Wed.Apr 02, 2025

article thumbnail

Leveraging Wellness Innovations for Competitive Advantage in Hospitality

Hotel Speak

As competition in the hospitality industry continues to intensify, hotels are looking for new ways to differentiate themselves and build guest loyalty. Todays travelers, especially wellness-conscious guests, are no longer satisfied with basic amenities. They seek experiences that promote relaxation, recovery, and balance during their stays. To meet these evolving expectations, savvy hoteliers are turning to wellness innovations as a strategy to stand outand red-light therapy (RLT) is emerging as

article thumbnail

Matrix – Revenue Control V2: Your Ultimate Revenue Optimization Tool

STAAH

Finding the right revenue optimization tool can feel like searching for a lighthouse in a storm, properties need a solution that provides clarity, direction, and control in a rapidly changing market. Many properties, especially groups of properties struggle with manual rate updates, rigid pricing structures, and inconsistent revenue strategies. Matrix – Revenue Control is designed to solve these challenges, offering powerful automation, flexible configurations, and deep insights to increas

Revenue 68
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Expansion with an Iconic Brand: Grand Metropolitan Hotels Acquires Voile d’Or Luxury Hotel Collection

Hotel Speak

Zrich, April 2025 : Grand Metropolitan Hotels announces the acquisition of the iconic luxury hotel collection brand Voile dOr Hotels and Resorts. In the strategic move, Grand Metropolitan Hotels gains the full Brand and IP rights, and all management contracts associated with the 100 year old luxury brand with future expansion plans in additional destinations already in place.

article thumbnail

Product watch: Nexus from Balsan

Hotel Designs

Hotel Designs Product watch: Nexus from Balsan Product watch: Nexus from Balsan In a world where design is constantly evolving to meet the demands of flexibility, functionality and sustainability, the Nexus and Nexus Bridge collections from Balsan are an innovation in modular carpet tiles, redefining the industry standard… Flooring is no longer just a foundation, it is a dynamic design tool – Nexus Bridge from Balsan is one of these tools, shaping the future of modular flooring with

article thumbnail

Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

article thumbnail

HB Exclusive: Unifocus introduces Inventory module

Hotel Business

Unifocus has introduced Inventory, a new module designed to help hotels track reusable items, oversee supplies for preventive maintenance and get insight into material costs. Many hotels lose time and money looking for items or rushing to restock supplies, said Karie Kelly, chief product officer, Unifocus. Spending time locating items, or not having amenities on hand when needed, negatively impacts the guest experience.

Events 59
article thumbnail

IDeaS and Medialog Announce Technology Integration Partnership

Hotel Speak

PARIS 2 April 2025 IDeaS , a SAS company and the worlds leading provider of hospitality revenue management software and services, has announced a technology integration partnership with Medialog PMS, a hybrid next-generation personalizable property management solution that allows users to focus on a more streamlined guest experience. The seamless, two-way data integration partnership paves the way for Medialogs growing list of 1400 properties located primarily in France to tap into the revenue o

More Trending

article thumbnail

5 Common Mistakes in Hotel Revenue Management

Xotels

Ive been in the revenue game for 20+ years, and let me tell you nothing grinds my gears like watching hotels leave money on the table. Not because of the market. Not because of bad luck. But because of simple , and often avoidable mistakes. So, Im calling the mistakes out Here are 5 brutal revenue management mistakes I see hotels make all the time as a CEO of a revenue management consulting firm.

article thumbnail

LG launches robotic vacuum cleaner for hotels

Hotel Business

LG Electronics USA has introduced a commercial-grade autonomous vacuum cleaning device, developed in collaboration with the Marriott Design Lab. The LG Robotic Vacuum Cleaner is available now to the hospitality industry following implementation pilots at Marriott International properties. “This is a prime example of how our collaboration with the Marriott Design Lab is advancing innovation for the entire industry,” said Michael Kosla, SVP, LG Electronics USA. “The LG Robotic Va

article thumbnail

Royal Hideaway Corales Villas – tranquil luxury on Tenerife

Hotel Designs

Hotel Designs Royal Hideaway Corales Villas tranquil luxury on Tenerife Royal Hideaway Corales Villas tranquil luxury on Tenerife Royal Hideaway Corales Villas brings a fresh feel to Tenerife, with The Barcel Hotel Group offering a new level of boutique luxury near La Caleta… The 139-key Royal Hideaway Corales Villas occupies a prime position on Tenerifes exclusive Royal Road, set against a backdrop of the Atlantic Ocean and dramatic volcanic peaks.

Dining 95
article thumbnail

How to Protect Your Hotel Guests from Scams

Webrezpro

Unfortunately, hospitality scams are on the rise with guests becoming ever more cognizant that they could lose their money if they click the wrong link. Seventy-one percent of travelers are concerned about fraud when they make a booking, and one in three have been taken advantage of. No guest enjoys having to call their credit […] The post How to Protect Your Hotel Guests from Scams appeared first on WebRezPro.

Hotels 92
article thumbnail

How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

article thumbnail

Green Key Global Expands its Sustainability Portfolio With Launch Of Green Key Ready

Lodging

WASHINGTONOne year after the American Hotel & Lodging Association (AHLA) and the Hotel Association of Canada (HAC) united to co-own and operate Green Key Global to advance sustainability in the hospitality industry, Green Key Global announced the launch of Green Key Ready. This entry-level solution provides hotels a first step toward fullGreen Key Eco-Rating certification.

article thumbnail

Co&existence: the OTA&led Defence Against an AI Takeover

Hotel News Resource

Its no secret that the AI revolution has arrived, and the online hotel distribution sector has already adapted to the first ripple effects. But OpenAIs Operator, launched earlier this year, revived concerns about the lifespan of long&standing industry players in the wake of new technologies. The AI agent not only reads data, but can also interact with a browser.

OTA 45
article thumbnail

Flywheel News | March 2025 Hotel Digital Marketing News | GCommerce

gcommerce

Google Hotel Ads sunsets Commission-Based Bidding, now what? As of February 20, 2025, Google has officially sunset its commission-based bidding strategy for Google Hotel Ads. This bid strategy, which only charged hotels for actualized stays produced by its hotel ads campaigns, became immensely popular during the COVID-19 pandemic. It took the risk out of running this type of media campaign from Google by allowing hotels to remove cancelled bookings from the commission payments.

article thumbnail

Comfort Inn East Evansville trades

Hotel Business

Huff, Niehaus & Associates Inc. has brokered the sale of the Comfort Inn East Evansville, located in Evansville, IN, on behalf of Priyansu Hotels LLC. The three-story, limited-service property features 111 units and is located in the third-largest city in Indiana. Evansville is the hub of a 24-county regional economic area and is recognized as the center of trade for a portion of Indiana, Illinois and Kentucky.

Sales 59
article thumbnail

New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

article thumbnail

Keeping a Constructive Tax Policy: AHLA Fights to Preserve Tax Provisions That Protect Small-Business Owners

Lodging

The Tax Cuts and Jobs Act (TCJA), enacted in 2017, made changes to the tax code that have delivered significant benefits to the hotel industryspecifically, to the majority of hotels that are small businesses. Important provisions of that law, however, are scheduled to expire. AHLA has been on Capitol Hill fighting to preserve these provisions in order to give small-business owners the certainty they need and prevent a massive tax hike on our members.

article thumbnail

AC Hotel Pasadena makes its debut

Hotel Business

AC Hotel Pasadena has opened in Pasadena, CA’s Playhouse Village. The 194-room property features more than 9,500 sq. ft. of flexible meeting and event space, as well as signature brand amenities such as the AC Lounge, AC Kitchen, AC Caf and AC Library. Set to open in Q2, the rooftop restaurant and bar will offer city and mountain views alongside an globally inspired menu curated by Boulevard Hospitality Group. “We are thrilled to open AC Hotel Pasadena and welcome guests to experienc

Hotels 59
article thumbnail

TownePlace Suites by Marriott Hotel Opens in Duluth

Lodging

CORALVILLE, IowaKinseth Hospitality Companies (KHC), in partnership with the Duluth Chamber of Commerce and the Hermantown Chamber of Commerce, announced the opening of the new TownePlace Suites by Marriott. The official ribbon-cutting ceremony was held on Thursday, March 27, 2025, marking the second hotel in the Kinseth Hospitality Companies portfolio in Duluth, Minnesota, and the 10th TownePlace Suites branded hotel built and opened by Kinseth.

Hotels 147
article thumbnail

Booking.com Subject to Bogus Short-Term Rental Listings, Investigation Finds

Skift Blog

Skift Take: Fake short-term rental listings are indeed an industrywide problem, but Booking.com seems get more than its fair share of sketchy listings and fraudulent messages to guests.

article thumbnail

Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

article thumbnail

Riverlee partners with Veriu Group on 100-key Punthill in Melbourne’s north

Hotel Management

Veriu Group and Riverlee have partnered to bring 100-key Punthill property to New Epping in Melbourne’s north. Slated to open in mid-2026, Punthill Epping is located in the heart of Riverlees $2 billion New Epping precinct, which aims to serve as a key medical and commercial hub of the north west, near the newly built Northern Private Hospital, and adjacent to the Northern Hospital Epping, Pacific Epping Shopping Centre and the relocated Melbourne Markets.

article thumbnail

Open Interlining: Inside the Strategy Transforming How Airlines Connect Flights

Skift Blog

Skift Take: By moving beyond the constraints of legacy systems and traditional interline agreements, airlines can form dynamic, scalable partnerships that drive efficiency, increase revenue, and enhance the passenger experience.

Revenue 278
article thumbnail

Elevating Marketing Skills in the Digital Era

Social Hospitality

In the rapidly evolving digital landscape, enhancing one’s marketing skills is more crucial than ever for professionals aspiring to excel in their careers. An online MBA in marketing at St. Thomas University offers a convenient and comprehensive way for individuals to acquire advanced knowledge and develop the skills necessary to navigate this dynamic field.

Market 130
article thumbnail

ITA Airways Moving at ‘Full Throttle’ to Join Star Alliance

Skift Blog

Skift Take: With the formalities rubber-stamped and the colossal Lufthansa Group as its onboarding mentor, Italys national carrier is expecting a smooth journey toward Star Alliance membership.

Business 278
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Marketing's Evolution: The Revenue&Generating Power of Community in the Connection Economy

Hotel News Resource

Article - Marketing's Evolution: The Revenue-Generating Power of Community in the Connection Economy - By Ivana Johnston - Why industry leaders are moving from the traditional marketing playbook in the new community era

Revenue 89
article thumbnail

Thailand's Digital Arrival Card to be Mandatory for Foreign Tourists from May 1

Skift Blog

Skift Take: The digital arrival card is a step forward in ensuring a smoother, more tech-driven travel experience in Thailand. But the bigger challenge? Getting travelers, mostly Chinese tourists, to feel confident about visiting again.

Travel 264
article thumbnail

Banyan Tree Announces Global Launch of New Wellbeing Program, Banyan Tree Connections

Hotel News Resource

The Banyan Tree Connections program is a private holistic well&being journey for two, available in selected Banyan Tree locations worldwide starting in May 2025.

Hotels 75
article thumbnail

United Adds More Offbeat Destinations: Bangkok, Ho Chi Minh City and Adelaide

Skift Blog

Skift Take: The latest expansion is a part of Uniteds strategy to bet on off-the-beaten path international destinations.

262
262
article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Sanctity Hotel, Hilton's Tapestry Collection Property, Opens in Rancho Cucamonga, CA

Hotel News Resource

The hotel features the city's first rooftop bar and dining experience, Durango Cocina & Rooftop, supervised by Michelin Bib Gourmand recipient Chef Alex Carrasco.

Dining 69
article thumbnail

Virgin Voyages CEO: Child-Free Strategy Fills Untapped Market

Skift Blog

Skift Take: Think of the slogan as "cruises but no kids allowed.

Market 246
article thumbnail

AI Could Change Everything, Except Hospitality’s Human Touch

Hospitality Tech

As much as we hear AI could change everything, there are some hospitality services consumers will want from humans no matter how good AI gets.

article thumbnail

Lady Gaga's Singapore Tour Drives Surge in Interest from Indian Travelers

Skift Blog

Skift Take: Lady Gagas highly anticipated Singapore tour is not just a musical spectacle, its also a tourism booster.

Tourism 235
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!