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Skift Take: Yatra’s acquisition of a corporate travel company highlights its shift towards the more profitable business travel market, especially as competition heats up in the consumer travel space. With consumer revenue dropping, Yatra is doubling down on corporate clients.
Understanding and harnessing the power of digital content is not just a strategy—it's a necessity for influencing traveler purchasing decisions and shaping their journey from the moment they start planning to the post-vacation sharing of experiences.
Skift Take: Skilling programs are necessary. However, training them to take up jobs in tourism cannot be the only focus: the industry also needs to figure out how to retain the talent.
Work is underway on a highly anticipated Voco hotel on New South Wales’ Central Coast as part of the AU$375 million Archibald precinct, which celebrated a topping out ceremony this week. NSW Premier the Hon. Chris Minns MP joined local MPs and members of the business community and key stakeholders for the official ceremony and hard-hat tour of the Aland development, which is set to open later this year, bringing a major boost to the Central Coast region.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Take: With the ink barely dry on the divorce papers, Star Alliance is wasting no time in luring back some of SAS’ most loyal - and profitable - customers. The aim of this neatly timed promotion is business continuity and customer retention, but it remains to be seen how many frequent flyers will take up the offer.
Happiness can be found in the smallest of things. It is our passion to turn everyday routines into more meaningful moments. In the pursuit of uplifting the guest journey, hotels, resorts and boutique properties are increasingly turning to Rituals – a brand that has mastered the art of integrating wellbeing into everyday life. Known for their mindful approach to beauty and personal care, Rituals offers more than just products; they offer a philosophy that resonates with today’s discerning t
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ Welcome to the dawn of a new era in hospitality, where the fusion of Artificial Intelligence (AI), Generative AI, Machine Learning, and Automation is not […] The post Next-Gen Hospitality: Harmonizing AI & Automation for Tomorrow’s Hotels appeared first on Are Morch, Digital
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ Welcome to the dawn of a new era in hospitality, where the fusion of Artificial Intelligence (AI), Generative AI, Machine Learning, and Automation is not […] The post Next-Gen Hospitality: Harmonizing AI & Automation for Tomorrow’s Hotels appeared first on Are Morch, Digital
Hotel Designs Borgo dei Conti Resort opens in Umbria Borgo dei Conti Resort opens in Umbria Designed by Milanese firm Spagnulo and Partners, Borgo dei Conti Resort’s design scheme pays homage to Umbria’s history with the use of rich colour palettes inspired by the work of iconic Renaissance painters… Borgo dei Conti Resort is a 40-room and suite luxury resort located in the heart of Umbria, Italy , surrounded by 40 acres of picturesque olive groves and lush forestland, immersing guests in
What is hotel upselling? Hotel upselling is the practice of encouraging guests to purchase additional services or upgrades during their stay, beyond their initial booking. This can include offering room upgrades, additional amenities such as spa treatments or dining packages, early check-in or late check-out options, and other premium services. In this blog, you’ll learn all the tips you need to make upselling a success at your business.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
What are Google hotel reviews? Google hotel reviews are guest reviews left on your Google Business Profile, which appears in Google search results and Google Maps. These reviews are often the first impression potential guests get of your hotel, making them incredibly influential. They can cover everything from the quality of your rooms to the friendliness of your staff, and they’re a key factor in attracting new guests – or at least not deterring them!
In an industry where the slightest misstep can lead to missed opportunities, understanding market intelligence is essential to strategic revenue management. So, what exactly is hotel market intelligence, and how can it transform your approach to hotel revenue management?
Hotel rooms for Mexico’s Independence Day holiday period have been sold for 11% more than the country’s August and September average. This is according to new data from the world’s leading distribution and revenue platform, SiteMinder, which analysed hotel bookings between Thursday 12 September and Monday 16 September. The average daily rate (ADR) in Mexico for the holiday period has risen 11% to US$260.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
What is an accessible hotel room? An accessible hotel room is designed so that guests with disabilities can navigate and use the space comfortably. These rooms often include features like roll-in showers, grab bars, and wider doorways, making it easier for everyone to enjoy their stay. The aim is to ensure that all of your guests, regardless of their physical abilities, can have a safe and pleasant experience at your hotel.
Africa's tourism sector is poised for an exciting ascent, and it has the potential to soar if it is propelled by visionary strategies and robust investments that harness the continent's unparalleled tourist allure.
What is Orion Span? Orion Span was an aerospace startup based in Silicon Valley, California, founded by Frank Bunger, a veteran technology executive and serial entrepreneur with extensive experience in building early-stage companies. The company initially gained attention with ambitious plans to create Aurora Space Station, which was touted as the world’s first luxury space hotel.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, proudly announces the return of its InterContinental Hotels & Resorts brand to Serbia after 20 years, in partnership with Delta Holding.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Augmenter les revenus de votre hôtel n’implique pas toujours d’acquérir de nouveaux clients. En optimisant les pratiques de cross selling et de ventes additionnelles, vous pouvez transformer chaque séjour en une opportunité de revenu supplémentaire tout en enrichissant l’expérience client. En hôtellerie, maximiser les revenus est essentiel pour pérenniser son établissement.
Royal Lahaina Resort & Bungalows, one of Maui’s first resorts and a historically celebrated retreat for royalty, is thrilled to announce its reopening and exciting new developments as it welcomes guest to rediscover the wonders of Maui.
What is peak season? Before we get into the cure, let’s look at the diagnosis. Peak season, busy season – whatever you want to call it, most hospitality businesses have one (or more), though it may differ depending on your property type, location and business goals.
Kempinski The One Suites Hotel Shanghai Downtown is pleased to announce the appointment of Florian Heiner as General Manager. In this role,he will assume full responsibility for the hotel's daily operations and management.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Article - Tapestry Collection by Hilton to Debut in Australia with the Signing of The Motley Hotel Richmond, Tapestry Collection by Hilton - The Motley Hotel Richmond, Tapestry Collection by Hilton slated to open in Q4 2024
Before joining The Publisher Hotel, Monjure made an impressive impact in immersive leadership roles across the United States, including as Director of Food and Beverage at Hilton DC National Mall.
Read the latest edition of the HVS ANAROCK monthly industry update, Hotels & Hospitality Overview (H2O), for the key trends in the Indian hospitality industry.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
This unique tool combines the power of predictive modeling with invaluable human intelligence insights to provide hospitality clients an unprecedented accuracy and foresight in making investment and operational decisions.
Article - Hotel Indigo Jabal Akhdar Resort & Spa Open in Oman - IHG Hotels & Resorts debuts its first Hotel Indigo resort in the Middle East with the opening of Hotel Indigo Jabal Akhdar Resort & Spa
Hotel prices in key global business travel cities are now rising at a "more moderate rate" than in the past two years, according to the latest data from HotelHub
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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