Hotel Management
MARCH 25, 2025
by Hotel Council Aotearoa Strategic Director, James Doolan Don’t fall for Auckland Council’s consultation hocus-pocus on tourism funding and bed taxes. It started with Mayor Wayne Brown regularly appearing on radio in full get things done re-election mode. Councillor Desley Simpson wrote an opinion piece in this newspaper. What’s going on?
STAAH
MARCH 25, 2025
The hospitality industry is evolving, with sustainability taking center stage. Todays travelers are more eco-conscious, seeking accommodations that reflect their values. As hoteliers, investing in green practices is not just about reducing environmental impact; its also a strategic move to attract and retain guests who prioritize sustainability. According to a recent Booking.com survey, 56% of travelers now seek accommodations that embrace eco-friendly practices, and nearly 67% value comfort, st
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SiteMinder
MARCH 25, 2025
What is hotel keyless entry? Hotel keyless entry systems let guests unlock their rooms without using a traditional key card. Instead, access is granted through technology like mobile apps, Bluetooth, QR codes, or biometric recognition. The goal? To make check-in smoother, enhance security, and offer a more modern, convenient stay. There are a few common types of keyless entry in hotels.
Hotel News Resource
MARCH 25, 2025
During the journey to design, build, and release our Customer Experience platform, one of the pillars of TrustYou Hospitality AI solution, we have transformed our entire Product & Engineering organisation and way of working to align with a fast&paced and innovative approach. Today, Id like to introduce one of our most impactful changes of the last few years: the 'Temporary Team' & or TTeam & concept.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
SiteMinder
MARCH 25, 2025
What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. Their job is to ensure accuracy, efficiency, and a smooth experience for guestsall while complying with hotel policies and procedures.
Hotel Designs
MARCH 25, 2025
Hotel Designs There is something for every hotel with Hypnos Beds new contract range There is something for every hotel with Hypnos Beds new contract range Fifth-generation, family-run British luxury bed and mattress maker Hypnos has launched a brand new range of contract beds, so that all hotels can benefit from ‘comfort with integrity’… Beds from Royal Warranted British bedmaker, Hypnos , can be found in the worlds top hotels and resorts , hotel chains , boutique stays , serv
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Lodging
MARCH 25, 2025
HOUSTON, TexasSHR announced the launch of its new AI Assistant, an embedded solution that automates content creation within its central reservation systems (CRS) and customer relationship management (CRM) platforms. Designed to eliminate the inefficiencies of manual content management, the AI Assistant has multilingual updates, messaging consistency, and accessibility compliance.
Hotel Business
MARCH 25, 2025
Bradford Allen ‘s investment arm has acquired the SpringHill Suites Indianapolis Fishers, a 130-room select-service hotel adjacent to the new Cadillac Formula 1 headquarters and Nickle Plate Trail railtrail corridor in Indianapolis. Located near Interstate 69 in the Indianapolis North Loop submarket, the hotel is less than 3 miles from the new Fishers Event Center.
Lodging
MARCH 25, 2025
Clean the World, the leading recycler of soap and plastic bathroom amenities in the hotel industry, recently celebrated its 14th anniversary and continues to make a major contribution to the industrys sustainability and social responsibility. We give out about seven million bars of soap every year to our WASH Foundation, which is the charitable arm of our organization, and the Foundation gets that soap into the hands of those that are in need, from Maui […] The post Recycling Partner: Clea
SiteMinder
MARCH 25, 2025
What is a hotel gym? A hotel gym is a dedicated space within a hotel where guests can maintain their fitness routine while travelling. It typically includes a mix of cardio machines like treadmills and stationary bikes, free weights or resistance training equipment, and sometimes more specialised offerings like yoga mats or rowing machines. Some hotel gyms are compact and serve basic fitness needs, while others rival full-service fitness centres with personal trainers, spa services, and group cl
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Lodging
MARCH 25, 2025
CHARLOTTE, North CarolinaExtended Stay America announced the opening of the 50th Extended Stay America Premier Suites hotel in Schertz, Texas. This marks a milestone for the midscale extended-stay brand, which has had 50 locations since its launch in 2021. Provident Realty Advisors developed the Extended Stay America Premier Suites San Antonio Schertz, bolstering its franchise portfolio of Extended Stay America hotels.
Hotel Business
MARCH 25, 2025
Extended Stay America has opened the Extended Stay America Premier Suites San Antonio Schertz in Schertz, TX, the brand’s 50th property. The hotel was developed by Provident Realty Advisors. The three-story, 115-room, newly constructed hotel features free WiFi, free healthy breakfast, a fitness center, onsite guest laundry and signature bedding.
Hotel Designs
MARCH 25, 2025
Hotel Designs Stepping into Sirru Residences Stepping into Sirru Residences Sirru Fen Fushi Private Lagoon Resort has unveiled Sirru Residences, a stunning collection of three beachfront villas that can be enjoyed individually or combined to create a luxurious seven-bedroom retreat… Catering to the growing demand for privacy and seclusion among discerning travellers as highlighted in a recent Virtuoso report, where 89 per cent of advisors reported a significant rise in requests for exclus
Hotel Business
MARCH 25, 2025
HREC Investment Advisors has arranged the sale of the 149-room Sonesta Select Minneapolis Eden Prairie in Eden Prairie, MN. The property was acquired by Eden Hotels LLC, a local hotel owner/operator based in Minneapolis. HREC Investment Advisors exclusively represented an affiliate of Service Properties Trust (SVC) as the seller in this transaction.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Skift Blog
MARCH 25, 2025
Skift Take: Users may not rely on AI to plan a trip from start to finish, but theyre becoming more likely to consult it at some point during the process.
Hotel Business
MARCH 25, 2025
Dreamscape Hospitality has appointed Christy Jernigan as VP, feasibility. In her new role, she supports the companys strategic growth strategy. She has more than 25 years of experience in the hospitality industry, including business development, acquisitions and strategic growth initiatives. Most recently, she was chief development officer at Brittain Resorts & Hotels, where she led all aspects of business development.
Skift Blog
MARCH 25, 2025
Skift Take: With live tourism booming, can Lady Gaga "Just Dance" her way to replicating Taylor Swift's tour magic?
Lodging
MARCH 25, 2025
Growing up, my parents were in the hospitality industry, and watching them welcome guests to their hotel inspired me to do the same. The post Creating Meaningful Moments appeared first on LODGING Magazine.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Blog
MARCH 25, 2025
Skift Take: New travel advisories and border policies may create a "chilling effect" on U.S. hotel occupancy. Border regions already show declines.
Textedly
MARCH 25, 2025
Brands must stay on the cutting edge of marketing to maintain and grow their customer base. Companies that use SMS marketing successfully can build customer retention and boost sales by sharing promotions and exclusive offers directly to consumers native text message inboxes.
Skift Blog
MARCH 25, 2025
Skift Take: Ask people if theyre anxious and theyll say yes. But the data shows they keep spending.
Hotel News Resource
MARCH 25, 2025
A recent PhocusWire article discusses how tourist destinations leverage artificial intelligence (AI) and data analytics to enhance visitor experiences, optimize operations, and bolster local economies. It provides three case studies, focusing on the work of Jackson Hole Travel and Tourism Board, NYC Tourism + Conventions, and Visit Isle of Man.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Blog
MARCH 25, 2025
Skift Take: As India's outbound tourism increases, Singapore is looking to increase its share. However, it has now trained its eyes on high-yield travelers as well with its new focused partnership.
Hotel News Resource
MARCH 25, 2025
The global wellness tourism sector has emerged as a pivotal force in reshaping the hospitality industry.
Skift Blog
MARCH 25, 2025
Skift Take: The ongoing live tourism boom provides compelling opportunities for hotels to maximize revenue by boosting average daily rates, extending stays, increasing guest volumes, and building long-term growth and loyalty.
Hospitality Today
MARCH 25, 2025
How tools like OpenAIs Operator are reshaping the role of human travel agents
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
MARCH 25, 2025
Skift Take: On todays podcast we explain United Airlines new fees for credit cards and lounges, Marriotts strength on the residential front, and Minor Hotels big rebrand.
eHotelier
MARCH 25, 2025
Business travel has not experienced a typical path to recovery post-COVID, but the industrys focus on leisure travelers will be tested as it increases.
Skift Blog
MARCH 25, 2025
Skift Take: TUI's ambition to reinvent itself as a "global curated leisure marketplace" that sells travel a la carte as much as in packages deserves credit for its scope. But it will be a tough trick to pull off.
Hotel News Resource
MARCH 25, 2025
Travel intelligence firm ForwardKeys presents a 12&month forecast for summer 2025 that reveals significant shifts in US outbound travel to Europe. The forecast indicates that while traditional favorites remain popular, there is increasing demand for Nordic and secondary European cities.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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