awards, which represents the world’s only awards program focused exclusively on restaurant wine service.

Resorts 98
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Maximizing Profitability: Three Essential Tasks for Hotel GMs

Demand Calendar

To stay ahead, hoteliers must adopt a continuous development mindset, constantly refining their products and services, including amenities, services, and technology. This proactive approach enhances the guest experience and drives profitability and long-term success. In this blog post, we'll explore the three essential tasks that hotel general managers must focus on to achieve superior financial results: designing the guest experience, attracting guests/customers, and delivering the guest experi

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AI in the hospitality industry: Guide to artificial intelligence for hotels

SiteMinder

What is AI in the hospitality industry? AI in the hospitality industry means using advanced technology to improve various aspects of running a hotel and serving your guests. This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient. By using AI, you can simplify your processes and significantly boost both revenue and guest satisfaction.

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The Social Hub unveils its next-generation room design

Hotel Designs

Hotel Designs The Social Hub unveils its next-generation room design The Social Hub unveils its next-generation room design The future of The Social Hub hotel room design aims to create an intimate space for guests through warm tones, stylish furniture and bathrooms, along with some experience-centric surprises… This next-generation concept from The Social Hub is part of the hybrid hospitality leader’s strategy to elevate its offering as it continues to grow its footprint across Europe.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Smart Pricing Strategies for the Hospitality Industry

eHotelier

When industry people get together to talk about hospitality there is never any shortage of enthusiasm. Topics of discussion often include new methods, advancements, current concerns, and directional advice, but how do you know what to accept as reasonable when there is so much information to consume? The advice you receive might be progressive; however, it can also be contradictory, one directional, and even shortsighted.

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Home Builder SEO – Grow Your Business with These 15 Tips

MediaBoom

According to data from IBISWorld , there are an estimated 447,390 home building enterprises in the United States alone. With the competition only growing steeper, construction companies must rely on home builder SEO to improve online visibility and get a bigger cut of clients. What are SEO services, and why are they important? Search engine optimization for home builders entails on-page and off-page strategies to improve your ranking on search engine results pages.

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How well are you coaching your hotel teams?

Revinate

Hotel Moment WITH KAREN STEPHENS Episode 87 In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and JC Thompson, Founder and CEO of Pursuance, step into the world of performance coaching — exploring what it means to be a good coach for your hotel staff, especially [.] The post How well are you coaching your hotel teams? appeared first on Revinate.

Hotels 64
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Stanhill Court Hotel, a member of Radisson Individuals opens in Surrey’s scenic countryside

eHotelier

Radisson Hotel Group is pleased to announce the opening of Stanhill Court Hotel, a member of Radisson Individuals, located in the heart of Surrey. Nestled in tranquil surroundings of ancient woodland, the hotel provides Victorian charm in a picturesque setting, with Areas of Outstanding Natural Beauty on the doorstep.

Hotels 59
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!