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Skift Take: Oyo, based in India, has tried for years to gain traction in the U.S., but it has claimed that competitors have played hardball. It's now betting that buying a network is its best way to gain scale fast.
Over the last several years, new brands have been rolled out at a dizzying pace by the major franchise companies, all of whom are searching for any white space they can find to grow distribution and consumer loyalty. While not all the brands introduced have gained significant development momentum, a handful have done well out of the gates, so to speak.
Skift Take: If Sabre sells its hospitality unit this time around, it can use some of the proceeds to pay off debt, and then refocus on its core airline and travel agency business.
WASHINGTON—The U.S. hotel industry reported mostly negative year-over-year comparisons, according to CoStar’s latest data through Sept. 14, 2024. U.S. Hotel PerformanceSeptember 8-14 2024 Percentage change from comparable week in 2023:Occupancy: 66.6 percent (down 1.7 percent)ADR: $162.05 (up 0.2 percent)RevPAR: $107.86 (down 1.4 percent) Among the Top 25 Markets, San Diego saw the highest year-over-year increase in occupancy (up 10.5 percent to 79.9 percent).
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Take: The idea of starting with the community rather than tourist demand is an unusual strategy and will be tough to repeat elsewhere. But there's a lot of potential.
WASHINGTON—American Hotel & Lodging Association (AHLA) Interim President and CEO Kevin Carey released the following statement after the introduction of the Halting of Trafficking and Exploitation in Lodging Act, or the HOTEL Act, which encourages federal workers traveling for business to stay at hotels with anti-human trafficking programs. “The HOTEL Act recognizes the crucial role hotels play in the fight against human trafficking, and we are proud to support this important legislation,” sa
Skift Take: Executives speaking at this year's Skift Global Forum offered no shortage of opinions about the current state and future of the travel industry, and here are some of the most noteworthy comments.
Skift Take: Executives speaking at this year's Skift Global Forum offered no shortage of opinions about the current state and future of the travel industry, and here are some of the most noteworthy comments.
LOS ANGELES, California—JLL’s Hotels & Hospitality Group announced that it secured $153 million in senior financing for five full-service hotel properties, consisting of 1,140 keys located in California, Arizona, Colorado, and Georgia. JLL worked on behalf of the borrower, to secure the three-year, floating-rate loan through a debt fund. The portfolio consists of the Embassy Suites San Rafael Marin County in San Rafael, California; Embassy Suites Phoenix Downtown North in Phoenix, Arizona; E
Hotel Designs Access Avenue launches campaign to ensure accessibility in the hospitality sector Access Avenue launches campaign to ensure accessibility in the hospitality sector Accommodation For All is the new campaign launched by Shelley Cowan, the disability advocate looking to make big changes to the hospitality industry… Shelley Cowan, who was confined to bed, tube fed and experienced limb paralysis for 12 years, is campaigning for the rights of tourists with disabilities in Northern
By the afternoon of Day 2, Inbound becomes an exercise in mental stamina. So. Much. Marketing. Whereas the first day was full of big concepts and big ideas, day two seemed more about getting down to business. The first session of the day had some prep work on the screen when we walked in: Hopped up on coffee and adrenaline, we followed along as the speaker used generative AI to map a data-driven customer journey.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Designs Sneak Peek: The Innovation Stage at the Independent Hotel Show Sneak Peek: The Innovation Stage at the Independent Hotel Show Designed by Design Command, Hotel Designs can exclusively reveal the inspiration for the Innovation Stage, sponsored by Guestline and Mews, at the Independent Hotel Show 2024… Designed by Design Command for the second year running, the 2024 design for the Innovation Stage will incorporate harmonious fusions of Eastern and Western cultures and has bee
Wheelchair accessible hotels are hotels designed to accommodate the needs of guests who require wheelchairs. This includes making sure the building and rooms can be accessed, but also providing special features inside the hotel. Providing wheelchair accessibility is important for the guest experience and for ensuring your property is suitable for people with certain disabilities.
By Suzanne Chin-Loy Hotel guestroom entertainment systems have experienced a remarkable evolution driven by rapid technological advancements and shifting consumer expectations. As travellers increasingly seek a home-away-from-home experience, hoteliers are partnering with hotel Internet Service Providers (ISPs) to implement cutting-edge technologies that meet these demands.
Located in Cotonou, Benin's economic capital and one of the most dynamic hubs in West Africa, Sofitel Cotonou Marina Hotel & Spa is strategically positioned near key landmarks, including the highly visited Esplanade of the Amazons and the Route des Pêches.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
By Nicole Di Tomasso For discerning travellers, room service is no longer just about convenience; it’s about experiencing high-quality cuisine in the comfort of their own space. “Guest profile is certainly the biggest influencer to determine whether guests may enjoy in room dining,” says Kristi Grotsch, director of Food and Beverage, Four Seasons Hotel Toronto.
In this panel, we’ll ask 5 experienced revenue managers on the Lighthouse RSS team to weigh in and offer a few pieces of advice for how they not only survive, but capture additional revenue during the slowest times of the year.
Berkadia arranged the sale of the Chase Suite Hotel, a 160-key extended-stay hotel on a 4.58-acre site in Tampa, for an undisclosed amount. Berkadia marketed the 1986-vintage all-suite hotel property as a potential redevelopment opportunity. Senior Managing Director Matt Mitchell, Director Chris Burtner and Associate Director Kyle Sahlsten of Berkadia Central & North Florida led the transaction on behalf of the seller, an affiliate of Hardage Hospitality.
Gilbert Proudly Led the Organization for More than 30 Years, Through Industry&Changing Events Including the 9/11 Terrorist Attacks, 2008 Recession, and Covid&19 Pandemic
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Indigo Baltimore Downtown has been inducted into Historic Hotels of America , the official program of the National Trust for Historic Preservation. Managed by Remington Hospitality , the hotel joins more than 300 properties nationwide honored by Historic Hotels of America for their “exceptional commitment to preserving historic integrity, architecture and ambiance.” “Historic Hotels of America is delighted to induct Hotel Indigo Baltimore Downtown, a modern boutique hotel built
Article - The Lodge at Sandpoint, Located in Sandpoint, Idaho Listed For Sale - The Lodge at Sandpoint, located in Sandpoint, Idaho, is a premier lakeside resort destination with an exceptional investment opportunity.
By Danielle Schalk Ensuring successful employee-employer relationships is essential to hospitality industry success. And, effective training forms the backbone of all of this. “Having trained thousands of participants for hotel roles, we’ve found that top-notch training programs are key to attracting and keeping the best talent,” shares Mandie Abrams, executive director of Toronto-based Hospitality Workers Training Centre (HWTC).
Crescent Hotels & Resorts has added the Hotel Indigo Austin Downtown – University and Holiday Inn Express Austin Downtown – University to its portfolio. The dual-branded property is located within the city’s Red River Cultural District. Located near the Texas State Capitol, University of Texas at Austin and the 6th Street entertainment district, the 149-room Hotel Indigo Austin Downtown – University features The Ladybird Kitchen + Bar, Skyline Pool Deck + Bar and more than 5,000
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hiring from underrepresented groups is an ongoing conversation in hospitality, but one potential workforce remains largely untapped: people who were formerly incarcerated. Wayne Boatwright spent time in San Quentin and has worked in hospitality. In my recent conversation with him , he shared his insights into the challenges and rewards of hiring from this population.
JLL ’s Hotels & Hospitality group secured $153 million in senior financing for five full-service hotel properties, consisting of 1,140 keys located in California, Arizona, Colorado and Georgia. JLL worked on behalf of the borrower, to secure the three-year, floating-rate loan through a debt fund. The portfolio consists of the Embassy Suites San Rafael Marin County in San Rafael, CA; Embassy Suites Phoenix Downtown North in Phoenix; Embassy Suites Atlanta Perimeter Center and Marriott Atlanta
Is your hotel’s current point-of-sale system meeting the needs of your property and your guests? Your hotel POS directly impacts operational efficiency, profitability and the guest experience. Unlike a standalone restaurant, it’s not just about taking orders and payments on site, but creating a cohesive, memorable experience that’s convenient and seamless for the guest.
The U.S. hotel industry reported mostly negative year-over-year (YOY) comparisons for the week ending Sept. 14, according to CoStar’s latest data. Sept. 8-14 (percentage change from comparable week in 2023): Occupancy: 66.6% (-1.7%) ADR: $162.05 (+0.2%) RevPAR: $107.86 (-1.4%) Among the top 25 markets, San Diego saw the highest YOY increase in occupancy (+10.5% to 79.9%).
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
New payment trends are emerging, with 10% of guests saying they have booked a stay via social media for the first time over the past 12 months, and 6% using Buy Now Pay Later (BNPL) services.
By Nicole Di Tomasso The hospitality industry, traditionally associated with high energy consumption, water usage and waste generation, is now embracing practices that reduce its environmental footprint. From energy-efficient architecture to sustainable sourcing of materials, hotels are re-inventing themselves as green havens for the eco-conscious traveller.
Hotel Designs Aldourie Castle – historic charm and modern luxury on the shores of Loch Ness Aldourie Castle – historic charm and modern luxury on the shores of Loch Ness Aldourie Castle, framed by 500 acres of natural woodlands and beautifully landscaped grounds, has been restored by its owners to preserve the castle’s historical charm while creating a comfortably elegant atmosphere… The origins of Aldourie Castle can be traced back to 1626, with significant Gothic enhancements added in th
By Amy Bostock At the beginning of the year, experts predicted that the global hotel industry was poised for a major rebound in 2024 and 2025, moving past the impacts of COVID-19 into a period of growth. According to Kelsey Fenerty, manager of Analytics at STR, globally, most markets have now almost reached pre-pandemic demand levels and far exceeded pre-pandemic ADR and RevPAR levels; most regions anticipate continued YOY growth in RevPAR this year as well.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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