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Accor has secured a landmark management deal, signing a trio of hotels with Bayview International Hotels and Resorts. From May 2025, Accor will assume management of The Sydney Boulevard Hotel in East Sydney, Bayview Geographe Resort in Busselton Western Australia, and Wairakei Resort Taupo in the North Island of New Zealand. This is an exciting milestone for Accor as we continue to expand our presence in the Pacific, said Accor Chief Operating Officer in the Pacific, Adrian Williams.
You dont need new photoshoots to keep up with seasonal campaigns. Just use what you already have, and let AI do the rest. With generative AI tools, your existing hotel images (guest rooms, lobbies, restaurants, pools, and more) can be instantly adapted for any occasion. Add festive decor for Christmas, summer vibes for the holidays, romantic touches for Valentines Day, or custom setups for weddings, birthdays, or local events.
In the hospitality industry, guest safety is paramount. While fire prevention and security measures are often prioritized, emergency communication systems sometimes receive less attention. With recent updates to the International Building Code (IBC) and ASME A17.1/CSA B44 elevator safety codes, it is increasingly important for hotel operators to assess whether their emergency communication systems comply with current standards.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Linda Fox of PhocusWire reports from last week's Mews Unfold event and explores the hotel industry's engagement with artificial intelligence (AI), emphasizing the need for clean, centralized data, employee training, and the careful selection of AI applications to enhance customer experiences and operational efficiency.
Skift Take: With cleaning fees now included in Airbnbs upfront price globally, transparency is increasing in the short-term rental space, but so is the debate over whether these fees and their persistent hikes are justifiable.
Skift Take: With cleaning fees now included in Airbnbs upfront price globally, transparency is increasing in the short-term rental space, but so is the debate over whether these fees and their persistent hikes are justifiable.
Monday morning. Coffee in hand. You open your inbox to 57 unread emails, a half-finished proposal, and three contracts still pending. Prospecting? Not even close to starting. Sound familiar? In an industry where relationships drive revenue and speed wins deals, todays hotel sales managers arent just competing with other propertiestheyre competing with time.
With sluggish projections of revenue growth and fears of inflation on the rise, all eyes are focused on hotel operating expenses in 2025. In this article we focus on select operating expenses that were on the rise in 2024 and provide guidance on how to monitor and control them in 2025.
Hyatt Hotels Corporation has announced the opening of Andaz Miami Beach, marking the Andaz brand's first hotel in Florida. The beachfront hotel is located on Mid&Beach and features 287 guestrooms, two outdoor pools, a spa, a beach club, and three dining concepts by Jos Andrs Group.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel operators have only recently begun mastering digital marketing to effectively reach consumers. Just as many are catching their breath, a new revolution is well underway.
This piece was inspired by a 2nd generation hotel owner who was curious enough about what wasnt happening at her parents' hotels to call me and get the skinny on what should be done each day to balance those revenues and settlements. What she found was appalling and you dont want this to happen to you, and neither do I.
FORT LAUDERDALE BEACH, FloridaCourtyard Fort Lauderdale Beach announced that its extensive renovation is nearing completion, and it has rebranded as Courtyard Oceanside Fort Lauderdale Beach. Located steps away from the sands of Fort Lauderdale Beach, the redesigned hotel offers guests a coastal experience with ocean views. “We are thrilled to welcome guests to the newly transformed Courtyard Oceanside Fort Lauderdale Beach,” said Steve Zunt, director of sales and marketing. “T
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
This article aims to provide revenue managers with the essential considerations that should guide your decisions when constructing a future&proof technology ecosystem.
NORTH BETHESDA, MarylandChoice Hotels International, Inc. celebrated a milestone for the Ascend Collection brand with more than 400 independent resort, historic, and boutique hotels open around the globe. Established as the first soft brand in the hotel industry in 2008, Ascend continues to deliver results for owners as demand for bespoke hotel experiences continues to grow.
This years EHL's Women in Leadership (WIL) Day brought together students and industry professionals to discuss inclusion in the workplace. Gen Z participants shared their perspectives on what diversity, equity and inclusion (DEI) means to them.
STAAH, a leading hospitality technology provider and part of The Access Group, has been recognized by Booking.com with the highly coveted “Seamless Product” badge, further solidifying its position as a top-tier connectivity partner. This badge, part of the newly embedded Connectivity Partner Program, is a testament to STAAHs commitment to innovation and seamless experiences for its partners.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
In the hospitality industry, loyalty is essential for guest retention, profitability, asset valuation, and sustainable growth. Loyalty programs of major hotel chains had gained over 500 million members by the end of 2024, marking a 69% increase since 2018.
Exciting new Connected TV updates from Google Marketing Platform Google Marketing Platform has recently added a host of new innovations and features to their Connected TV (CTV) offering aimed at driving more efficient, measurable, and personalized campaigns. The new features include a Netflix Ads integration allowing campaigns to reach a premium audience with over 200 million subscribers, cross-media reach reports via Comscore data, and DV360 certification to feature biddable deals for live spor
Article - IHG's Kimpton Brand Expands into Germany with New Frankfurt Hotel - IHG's Kimpton brand opens its first hotel in Germany, in Frankfurt's financial district, as part of the new FOUR Frankfurt development.
IHG Hotels & Resorts is excited to announce a partnership with Luxora Hotels to return the globally recognised Holiday Inn brand to Townsville, continuing
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The Greater Miami and the Beaches Hotel Association (GMBHA) has announced Curtis J. Crider as its new president and CEO, effective May 2025. Crider brings decades of leadership experience in the luxury service, food and beverage, and hospitality sectors. His previous roles include chairman, president, and managing director of Jungle Island Resort.
Greece retained its 5th position as a top hotel investment destination in CBREs 2025 Hotel Investor Intension Survey supported by strong tourism trends and a growing luxury hotel segment.
Ahead of the 2025 season opening on May 9, Cabot Cape Breton is excited to announce a leadership transition that marks a new chapter for both the team and guests.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
DoubleTree by Hilton Hotel Denver announces the retirement of Allen Paty as general manager, marking the end of his influential tenure in hotel management. With a strong background in hotel operations, Cheryl Biggins will assume the general manager role.
Ascend Collection, a brand under Choice Hotels International, Inc., has reached a significant milestone: More than 400 independent resort, historic, and boutique hotels are now open globally.
The Langham, Gold Coast is delighted to announce the appointment of Stacey Plaine as the new Director of Marketing & Communications, effective 28th April 2025.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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