Cancellations Slow Down Jordan Tourism Industry Amid Regional Fears
Skift Blog
AUGUST 20, 2024
Skift Take: Jordan's tourism sector has actually grown year-on-year, but the situation is far from perfect.
Tue.Aug 20, 2024
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Cintas Offers a Highly Efficient Garment-Dispensing Solution
Lodging
AUGUST 20, 2024
The hospitality industry has seen a significant increase in outsourcing labor and part-time staff. As a result, many outsourced staff, temporary, or part-time employees may not be looking their best in company-issued garments upon their first day and therefore not feeling like they are a part of the team. JW Marriott Nashville recognized these challenges within its housekeeping department, which operates with a significant amount of outsourced labor.
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Hotel Giants Turn to Loyalty Licensing Deals: 10 Things to Know
Skift Blog
AUGUST 20, 2024
Skift Take: Major hotel groups are playing Pokémon with their loyalty programs. Instead of collecting rare game cards, they're adding new sets of travelers to their databases. Gotta catch 'em all.
Marriott to bring luxury dining series to The Ritz Carlton, Melbourne
Hotel Management
AUGUST 20, 2024
Mariott International is set to introduce a multi-city dining series spanning six iconic luxury hotels across Asia Pacific. Running from September to November, the Luxury Group Dining Series presents bespoke dining experiences crafted by top culinary talents from across the region. The series, which activates 23 restaurants and bars and involves over 55 culinary talents from 25 hotels and resorts, takes places in six key cities: Tokyo, Bali, Melbourne, Bangkok, Mumbai, and Singapore.
Smart Tools & Strong Teams: A People-First Approach to AI in Sales
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
Here’s How Thailand Is Leveraging Influencers to Transform Its Tourism Industry
Skift Blog
AUGUST 20, 2024
Skift Take: This move of tapping into influencer marketing is part of a broader push to digitally transform Thailand’s tourism industry. This also keeps pace with a global trend where social media personalities play a significant role in shaping travel choices.
Hyatt to acquire Standard International for up to US$335 million
Hotel Management
AUGUST 20, 2024
Hyatt Hotels Corporation is set to acquire lifestyle hospitality company Standard International, including its The Standard and Bunkhouse Hotels brands, in a deal worth up to US$335 million. Following the planned acquisition, Hyatt intends to form a dedicated lifestyle group, headquartered in New York City, led by Standard International’s Executive Chairman Amar Lalvani as President and Creative Director, and made up of Standard International and Hyatt colleagues.
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Park Regis by Prince Singapore unveils room transformation and new brand identity
Hotel Management
AUGUST 20, 2024
Park Regis by Prince Singapore, part of Seibu Prince Hotels and Resorts, has unveiled its official rebrand following an extensive room refurbishment. The rebrand, which centres on ‘A Guest-Centric Future’, sees the introduction of innovative technologies, upgraded accommodation, and a unified loyalty program. All 203 guest rooms in the Merchant Road property have been refurbished with contemporary interiors, high-speed Wi-Fi, 50-inch Smart TVs and premium amenities.
Enhancing Customer Service With the Best of AI and Human Empathy
Skift Blog
AUGUST 20, 2024
Skift Take: Delivering seamless digital interactions across every touchpoint is more critical than ever in today’s travel landscape, especially during major travel disruptions. Using AI tools behind the scenes can help travel brands enhance — not replace — human talent and personal empathy.
Final tickets available for AHICE Far East Asia on September 5
Hotel Management
AUGUST 20, 2024
A limited number of final tickets are on sale for the highly anticipated Far East Asia edition of the Asia Hotel Industry Conference and Exhibition (AHICE), hosted by HM and Wayfarer magazines. In two weeks’ time, AHICE Far East Asia is set to make its debut in Japan on Wednesday, September 5, at The Tokyo EDITION hotel in Toranomon, with a half-day event.
Switzerland Tourism Chases American Road Warriors in New Ad
Skift Blog
AUGUST 20, 2024
Skift Take: With hybrid work now here to stay, Switzerland is confident there are still legs in the blended travel trend.
How to Coach Reps on Overcoming Sales Objections with Confidence
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Accor backs new hospitality advocacy group amid rising economic challenges
Hotel Management
AUGUST 20, 2024
Accor, Australia’s largest hotel operator, has thrown its support behind the new Australian Restaurant and Café Association (ARCA) as Founding Hotel Partner in a bid to help the industry overcome stifling economic challenges. Established by renowned industry figures, including Neil Perry AM and Chris Lucas, with Wes Lambert as CEO, ARCA aims to take action on behalf of the industry’s 54,000 venues and over 450,000 employees.
Alaska-Hawaiian Merger Clears DOJ Review: What Happens Next?
Skift Blog
AUGUST 20, 2024
Skift Take: The courting carriers aren’t over the finish line just yet, but the green light from the DOJ dramatically increases the likelihood of the deal closing successfully.
Leading change effectively – Insights from top hospitality leaders
eHotelier
AUGUST 20, 2024
Welcome to a collection of insights and learnings based on the lived experiences of some of the many hospitality managers encountered at EHL. Based on practicing a set of key principles and behaviors, becoming an effective change leader is a skill that develops over time. The need for constant change It has become almost commonplace.
Shakira Partners With Despegar for Upcoming Marketing Campaigns
Skift Blog
AUGUST 20, 2024
Skift Take: Shakira has paved the way for other Latin America artists. Despegar hopes she can open more doors for the company, as well.
New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Tech-Infused Travel: How Modern Gadgets Are Redefining Senior Adventures
STAAH
AUGUST 20, 2024
Travelling is no longer just about the destination, it’s about the experience, and for today’s senior travellers, technology has become an indispensable part of the adventure. Forget the days of struggling with maps or being out of touch, the modern senior is armed with gadgets and apps that make travel safer, easier, and more enriching than ever.
Hyatt to Buy Lifestyle Hotel Group Standard International for up to $335 Million
Skift Blog
AUGUST 20, 2024
Skift Take: The Standard is part of a category of hotels that Hyatt and all major groups covet. Hyatt's CEO has previously said adding luxury and lifestyle brands can create a “network effect,” driving loyalty program growth and engagement.
ELEVAT3 launches sales & marketing division
Hotel Business
AUGUST 20, 2024
Revenue management consultancy firm ELEVAT3 has launched a new sales & marketing division to provide tailored branding solutions for hoteliers, naming industry veteran Beth Barris as EVP, sales & marketing to lead the new offering. “With more than two decades of direct hospitality sales and marketing experience , Beth is the ideal candidate to lead ELEVAT3’s new division,” said Nilesh Patel, partner/cofounder, ELEVAT3.
Hilton Revamps Luxury Travel Advisor Program, Adds Concierge Desk and Perks
Skift Blog
AUGUST 20, 2024
Skift Take: Just about every hotel brand is trying to target luxury, and Hilton’s no different. Its approach with this move is strengthening relationships with influential travel advisors.
Welcome to the Future of Hospitality: Smart Rooms Start Here
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Wyndham Rewards tops USA Today’s hotel loyalty program rankings
Hotel Business
AUGUST 20, 2024
Wyndham Hotels & Resorts ‘ Wyndham Rewards has once again been ranked the top hotel rewards program by readers of USA Today. This marks the seventh consecutive year it has taken the top spot in program rankings. Nominees for the awards are compiled by a panel of industry experts, and winners are chosen based on daily voting from USA Toda y readers.
What’s Driving India’s Surge in Global Travel Influence?
Skift Blog
AUGUST 20, 2024
Skift Take: The younger generation in India are increasingly embracing an aspirational lifestyle that places a premium on travel and new experiences. This trend has led to a significant increase in first-time international travelers.
Avion Hospitality names Dan Peterson SVP, operations
Hotel Business
AUGUST 20, 2024
Third-party hotel operator Avion Hospitality has appointed Dan Peterson as SVP, operations. He brings an extensive background in the hospitality industry, having held multiple senior corporate management roles. Most recently, he served as EVP, operations with Minneapolis-based CSM Corporation. “Dan’s wealth of experience and proven track record in operations make him a valuable addition to the Avion team,” said Robert Burg, CEO/president, Avion Hospitality.
Another Kerala-Based Airline Set to Take Off — India Report
Skift Blog
AUGUST 20, 2024
Skift Take: The Indian aviation industry is rapidly growing, but continues to be underserved, be it in terms of airports or airlines. This creates a significant opportunity for new players to enter the market and fill the gap.
State of AI in Sales & Marketing 2025
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
IHG opens InterContinental San Antonio Riverwalk
Hotel Designs
AUGUST 20, 2024
Hotel Designs IHG opens InterContinental San Antonio Riverwalk IHG opens InterContinental San Antonio Riverwalk Designed by Leo A Daly, the overall aesthetic of the InterContinental San Antonio Riverwalk blends mid-century architecture and modern finishes with subtle nods to the organic textures and materials of San Antonio… The debut of the 390-room InterContinental San Antonio Riverwalk , which features more than 1 600 square metres of meeting space, four new restaurants and bars, and im
Hyatt Buys Standard, Shakira Pitches Despegar and Hotel Loyalty Licensing
Skift Blog
AUGUST 20, 2024
Skift Take: Today's podcast looks at Hyatt’s purchased of Standard, what new loyalty branding deals look like, and Shakira’s role pitching Despegar.
Stylish surface solutions from RAK Ceramics on Lake Garda
Hotel Designs
AUGUST 20, 2024
Hotel Designs Stylish surface solutions from RAK Ceramics on Lake Garda Stylish surface solutions from RAK Ceramics on Lake Garda The Gardea Soulfamily Resort, renowned for its breathtaking natural surroundings, offers quiet luxury throughout, with RAK Ceramics surfaces and porcelain being a natural choice… Nestled amidst serene woods, ancient olive trees, and overlooking the picturesque expanse of Lake Garda, Italy’s largest lake, the Gardea Soulfamily Resort has set new standards for lux
Wynn Resorts Names New President for UAE Property
Skift Blog
AUGUST 20, 2024
Skift Take: Wynn Al Marjan Island is on its second president, and that's before its opening three years from now. Leading the hotel now is a steady hand from Las Vegas.
Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Price Skimming: Are Hotels Leaving Too Much Money on the Table?
Demand Calendar
AUGUST 20, 2024
Price skimming can be highly effective, especially during peak demand periods like major events or holidays. However, many hotels have yet to fully capitalize on this strategy, often hesitating due to concerns about guest satisfaction and potential reputational risks. This cautious approach contrasts the broader conversation around over-tourism, which suggests that hotels may be leaving significant revenue on the table by not fully leveraging their pricing power.
Marriott-Sonder Deal, Mallorca and Short-Term Rentals and Most Connected Airports
Skift Blog
AUGUST 20, 2024
Skift Take: Today's podcast looks at Marriott's partnership with Sonder, Mallorca's short-term rental shrinkage, and the airports with the most non-stop destinations.
What is dynamic pricing in hotels and how does it work?
MEWS
AUGUST 20, 2024
What is dynamic pricing in hotels? We’re all likely familiar with algorithms now, as many of the tools we use daily depend on them. Type anything into Google, and a complex system of data retrieval kicks into action to deliver the best possible results for your query. Scroll through your Instagram feed, and the results you see are calculated by an infamous algorithm that social media experts are always trying to outsmart.
HSMAI EBook on Digital Marketing Trends for Hospitality Executives
Hotel News Resource
AUGUST 20, 2024
Titled “Top Digital Trends for Hospitality C-Suite to Future Proof Your Digital Footprint,” this eBook provides hospitality executives with crucial insights into the latest digital marketing trends that are poised to reshape the industry.
The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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