Wed.May 21, 2025

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Hilton celebrates milestone 50 years in Australasia at the new-look Hilton Sydney

Hotel Management

Global hospitality brand Hilton is celebrating a successful 50 years in business in Australasia, marking the occasion with a grand function at the brands longest standing hotel in the region, Hilton Sydney, revealing a AU$40 million makeover. Hiltons journey in Australasia dates back to 1975 with the opening of this landmark hotel, which set the standard for international hospitality in the region.

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Wyndham Hotels & Resorts Leverages AI for Enhanced Operations and Guest Experience

Hotel News Resource

Wyndham has achieved notable results, including a 94% reduction in time required to review changes to brand standards, a 30&50% reduction in average call handle times with AI, and 28% of incoming calls now being handled by AI agents.

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Google’s New Smart Glasses. For Travelers: Live Translation, Navigation

Skift Blog

Skift Take: Google's smart glasses will be a direct competitor to the Ray-Ban Meta glasses, both attempts at building hardware especially for the latest AI.

Travel 231
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Radisson Hotel Group Pioneers Verified Net Zero Hotels in Manchester and Oslo

Hotel News Resource

In a significant move towards sustainable hospitality, the Radisson Hotel Group has launched its first two hotels that have achieved Verified Net Zero status, meeting the 2040 criteria of the Net Zero Methodology for Hotels.

Hotels 45
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Beyond Hotel Silos: Embrace the Guest Journey

Demand Calendar

The truth is, our guests don't experience our hotels in departmental slices. They experience a continuous journey, a narrative that begins long before they step foot in the lobby and extends well after they've checked out. It's time we tore down the internal walls and rebuilt our operations around this fundamental truth.

Hotels 84
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Hotel POS: Best systems for small hotels

Little Hotelier

In the hotel industry, POS refers to point of sale, a system designed to process transactions and manage sales across a property: including the front desk, and in other service areas like bars, restaurants and day spas. While the basic aim of all POS systems is the same, some are more effective than others, particularly for small, independent hoteliers looking to streamline operations, control inventory and enhance the guest experience.

Hotels 52

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The Leela’s Mega $400-Million IPO Now Has a Date

Skift Blog

Skift Take: The timing couldn't be better: The Leela-parent Schloss Bangalore is gearing up for a mega IPO to drive diversification and expansion just as the hotel industry in India is heating up.

Hotels 147
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Radisson Hotel Manchester City Centre Opens as First Radisson&Branded Hotel with Net Zero Status

Hotel News Resource

Article - Radisson Hotel Manchester City Centre Opens as First Radisson-Branded Hotel with Net Zero Status - The hotel recently underwent extensive renovations and is close to the AO Arena and Manchester Victoria train station.

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Radisson Hotel Group launches first two Verified Net Zero hotels

eHotelier

Radisson Hotel Group is proud to announce its first two hotels to achieve Verified Net Zero status, achieving 2040 requirements of the Net Zero Methodology for Hotels today.

Hotels 52
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Unveiling the Challenges and Technological Solutions in Business Travel: A New GBTA Study Reveals

Hotel News Resource

A recent survey of corporate travel managers in the U.S. and Canada has illuminated major pain points experienced during business travel and the necessary technological solutions to address them. The Global Business Travel Association (GBTA) conducted the research in collaboration with Direct Travel, Spotnana, and Troop.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Navan 'Not Far' From IPO, Aims for 2025 Profitability

Skift Blog

Skift Take: U.S. stock markets are definitely not cooperating with Navan's long-held plans to IPO.

Marketing 276
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Los Angeles Tourism Wage Ordinance Could Unleash Economic Tsunami, Warns AHLA

Hotel News Resource

The American Hotel & Lodging Association (AHLA) has urged Mayor Karen Bass to veto the proposed tourism wage ordinance for hotel and airport workers.

Tourism 45
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Field & Stream Lodge Co. debuts first property in Bozeman, Montana

eHotelier

Field & Stream Lodge Co.

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Home2 Suites by Hilton Four Corners Opens its Doors in Montana's Bozeman

Hotel News Resource

Home2 Suites by Hilton Four Corners, a 100&suite extended&stay hotel, has opened in Bozeman, Montana. It is the first hotel in the city's Four Corners submarket.

Hotels 40
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Thomas Hertkorn appointed Head of Online Marketing at a&o Hostels

eHotelier

a&o Hostels have announced the appointment of Thomas Hertkorn as the Head of Online Marketing, with the expert in performance and data-based strategies

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Spanish Accommodation Operator, Líbere Hospitality Group, Enters UK Market with London Property

Hotel News Resource

bere Hospitality Group (LHG), a Spanish operator of short& and medium&term accommodation, has established its first UK presence through an operations agreement for a 44&unit property in London.

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Pan Pacific Hotels Group unveils transformation of Pan Pacific Perth

eHotelier

Against the backdrop of a resurgent travel sector and evolving guest expectations, PanPacific Hotels Group (PPHG) has unveiled a landmark transformation of Pan

Hotels 59
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U.S. Hotel Industry Records Mixed Performance in April 2025, CoStar Data Reveals

Hotel News Resource

Article - U.S. Hotel Industry Records Mixed Performance in April 2025, CoStar Data Reveals - The U.S. hotel industry reported a slight decline in occupancy rates in April 2025, with average daily rates showing a modest increase.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Novotel celebrates one year of ocean commitment and sustainable partnership with WWF

eHotelier

Ahead of World Ocean Day (8 June), Novotel proudly marks the first anniversary of its transformative three-year partnership with the World Wide Fund for Nature (WWF)

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RMS Partners with Breezeway

Hospitality Tech

The integration enables property managers and hospitality operators to seamlessly automate and optimise operational tasks directly within RMSs interface.

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Boost TRevPAR by tapping into ancillary revenue opportunities at your hotel

eHotelier

Is driving ancillary revenue just one more thing on your already packed agenda?

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Field & Stream Lodge Co. Opens 179 Room Lodge in Bozeman, Montana

Hotel News Resource

Field & Stream Lodge Co. has opened its first property, Field & Stream Bozeman, in Bozeman, Montana. The 179&room lodge is designed for outdoor enthusiasts and is located within the state's legendary landscape. It offers a variety of amenities and two restaurant and bar concepts.

Hotels 45
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Hospitality Professionals Can Balance Long Hours, Guest Pressure, and Mental Health

Horizon Hospitality

Working in hospitality often means long hours and high energy expenditureboth physical and mental. Whether you’re managing a hotel front desk, waiting tables during a dinner rush, or coordinating events, the job can be both rewarding and exhausting. This fast-paced and service-driven culture leaves little time for self-care, causing mental health to often take a backseat.

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Hyatt House to Debut Extended Stay Experience in India's National Capital Region

Hotel News Resource

Hyatt Hotel Corporation has announced the introduction of the Hyatt House brand to the National Capital Region of India as part of a mixed&use development, the Flagship. The 127&key, extended stay hotel is strategically located in Noida and is expected to cater to the increasing demand for premium accommodations from corporate travelers.

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HB on the Scene: Wyndham unveils new initiatives at conference

Hotel Business

At the Wyndham Hotels & Resorts Global Conference, held at Caesars Forum in Las Vegas, President/CEO Geoff Ballotti talked about how the company has changed since it first went public seven years ago. The company also introduced new initiatives designed to help hotel owners. Nobody really knew who Wyndham was, Ballotti said. We owned hotels, so people thought we were in the ownership business.

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Wyndham Launches Suite of Initiatives During 2025 Global Conference in Las Vegas

Hotel News Resource

Wyndham has unveiled several new initiatives to bolster hotel performance and enhance the success of its owners. The new strategies involve technological advancements, sourcing, loyalty, and marketing.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Is your hotel’s phone system at risk? switch before you’re left hanging

eHotelier

Nonius Voice is more than VoIPits your hotels communication backbone, built for hospitality with deep PMS integration.

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citizenM unveils art and design vision for its first Irish hotel

Hotel Designs

Hotel Designs citizenM unveils art and design vision for its first Irish hotel citizenM unveils art and design vision for its first Irish hotel citizenM has announced it will open the doors to its first Irish hotel in Dublin, this summer and with it, a carefully curated celebration of contemporary art, local architecture and playful design… Located opposite St Patricks Cathedral in Dublins historic core, the new 245-room citizenM hotel brings together bold Brutalist architecture, colourfu

Hotels 59
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HB on the Scene: Industry leaders discuss tech innovation at Reeco event

Hotel Business

Earlier this month in Miami, procurement automation platform Reeco , in partnership with CGU , held an event called “Future Hospitality: Where Smart Development Meets Intelligent Operations,” where industry leaders discussed current and future technology trends. Unsurprisingly, the first topic discussed was the impact artificial intelligence (AI) is having on the hospitality industry. “AI is going to change our business from here on in,” said Todd Felsen , president/CEO,

Events 59
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Case Study: James Latham steps up to the next level

Hotel Designs

Hotel Designs Case Study: James Latham steps up to the next level Case Study: James Latham steps up to the next level Premium Shinnoki from James Latham makes a statement in an award-winning Channel Islands residential renovation… Situated in the North of Guernsey, Puddleduck is a testament to innovative green design and architectural transformation.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!