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Skift Take: Just one day before its investor day, Southwest announced it would cut some of its Atlanta service, impacting around 300 pilot and flight attendant positions.
TFE Hotels has signed a multi-property management agreement with New Zealand’s Heritage Hotels, which will see half of the Heritage portfolio refurbished and rebranded under the Adina and Rendezvous brands. TFE Hotels CEO Antony Ritch made the announcement on stage at the third annual AHICE Aotearoa conference at the Te Pae Conference Centre Christchurch on Thursday morning.
The reputation of Stonebridge Companies as a prominent hotel operator has no doubt been “rock solid” over the past 30-plus years, but new President/CEO Rob Smith expects to build even further on that foundation with a strong emphasis on the third-party management side of the business. Smith—a hospitality industry veteran with nearly 30 years of experience, including his most recent position as division president with Aimbridge Hospitality—took over the reins of the company in July, […] The
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Take: We haven't been able to test Meta's live translation so we can't say how seamless it will be. But development of these products is coming fast.
GREENVILLE, South Carolina—Windsor Aughtry Company has selected Hospitality America to manage the Hotel Avail, Tapestry Collection by Hilton in Rogers, Arkansas. Scheduled to open in the second quarter of 2025, the 170-room hotel will have a rooftop restaurant (Oak Steakhouse concept by Indigo Road Hospitality), café and lobby bar, meeting space, and fitness center.
Skift Take: Managing agency commissions through a centralized funding structure can help hotels speed up payments and reduce errors, leading to fewer inquiries. This streamlined process not only improves how efficiently hotels operate but also helps build stronger relationships with agencies.
Skift Take: Managing agency commissions through a centralized funding structure can help hotels speed up payments and reduce errors, leading to fewer inquiries. This streamlined process not only improves how efficiently hotels operate but also helps build stronger relationships with agencies.
WASHINGTON—The American Hotel & Lodging Association (AHLA) is hosting its annual Hotels on the Hill fly-in event, which will draw more than 200 hoteliers and industry leaders from 36 states to Capitol Hill to lobby for a variety of policies. The Sept. 24-25, 2024, event will include meetings with members and staff from more than 150 House and Senate offices.
Skift Take: Expedia Group believes its tech migration has been a success, and that other innovations could boost business. CEO Ariane Gorin touched on those topics and more at the recent Skift Global Forum.
TAMPA, Florida—Berkadia announced the sale of the Chase Suite Hotel, a 160-key extended-stay hotel on a 4.58-acre site in Tampa, Florida. Senior Managing Director Matt Mitchell, Director Chris Burtner, and Associate Director Kyle Sahlsten of Berkadia Central & North Florida led the transaction on behalf of the seller, an affiliate of Hardage Hospitality.
Skift Take: Travelers combining business and leisure trips are still hitting the road in large numbers, but blended travel is evolving as it continues its post-pandemic boom.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Just like the perfect brew awakens the senses, we’re thrilled to pour out this month’s rich blend of product updates, highlighting our dedication to delivering an exceptional experience. Channel Manager Update Two-factor authentication Booking Engine Update Offline Payments Channels New OTA Integrations Channel Manager Update – Two-factor Authentication What is the update?
Hotel Designs Product watch: The Shard from Nôsa Product watch: The Shard from Nôsa Step into the Shard freestanding fluted stone bath from Nôsa and embrace a world of refined luxury and elegance… Nôsa continues to expand its debut bathroom collections , with the Shard, a freestanding fluted bath, available in Matte White and Black, hand-finished and engineered to keep water perfectly warm, offering an oasis of tranquillity.
Skift Take: Adventure travel is booming, but sizable portions of travelers feel existing options fail to blend adventure with local culture and education successfully. The newly launched EF Adventures aims to change that.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel management company Maeson Hospitality has launched. Led by President/CEO Bradlee M Howell, the company is backed by an executive leadership team with more than 25 years of combined experience in the hospitality industry. According to the company, Maeson specializes in three core services: Operations management: Crafting tailored strategies for streamlined day-to-day hotel operations, enhancing both guest experiences and operational efficiency.
Skift Take: Goa had decided to increase its permission fee as it was receiving a large number of applications. However, the high cost could have proved a deterrent for events business.
Hotel Designs The Ritz-Carlton opens its doors in Morocco The Ritz-Carlton opens its doors in Morocco The Ritz-Carlton has announced the opening of The Ritz-Carlton Rabat, Dar Es Salam, debuting a palatial oasis of contemporary majesty in Morocco… Nestled within 440 hectares of forest and lush gardens, just steps away from the Royal Golf Dar Es Salam, The Ritz-Carlton Rabat, Dar Es Salam promises an unparalleled experience in the heart of Morocco’s capital.
Skift Take: Today's podcast looks at Skift's latest step to empower underrepresented voices, Meta's new translation tech, and a lowdown on the state of Choice and Wyndham hotel brands.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
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Escape to the peaks at Avola Mountain Lodge. Located in Avola, British Columbia, this property is perfect for biking, hiking, fishing, and more. They’re pet friendly as well and offer complimentary breakfast–load up before you start that hike! Avola Mountain Lodge has chosen our cloud-based WebRezPro Property Management System to help run their operations.
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The blog post's inspiration comes from the Harvard Business Review's "Three Rules for Making a Company Truly Great." These rules emphasize that companies should prioritize being better before being cheaper, focus on revenue before cutting costs, and understand that there are no other rules, which means flexibility and adaptability are key. Applying these principles to the hotel industry can transform the traditional approach to management and set a new course for sustainable growth and success.
Skift Take: Choice Hotels' attempt to merge with Wyndham fell through this year. Now we're left with two slightly bruised contenders circling each other in the ring.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel budget season is upon us, and the hotel industry remains fixated on the usual concerns and challenges that are repeated throughout the year, such as the need for improved labor efficiency, strategies to reduce wasteful spending, technology to manage operations, and innovations to optimize revenue.
Procurement hurdles in remote hotel locations require meticulous planning and strategic insight. According to a Global Business Travel Association survey, 54% of hotel executives in remote locations reported difficulty finding sufficiently diverse suppliers to meet their procurement needs.
Hyatt Hotels Corporation announced today that Hyatt has entered into agreements with Destination Gold Coast Consortium for an Andaz resort in the Gold Coast, Australia.
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Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
As we begin to ask questions specific to the hotel sales team – their strategy, tactics, sales initiatives, business development, client engagement, etc – it becomes quite apparent how “high-touch” the sales discipline is in today’s environment which often includes reduced staffing, loss of legacy talent, and the increased absence of training and corporate resources.
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ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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