Wed.Aug 07, 2024

article thumbnail

Saudi Takes 2 Million Photos of Neom in ‘Ground X’ Project to Build Investor Trust

Skift Blog

Skift Take: Saudi has launched a global drive to bring in more investors and it wants to demonstrate progress. "Show, don't tell," says Neom.

Tourism 335
article thumbnail

2024 Guide to Franchising

Lodging

With the brand landscape quickly evolving and offering more choices for hotel owners, LODGING‘s annual Guide to Franchising serves as a resource to help hoteliers understand the market with important information about brands in the hotel industry. This online guide provides data on each brand within a company’s portfolio, covering chain scales, franchise fees, and the number of properties in their network.

Scale 261
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Airbnb CEO: A New AI-Powered App Will Take ‘Years’

Skift Blog

Skift Take: Airbnb CEO Brian Chesky originally predicted that a fully redeveloped app — with AI at the center — would already have been released. Now, he's saying it'll take years.

Travel 329
article thumbnail

Hilton Releases Q2 2024 Results

Lodging

MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its second quarter 2024 results. Highlights include: Overview Christopher J. Nassetta, president and CEO of Hilton, said, “We are pleased to report a solid second quarter, with an increase in RevPAR of 3.5 percent, driven by growth in all segments, with particularly strong group performance.

Pipeline 258
article thumbnail

Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

article thumbnail

Former American Airlines Exec Vasu Raja on Where the Industry Is Going — and Why He’s Still Bullish on Direct Selling

Skift Blog

Skift Take: In a wide-ranging exclusive interview with Skift since he left American Airlines, Raja discussed the future of the airline industry.

Travel 307
article thumbnail

Reasonable Care: Two Cases That Illustrate Its Vital Importance

Lodging

A hotelier’s duty of reasonable care has already been established. The following incidents show how deficiencies in reasonable care can result in guest injury and consequent liability for negligence. Case No. 1 At a limited-service property flagged by a major franchisor, motel guests were enjoying the indoor pool. An adult female moved to join an unrelated couple seated in the whirlpool spa.

Motels 167

More Trending

article thumbnail

Aimbridge Names Christopher Tatum Full Service Division President

Lodging

PLANO, Texas—Aimbridge Hospitality announced Christopher Tatum as the new divisional president of its Full Service division. Tatum will be a member of the company’s executive leadership team and report directly to CEO Craig S. Smith. As President – Full Service, Tatum will provide oversight and leadership for the Aimbridge Full Service division portfolio, which includes Full Service, Evolution Lifestyle, Luxury, and Resort properties in destinations in the United States, Canada, and the Caribbea

Services 157
article thumbnail

Top Aviation Leaders on Stage at Skift Events this Fall

Skift Blog

Skift Take: CEOs from American, JetBlue, Southwest, Turkish, and United will join Skift Airline Weekly editors on stage for in-depth discussions on the sector’s future and their takes on what’s next.

Events 301
article thumbnail

Valor Hospitality Partners Assumes Operation of Hilton Garden Inn Haymarket

Lodging

ATLANTA, Georgia—Valor Hospitality Partners continued to grow its global portfolio, assuming operation of the Hilton Garden Inn Haymarket in Haymarket, Virginia. “The addition of the Hilton Garden Inn Haymarket to the Valor portfolio, a hidden gem within the Piedmont region of Virginia proximate to both the Manassas National Battlefield Park and downtown Washington D.C., will allow us to demonstrate our obsession to both creating memorable guest experiences and delivering exceptional commercial

article thumbnail

Here’s What’s Behind a Strong Outlook for Indian Tour Operators – India Report

Skift Blog

Skift Take: Research firms and the tourism industry are bullish on the potential of India for both domestic and international travel. Credit Ratings agency CRISIL has projected that a record 30 million Indians will travel overseas this year.

article thumbnail

How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

article thumbnail

Budgeting Tips for Maximizing ROI in Social Media Advertising

Social Hospitality

Running a business in today’s social media world is quite competitive, to say the least. Social media advertising has become a powerful marketing tool that achieves the desired outcomes. This blog post will discuss all the actionable budgeting tips for maximizing ROI in social media advertising campaigns. Key Factors Of A Social Media Budget Staffing and labor costs Staffing and labor costs are the first factors to consider.

ROI 130
article thumbnail

Maui One Year After the Wildfires: Tourism Recovery Still Far Off

Skift Blog

Skift Take: Maui's tourism sector hasn't been able to shake off the impact of last year's wildfires despite extensive marketing.

Tourism 293
article thumbnail

Overtourism: How to avoid it for better travel experiences

eHotelier

Savvy travelers can avoid the pitfalls of overcrowded hotspots by traveling during shoulder-seasons, staying overnight and discovering destination dupes.

Travel 116
article thumbnail

Hilton: U.S. Leisure Travel ‘Definitely Softening’ – High-End Still Have ‘Fat Bank Accounts’

Skift Blog

Skift Take: While Hilton's outlook remains broadly positive, the moderating growth trajectory bears watching. Next year hotel operators may need to work harder to drive growth. Luxury and lifestyle brands could be key differentiators.

Travel 293
article thumbnail

New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

article thumbnail

Peachtree promotes Vickie Callahan to management division president

Hotel Business

Peachtree Group has promoted Vickie Callahan to president of the firm’s hospitality management division. In her new role, she will oversee the company’s portfolio of owned and third-party managed hotels, totaling 88 hotels across 27 brands and 11,173 rooms in 23 states and Washington, DC. “Since joining us in 2020 as SVP, revenue generation, Vickie has been an invaluable member of our team,” said Greg Friedman, managing principal/CEO, Peachtree Group. “Vickie has su

article thumbnail

Cathay Pacific Signs Big Plane Order as it Scrambles to Regain Dominance

Skift Blog

Skift Take: Cathay Pacific was hit harder than most during the pandemic, and remains a relative laggard on the international stage. Bosses see 2024 as the year that its rebuilding plan really starts to gathers pace.

Business 292
article thumbnail

Hilton reports 15% pipeline growth for Q2

Hotel Business

Hilton Worldwide Holdings Inc. has reported its second quarter 2024 results, including 15% growth in its room pipeline. Highlights include: Diluted EPS was $1.67 for the second quarter, and diluted EPS, adjusted for special items, was $1.91 Net income was $422 million for the second quarter Adjusted EBITDA was $917 million for the second quarter System-wide comparable RevPAR increased 3.5%, on a currency neutral basis, for the second quarter compared to the same period in 2023 Approved 62,700 ne

Pipeline 111
article thumbnail

Inside AlUla’s Strategy to Build a Tourism Destination with Sustainable Growth

Skift Blog

Skift Take: Known as the crown jewel of Saudi tourism, AlUla is building a "light-touch tourism" model that focuses on cultural preservation to attract travelers interested in authentic experiences while capping visitor numbers to preserve its unique landscape.

Tourism 291
article thumbnail

Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

article thumbnail

Better Together: Advantages of a PMS and CRM Integration

Webrezpro

Your property management system (PMS) is the digital command center of your lodging business, enabling you to streamline reservations, housekeeping, accounting, guest communications, and much more. However, for your PMS to be most effective, it should integrate with your other software to maximize efficiency and the power of your data.

Sales 109
article thumbnail

How Procurement Enhances the Employee Experience in Hospitality

Skift Blog

Skift Take: As hospitality procurement leaders become increasingly important strategic partners, advanced technologies can help procurement teams tackle industry complexity, increase efficiency, and deliver measurable value back to the business.

article thumbnail

Hypnos Beds are in the business of sleep

Hotel Designs

Hotel Designs Hypnos Beds are in the business of sleep Hypnos Beds are in the business of sleep Hypnos Contract Beds (HCB), is internationally renowned as an expert in creating pocket sprung mattresses, beds and sofa beds for the finest hotels, serviced apartments and hospitality properties around the world… Hypnos Contract Beds understand that its commercial and hospitality bed clients are in the business of sleep – delivering an exceptionally comfortable and memorable sleep experience fo

Business 106
article thumbnail

Airbnb’s Slow Growth, IHG’s Good Growth and Travel’s Recession Worries

Skift Blog

Skift Take: Today's podcast looks at Airbnb’s rather normal earnings, IHG’s strong showing, and the state of global travel stocks.

Travel 157
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Redefining Luxury Hospitality: The evolution of self-service in the digital era

eHotelier

In the ever-evolving landscape of the hospitality industry, the concept of luxury has transcended opulence and exclusivity to encompass convenience, personalization, and seamless experiences.

Services 102
article thumbnail

From Plate to Post-Visit: How Technology Shapes the Dining Guest Experience

Hospitality Tech

The restaurant industry faces heightened competition due to rising living costs and discerning consumers, making guest experiences more crucial than ever, especially with the increased importance of digital touchpoints.

Dining 95
article thumbnail

Social Media for Hotels 2024 – 7 Platforms to Boost Bookings

MediaBoom

Social media has reshaped the hospitality industry, transforming it into a digitally-driven landscape where online presence is paramount. For hotels, social media refers to platforms like Facebook, Instagram, Twitter, and LinkedIn, which enable them to engage with guests, share updates, and showcase their offerings in real-time. With over 4.89 billion active users worldwide (Statista), these platforms offer unprecedented opportunities for hotels to connect with guests, build brand loyalty, and d

Hotels 91
article thumbnail

Implementing Voice AI: What Restaurants Must Know

Hospitality Tech

94
article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Study - The Future is Now: Technological Transformation in Corporate Travel

Hotel News Resource

Report outlines the importance of technology in the business travel industry as a disruptor and enabler with artificial intelligence and blockchain at the top of the emerging technology list

Travel 85
article thumbnail

Nonius Mobile: So easy to find your reservation and start the Journey!

eHotelier

Simplifying Guest Experience with Enhanced Reservation Search Options and Frictionless Onboarding on Web or Native App.

81
article thumbnail

Radisson Hotel Reims Opens in the Heart of the Champagne Region

Hotel News Resource

Article - Radisson Hotel Reims Opens in the Heart of the Champagne Region - The hotel is located just steps away from the Halles du Boulingrin and directly opposite the Reims Arena.

Hotels 75
article thumbnail

Connecting the data dots for an email channel powerhouse

Revinate

Hotel Moment WITH KAREN STEPHENS Episode 91 In this episode of the Hotel Moment podcast, Renee Murrietta, Founder of Show.Tell, joins podcast host and Revinate CMO Karen Stephens to unpack her toolkit for building an email channel that both delivers impressive metrics and helps your hotel to learn from [.] The post Connecting the data dots for an email channel powerhouse appeared first on Revinate.

Hotels 69
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!