Thu.Dec 19, 2024

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How Gen AI Is Enhancing Guest and Employee Experiences in Hospitality

Skift Blog

Skift Take: Generative AI is transforming hospitality with personalized guest experiences, optimized workforce management, and operational efficiency. Through smart rooms, predictive maintenance, and AI-driven tools like chatbots, hotels are elevating service while supporting staff.

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After Overtourism: Pivoting from Traveler-Shaming to Systemic Solutions

Skift Blog

Skift Take: Climate-conscious travel doesnt mean giving up travel; it means evolving it. Climate tech has the same potential its influence would go beyond incrementally greening individual choices, instead reshaping the entire operational system.

Travel 312
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Sandals Resorts to Launch Ad Blitz and Brand Overhaul: ‘Made of Caribbean’

Skift Blog

Skift Take: Now that all the big hotel chains are muscling into the all-inclusive space, Sandals aims to stand out by reminding travelers of its Caribbean roots.

Branding 278